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    PetSmart

    3.8 (4 reviews)
    Open 9:00 am - 8:00 pm
    Updated 3 weeks ago

    Services - PetSmart

    Bath and groom only

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    2 years ago

    Very helpful and knowledgeable about how to keep my algae down. I really hate doing long reviews.

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    2 years ago

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    7 years ago

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    The Dog Den - Ivy

    The Dog Den

    (33 reviews)

    Horrible Customer Service! Provides poor quality care for some of their dogs. Owner and employees…read moredisrespectful.

    We have had an overall great experience with the dog den. We've been taking our dog there for about…read morea year and a half now. He's a large (~80 lbs) coonhound who is fine around other dogs, but has some anxiety challenges with people. He's also real loud and tends to make lots of noise when he's left alone. He's boarded there a bunch of times, once for over a week. We always include the day care option for him, which is an extra cost but worth it for him to have the outdoor time (they have a fenced area that I believe they use specifically for day care) and socialization with other dogs. This is the only place we've boarded him, but we tried some other day care options in town and have been happiest with the Dog Den. The staff there knows what they're doing with our dog, and it's helped us to feel confident leaving him there. He started off feeling very nervous during drop-off, but now is excited to go and knows exactly what to do. I've seen some negative reviews about experience with staff there. The guy in charge is direct, which sometimes comes off as gruff. I get the impression he likes dogs more than people, and frankly I'm totally fine with that because he knows his stuff around dogs. I've seen him directly correct some staff behavior that made my dog uncomfortable (see anxiety mentioned above), simply by quickly observing his body language and understanding his specific needs. Other places have failed in this where the Dog Den succeeded. That's not to say the other staff there performs poorly, I've always been extremely happy with everyone there (he LOVES Carly- she's amazing and I hereby advocate for her raise). Just that my dog, like many dogs, has some specific needs. We'll continue to recommend the dog den for both day care and boarding, even though it's sort of out of the way for us. In my experience, their staff has shown to be very competent and professional with the animals in their care.

    Darnfar Sheep Ranch & Dog Training

    Darnfar Sheep Ranch & Dog Training

    (5 reviews)

    At 6 months old, my Beauceron had some pretty bad habits and a horrible attitude. Being a trainer…read moremyself, I knew what was wrong, but I was out of techniques and "tricks" to train him myself and knew I needed help from other trainers so we could "reset" us both and we could reform a new relationship. VJ stayed with Robert for 3 weeks and the change in him was more than striking. I could now walk him on a leash without being dragged along. He would sit or down when asked and stay in that position. Yes, there was a transition period when we got back him; we'd known there around be, but Robert had gone over with me how to work those things through and I felt more than prepared for them. On pickup, VJ was healthy, clean, well fed, and most importantly, happy. I would absolutely recommend Darn Far to anyone looking for a board & train, especially for a difficult to handle dog.

    I have waited a whole month before writing this just to make sure the results stuck. I have a…read morethree year old pitbull named Hudson. About four months a go he ran up to a little girl and nipped her in the stomach, no real damage just a 1/2 blood blister, but even that is too much. So I had to do some thinking about what to do about my puppy, I didn't want a dog that attacks people, I wanted the opposite. There where other signs that i was failing him a a leader too. Destructive behavior to objects in the house, the need to jump up on people, grabbing things off the table, and i could see he was having stronger urges to attack strangers (strong prey drive), and I would have to repeat com ands several times before he would listen and then he would not stay in a command ( lack of respect). I had spent money on DVDs, books, and I watched shows like the dog whisperer religiously. But, there was something I was missing. I googled just about every dog trainer and dog behaviorist in the Northern IL area. I had Ideas of what I was looking for, mainly a trainer into the pack mentality, a facility where he could interact with other dogs, and an open setting where he could get lots of exorcise. I knew Hudson could benefit from learning how to be a dog again and just needed to get "reset". I could benefit from learning the right way to train and interact with him, there was definitely a communication problem between us, which would cause me to get frustrated. Hudson is not all bad, he is the sweetest dog to me and any one he knows, his objective in life is to lick your brain, unfortunately your face just happens to be in the way. His favorite place to be is anywhere I am, and he believes he is a lap dog, a 60 lbs lap dog. So I had narrowed it down to two places to take him the first was Bark Ave in Bartlett, where I sometimes board him, and the other was Darnfar Ranch way down in Brownstown, IL. I chose Darnfar because of the open country around the facility, the owner/trainer had an extensive resume and the website answered all of my questions. I called down to Darn Far and set up a three week board and train. Tammie assured me over the phone there was no dog she and Roger couldn't help. On July 18, 2012 we made the 4 hour drive from Hoffman Estates, IL to Brownstown. It was a pleasant drive with my girlfriend and two dogs. Upon arrival I was greeted By Robert who was in the middle of a training exorcise. We when I where we met with Tammie for the initial consultation. It took about 20-30 minutes where we discussed Hudson's strengths and weaknesses, and what I was expecting from this experience. We then where reassured he was in good care and we where given a task of letting the thoughts of the old Hudson go. Three weeks later we would be picking up a new dog. On our return visit we met in the training facility with Tammie. Before we could see Hudson again we had to be retrained. She gave us a thorough education of what was done while he was here and how to really be a leader for him. We were then brought outside to view Hudson from a far. Robert had him in the down position while they had cats all around him. His focus was solely on Robert. At that moment I could see there was a drastic change in Hudson. He just acted differently, he acted as a well behaved dog. Hudson was then brought in to the facility where (under guidance) we practiced giving commands and distraction training. The pickup lasted five hours, and I enjoyed every moment. we where not treated like customers, but more like friends. I believe they truly cared for and cared about Hudson. They have a lot of passion for what they do and it shows. I am 100% sure that while Hudson stayed here he received the exorcise, attention, love, and discipline he needed and deserved. I would recommend Darn Far extremely highly. Hudson today is still behaving like he did when we picked him up. Darn Far has put the joy back into owning him. I go on daily bike rides with him, and have even used him as an example of what a well trained dog should be like. We still have to keep up our part in the training, and maintain the level of training that Darnfar instilled. Thank you Tammie and Robert from the bottom of my heart.

    PetSmart - groomer - Updated September 2026

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