friendly staff and treat me and my pets with respect. Gave me a lot of information and transparent…read morewith price.

I have been a customer here since I was a child and my family came here. Things have gone down hill…read moresince DR Arnoldi retired and DR Jeff. I have had a bad experience first with my cat and now 2x with my dog, he is so afraid he pees all the way in there. He has been very traumatized. This last experience was the last straw. Found a much better and caring clinic.

I am very pleased with the professionalism and kindness of Metro Animal Hospital. Everyone there…read morereally cares about your pet AND you. Their prices are as good or better than I've seen and they are involved in community animal issues which is nice.

I took my 5 month old kitten here to get spayed. They told me she was chubby and that I should put…read moreher on a diet. The day of the surgery they called me while she was cut open on the table to tell me that she was pregnant, that they couldn't save the kittens because they would be brain dead due to the anesethia, and that they needed my authorization to abort the kittens. I took my dog there and they put cotton swabs on the floor before using them to clean his ears. The vet also intentionally scraped the inside of his ear with the talon she called a finger nail to remove some wax, and cut his ear. I would not recommend this vet for any kind of pet.

They were too busy today to help us in our time of real need. Our 14 yo dog suddenly took a…read moreterrible decline and needed to be put down this afternoon. Nope. Too bad Faithful friend. We took all our animals there since we moved here 10 years ago. All 4. But you can tell they are different the last couple of years. If they can bill you for oodles of tests, a surgery, x-rays... It's all good. Good for the corporate bottom line. But if your pet only needs to be put down there apparently is no money for them and certainly no compassion for your pet in that. Just a terrible unfortunate circumstance you think? NOPE. They did the same thing when our 17 year old cat needed to be put down this past May of 2021. I think that is heartless and cruel. We live 5 minutes from there. They told us BOTH times to go to Mosinee. So don't expect a darn thing from them at the hardest time in your beloved pets' lives. Ella says... Thanks VCA for the 25 minute trip to Mosinee on her last day. Peachy said thanks for your compassion too. If I could give negative stars ... I would. Will NEVER GO THERE AGAIN NOR RECOMMEND THEM TO ANYONE.

Penelope and Georgie have been going to Dr. Arnold for more than 8 years. I can't tell you how much…read morewe appreciate her and her staff. They are so kind, understanding, caring, and explain items/issues very well. Going into their senior years, we've relied heavily on them with keep our furry family members healthy and will continue to do so.

Dr Arnold and the staff there are fantastic. They took care of our first of Chihuahuas. And when we…read morehad to find a put them down they were so compassionate and caring. We now have two more chihuahuas and I can't imagine taking our babies anywhere else.

They are the worst Groomers ever!!! Took my Great Pyrenees there and they tarerized him so bad he…read morewas shaking and had diarrhea right outside the building. They did not comb him out and kept him for hours and told me I would have to pay charge me more because they had to have 2 people work on him. Instead of $80.00 they changed me $160.00. I called Corporate office to get a refund. And I had to go to the store to get my refund the manager told me I could never come back there. I told her I not to worry I wouldn't come back and I would let other people know never to bring any of their pets there. I would have gave this a 0 rating however they don't have that rating on here so I have to give it a 1.

It's an ok store. The only complaint is that for a store dedicated to pets they really don't stand…read moreout. Their products are the same as if I went to ACE hardware or Fleet Farm.

Animal House is a wonderful boarding facility. I was on vacation for 8 days, and Gracie was at…read moreAnimal House for those days. I would text staff and check in on how she was doing. Every text I received was, "She is doing great!" "In the morning; we found her all curled up in her bed, which Mama brought for her." "Staff told me, that I have a wonderful Pup!" Gracie's birthday is on the same day I will be picking her up. August 3rd, so I am treating staff to Cupcakes to celebrate her birthday. What a wonderful place to board your pet while you are away. They took such good care of my baby, that I would recommend to anyone searching for a place to board your Fur baby.

I had 2 separate terrible boarding experiences here with my dog…read more the first time it was from Friday to Sunday. they returned my dog to me Sunday evening with all of his food and treats. they apologized and they seemed upset and they tried to make amends. I think the faculty looks so nice, I decided to try again. The second time, was also Friday- Sunday. I reviewed with the check in girl , for my dog to be fed 3 times a day, he also had printed instructions in his backpack. Plus his food has instructions printed on it. I even called on Saturday to see if they had questions. I picked him up on Sunday evening and he was returned with all of his Sunday food. they hadn't fed him since the night before... they only fed him once at night.. all of his food. They need a better or any kind of system to feed these dogs, or I have been extra unlucky twice.

I should have wrote a review months ago. I took my dog to Newdogday twice in the past. Last time…read moreI took her in May, she was there for a few days. I brought her home and that evening i found a very tight shock collar around her neck. I immediately took it off and checked for any injuries. I called and spoke with Jose the next morning and he totally lied to me saying it was a GPS tracker. Its was NOT a GPS collar at all. It is a very well used and worn Garmin Barklimiter 2. I have signed a contract with them and nowhere in the contract does it say anything at all about them using a shock collar. My dog was there for boarding, not training. My dog is very well behaved and very rarely barks. So i was and atill am very upset this happened and i never received the truth from Jose or an apology.​ So happy dog day today and please be careful where you take your dog. Dogs are not treated well at Newdogday. I still have the shock collar but unable to post pics on this review.

Two of my dogs were injured, one with an ear laceration part of her ear was actually torn off, and…read moreit was unwitnessed. Another with a genital laceration that required an expensive vet visit also unwitnessed. In addition, after a misunderstanding with the owner about pick up time, he became very angry, and I felt physically threatened and unsafe.

Fabulous! Dog loves it....I love it! Could not ask for a…read morebetter kennel! The staff is professional and clearly love the animals. The animals all are safe and the surroundings are beautiful! Luanne is knowledgeable and keeps everything top notch.

my dogs were here for a week and this place is terrible my older of the two dogs came home not…read morebeing able to go to the bathroom and is going to the vet, I was also told what it would cost for the 9 day stay and somehow it ended up being a lot more then what I given before I left them I also was charged for a nail trim for both of my dogs and neither one had there nails cut would not recommend this place to anyone. when I called to talk with them all I got told was that is the price for the service and there's nothing to be done about it the lady at the desk who gave me the price and took down all the notes for my dogs is the same lady on the phone and was bitchy about me complaining about the services they did not perform while my dogs were there