Cancel

Open app

Search

PetSmart

2.9 (9 reviews)
Open 9:00 am - 8:00 pm
Updated a few days ago

Services - PetSmart

Bath and groom only

PetSmart Photos

From this Business

Recommended Reviews - PetSmart

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Cindy M.
668
1620
9717

9 years ago

Helpful 3
Thanks 0
Love this 2
Oh no 0

3 years ago

Things are very expensive in this store. You can get a lot of the same stuff delivered to your door for half the price.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - PetSmart

Petco

Petco

3.7
(20 reviews)

I'm really disappointed with how this situation was handled. I brought in a baby guinea pig I had…read morerecently purchased because her bonded cage mate passed away about three weeks later. I was concerned that whatever affected the other guinea pig could also affect her, so I brought her in to be checked for her health and safety. This was handled very poorly. When I later called for an update and asked about getting her back, I was told she had already been placed back in the display case to be sold to someone else. There was no concern shown for her physical or emotional well-being. Guinea pigs are prey animals and extremely sensitive to stress. On the same day her bonded cage mate died, she was also separated from the other guinea pigs she had bonded with. In a short period of time, she experienced the loss of her companion, separation from familiar cage mates, transport back into a loud store environment with dogs and children nearby, and being put back on display without proper quarantine--even though she had been exposed to a deceased cage mate. This kind of stress can weaken their immune system and put them at serious risk. I felt treated unfairly, and the way this was handled did not feel safe or humane. This experience seriously damaged my trust in how this store cares for small animals. The picture below was the guinea pig I had and returned. She was too small to be written off as healthy and too much through stress to be put out in a case with other guinea pigs she didn't know and in an environment so cruel. On another occasion, I returned multiple guinea pigs and called ahead to let the store know I would be coming back the next morning to get two of them. When I arrived, I was told that one of the two had already been sold to someone else--even though I had been told the two had bonded during their time back in the store. Separating bonded guinea pigs is stressful for them and shows a lack of understanding or concern for their social and emotional needs. This situation felt careless and avoidable, especially after I had communicated clearly the day before On another occasion, when I was new to caring for guinea pigs, I called with a genuine concern about the length of one of their teeth and asked for guidance. The manager was rude and snappy with me and implied that I was neglecting or abusing the animal by not providing enough food, hay, or toys. This was especially upsetting because I was reaching out specifically because I cared about the animal's well-being and wanted to do the right thing. It felt insulting and discouraging, and it didn't match the store's claims about caring for animals. If the goal is animal welfare, people asking for help shouldn't be treated like they're doing something wrong. To end I will never be getting my guinea pigs from here again. I love the ones I have but I will not support this business. I would rather spend a few more buck on the guinea pigs at petsmart than here. They have lost a loyal customer

Had a good customer service, didn't have to wait too long in line. Not the best place to go for…read morefish needs, but has great deals.

Knucklehead K9 Services

Knucklehead K9 Services

5.0
(6 reviews)

I just had my first meeting with Tony and our German Shepherd/Husky. He clearly has an excellent…read moreunderstanding of dogs and is not interested in using excessive force in his training methods. In that first meeting we discussed several behaviors and strategies to address them. I started working with my dog today and will meet with Tony again in 2 weeks to further hone my skills. I'm looking forward to working with him.

My husband & I were in DESPERATE need of obedience training for our 6 mo old pit bull puppy Yolo…read more Things were so bad that I wanted to get rid of him. So my husband started Googling and found Knucklehead K9. He called & left a msg and Tony called us back within minutes! He gave us all the details of his programs and pricing, and we setup an appt. From the first session Tony set the tone and showed Yolo who was in charge. We were astonished at how quickly he got our dog to listen with just patience, clear direction & treats! My husband and I needed the most training lol! Tony really understands dogs and how they think. He rewards with treats and praise for good behavior and corrects with firm direction for negative behavior. He really taught us how to be our dog's leader. We really liked his training techniques and learned SO much! He is very straight forward and does not sugar coat. It is truly about the owners being consistent and firm. If you're ready for a real dog trainer then Tony is your guy! But YOU better be ready to do the work! We are so much happier with our dog. He's a year old now and we can honestly say he's a GOOD DOG! Sure he's still a pup and has some maturing to do but he has done a 180 since we did the training. We love Tony!

Faithful Companion Dog Training

Faithful Companion Dog Training

3.0
(2 reviews)

Buyer beware: 1) she…read moreshowed up 10 minutes late each time. 2) she doesn't listen with what you want her to do. 3) the treats she gives are do not seem good for a puppy (at least mine) 4) she says you signed a contract but filled out the form herself and I never signed. 5) She will not refund your $ if you are dissatisfied. After the 2 appt., I wanted to cancel and receive reimbursement. She told me that she reserved a schedule for me when she did not (the last three was not scheduled. 6) I have to take her to small claims court to try to recover my $. Disorganized and passive aggressive with her comments. Hopefully this - review will make her think a little bit before taking from the next customer.

Bonnie of Faithful Companion Dog Training is by far the best trainer that I have worked with since…read morerescuing my puppy, Callee, back in April. She is my first dog and I was faced with many challenges ranging from aggressive biting/growling and resource guarding. Bonnie had the most positive approach to training Callee and truly wanted to see her grow into a better behaved dog. Since working with Bonnie, my dog has made incredible progress and I've learned how to better control her actions as well. I 110% recommend Bonnie Hess to anyone looking for a trainer that will actually help target your dog's specific behaviors. I cannot thank her enough for all the help and support she's provided me to this point!

PetSmart - petstore - Updated July 2026

Loading...
Loading...
Loading...