Not always easy to get a hold of, but very friendly and my Border Collie is a big fan.read more

We got out teacup poodle and took her to PetSmart in april, HUGE mistake! We asked they to give…read moreher a short cut because the breeder oubviously tried cutting her she was like 3 lengths and trim her claws and keep the dome on he head. When we picked her up she had a lions head because the girl said she had to hand cut her. Used Miriam's for our old poodle. Yesterday the groomer there fixed her and gave us what we wanted. She's so fluffy and soft and we have received many more compliments in one day than on the other cut and people don't mistake her for a maltese anymore. Miriam's cost more but in this case I will say you get what you pay for.

They did an amazing job on my fluffy mini doodle. They cut her nails and gave a summer cut. They…read moreare busy and get appointments packed so schedule ahead of time. I am very happy with the price for a full cut which was $60 for my dog size. What's awesome is that they also do veterans discounts.

Who knew that dog grooming was a thing? Well, it is and after visiting a few places in/around…read moreSierra Vista, Paw Passion won out. First glimpse... it's not the most exciting place to look at, however once you walk through the door, you know. Owner Jamie instantly welcomes you and makes you and your puppy feel reassured. Her approach is laid back. Open. No cages. That honestly matters in a dog's behavior. Heck, my skittish Aussie is always excited when I tell her "let's go see Jamie..." she beats me to the door. Prices are very competitive and attention to what the puppy needs is top priority. **Puppy Approved**

My "kids" have always received kind and professional grooming! My only go to for my "kids"!read more

After scheduling my dogs for an appointment one month after seeing these people, the owner decides…read moreto tell me that the nails weren't clipped adequately the month prior. When informing her that her shop was the one that cut it. Then she started backpedaling and changing her story of she just wanted to say that she didn't think they were cut long enough even though I had paid for the service. Owner always has an attitude and is very rude to the customers. Definitely will not be taking my dogs back anymore

I have 2 large five year-old male dogs that had never been boarded. I took them to Lisa's and I i'm…read moreso happy with the care she gave! Lisa sent at least two videos daily, showing me how they were doing, which I really . Appreciated!! ! Lisa was professional, courteous, and friendly! My boys were happy when I came to pick them up and I could tell they were still so well cared for. The other dogs that were being boarded, looked very happy and well cared for as well The facility is very clean and appealing! Thank you, Lisa!

Lisa has been grooming our dog for a few years now. She is genuinely one of the nicest people I've…read moreencountered- scheduling appts is convenient and she is reliable. We have always been happy with our dog's overall groom.

The following texts on 06/10/21 were after a detailed phone conversation, explaining to Alfredo I…read moreneeded to leave as soon as possible for a trip to CA. I explained to him that one of my dogs had been diagnosed with valley fever some months before and taking medication. For anyone not familiar with valley fever, it is a fungal infection that is prevalent in AZ due to a dog inhaling it from the dirt, and and is treated long term, well after symptoms have passed. My dog had clear chest x-rays and a negative titer but was still under treatment due to the potential of the fungal infection recurring if treatment was stopped too early. I will leave it up to you as to whether or not you think his service is a fit for your pets, but I would NEVER trust him after my one and only experience. 3:02 pm (me) - Hi, Alfredo. The vet said it was okay to give Dash Bordetella vaccine with him having valley fever. I am now packing as quickly as possible and will text you when I am able to bring dogs. Thanks so much! 3:04 pm (Alfredo/RR) - Sorry but we just got booked completely 3:06 pm (me) - What!? I just spoke with you on phone about two relatives dying in CA and needing to leave, and you said you only had one dog currently. How could you get booked a few minutes after you told me I could drop them off? I am in tears right now because I need to leave! 3:15 pm (me) - I am not sure what happened and why you decided you could not take my dogs after we spoke (I am VERY scattered right now), but I will make sure to leave reviews. Thanks for letting me know ahead of time as to your character! 3:17 pm (Alfred/RR) - Your dogs are not fully vaccinated. It's a big liability one has a compromised immune system and we cannot take them in knowing they are not fully vaccinated. It puts your dog and others at risk. During the summer we get booked fast. 3:24 pm (me) - As stated on the phone, my dogs are fully vaccinated. The bordetella vaccine would protect all dogs within 3 days (which you and I both know that is what kennels and shelters use)! Make all the excuses you want. If that was the case, you should have told me on the phone. I deal with vets on a daily basis and know what I'm talking about. I also highly doubt you booked yourself fully within 10 minutes max. You only had 1 dog and had supposedly agreed to take my 2, so even by some miraculous chance you had a phone call to take 10 more dogs, I should have had 1 kennel reserved. I will leave my reviews and let people think what they want, but they should know. I'm done with this nonsense, as I have more important things to deal with, such as finding a pet sitter so that I can be with my family at a time of need! 3:29 pm (Alfredo/RR) - Again, we cannot run that risk. Sorry we even offered to pick up the vaccine and you denied it. If they were fully vaccinated it wouldn't be a problem. The small dog has a compromised immune system. Us taking him in would be highly irresponsible knowing that the active virus could cause him to get sick. 3:30 pm (me) - I anticipate you will say these things in response to my reviews, but I will counteract each and everything you state. I never refused the vaccine that you were going to pick up - I phoned the vet to make sure it was okay, and it was. 3:31 pm (Alfredo/RR) - https://www.cuteness.com/article/soon-should-dog-bordetella-shot 3:34 pm (Alfredo/RR) - I dont know what else to tell you. We did our part. We have to make sure all dogs are fully vaccinated. Any boarding facility will ask for proof of vaccinations. Especially bordatella. 3:35 pm (me) - Know your facts before giving clients the okay. https://stauganimal.com/bordetella 3:36 pm (Alfredo/RR) - * It can take up to 72 hours for the vaccination to be effective after it has been administered. 3:37 pm (me) - Yes, it can, but risk was low due to our conversation and understanding. I am done talking now and have other things to do. Some photos of the text conversation did not upload properly, but I wanted to post pictures of the conversation in anticipation that Alfredo will counteract by saying I misquoted something. Also, the text message script above was cut/pasted from the actual texts and not retyped (I only added the time stamp and identifying person).

My 8 month old female Husky had the time of her life with Alfredo! She boarded there for about a…read moreweek. I was pleased to receive picture updates and texts about her behavior. It was cute to receive messages about how she was doing and I could see that she was totally being her goofy, fun self. She came home glossy, clean and in perfect health. I will be boarding her again with Alfredo and his camp. The house was spotless and peaceful and for the price of $25 a day, the quality of care (exercise, attention, companionship) can't be beat!

Very pleased with the service we received and highly recommend. They took great care of our Aussie…read moreand the customer service was outstanding. We were also used their self serve bathing station to wash our GSP where there's a separate room stocked with shampoo, conditioner, hot water and towels. We will certainly be Goin to Grandma's again.

Thanks to my BFF's Joddi and Shane at GOIN' TO GRANDMA'S Bed and Biscuit Kennel!! We enjoyed our…read morevacation knowing Tom Katt and Goji Bear where safe and sound!! We enjoyed OUR vacation knowing our kitty, Tom Katt was enjoying life at Catnip Inn at Goin' to Grandma's!! INCREDIBLE & BEAUTIFUL kennel for cats, dogs, birds horses etc!! So beautiful that I wanted to stay!! Ha... Never worry about your 4 legged kiddies! Goin' to Grandma's is 1000 star service!! Thank you GTG TEAM!

To the staff at Valley Animal Hospital of Sahuarita, we wanted to reach out and express our deepest…read moregratitude for the care and attention you provided to our beloved pet, Emily Cat. Your dedication and compassion were apparent from the moment we walked into your office. We can't thank you enough for your efforts with the candles and room setup. We found the whole process extremely hard and you showed such patience and understanding. It was your staff kindness and compassion that helped us make the incredibly difficult decision to let her go with dignity. Your support during that time was invaluable, especially as we were understandably emotional about our decision. Thank you for being there for us during this difficult time. Daniel & Theresa

Horrible customer service... avoid... lied about phone system not working when I needed immediate…read morecare for my dog's emergency....

My dog Ruby visited the grooming salon today; Michelle was great, did a fantastic job! Ruby's nails…read moregot a top grade pedicure at no extra charge!

Been going to this Petco for eight years because location is convenient, but nothing else about…read morethem seems convenient or positive anymore; Horrible Vetco vaccination process and as others have said, I left because of the chaos. Half of the time the products I need aren't available and are higher priced. Very mixed results with grooming and dog always super stressed after his visit. Mixed results with staff interaction too, they sometimes seem disinterested, and I have had to wait quite a while for service.

They lied about closing time and guy with long hair closing has a Verry sour attitude-5 starread more

So, this Petsmart has zero beds, crate pads, outfits, etc. for toy dogs. I made a 45 minute drive…read moreto go there specifically for a small bed for my chihuahua pup, and their smallest could've held six of her. I ended up trying a guinea pig bed (go figure that they have THAT but nothing for toy dogs). Seriously, if I go to Petsmart, I expect them to carry all the hard to get items for all versions of dogs, not just endless aisles of dog food and toys. Also, while I was there I sought UVB bulbs for my aquatic turtles. No available verbiage anywhere to offer advice on watts, size, and what is best for reptiles, turtles, etc. It was simply a blind grab and the price of these bulbs are astronomical, too. Additionally, their prices ARE NOT cheaper than Amazon. Whomever states that is out of their mind, because the Jumbo turtle pellets are $19.99 at this Petsmart and I can get the exact same version on Amazon for $9.99. Not to mention, Amazon has a thousand more versions of everything to choose from. Customer service was not only lame, it was without a smile. And we garnished that from the 3 employees in the store when we approached them (not the other way around despite our endless search which clearly indicated we couldn't find what we were looking for). All 3 did their duty, but not necessarily happily. We opted for Petsmart to give back to the community, but when they charge double the price of similar items online, reduce variety and options...well, face it folks, you are going to end up shutting your doors due to lack of sales. Be competitive! Do something besides stock shelves with the same old items we can now find at Walmart. It was the most boring and disappointing visit we've made so far when it comes to pet stores. What a waste of time and money!

Took my senior dog to get groomed because he's struggling to keep himself clean and I was feeling…read moreout of my depth with keeping up with keeping him from matting. The groomers asked me what I wanted as far as length and I told them to just do whatever they needed in order to make him comfortable and prolongs the groom. Chewbacca came out of there looking like a brand new dog and with a much easier to manage coat. Photos posted of before and after!

Been going there for years. Last week was our last time. Haircut was just HORRIBLE, was choppy all…read moreover ears cut uneven nails didn't look trimmed ( as paid for ) tail had hairs stragglers just an overall BAD HAIRCUT ! A rush job for sure Sorry Kelly you lost a customer and a good Tipper as well.