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    PetSmart

    2.6 (8 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    2 years ago

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    6 years ago

    Don't offer curbside pickup if it's going to take 30 minutes. We walked inside--just to wait 10 minutes in line.

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    11 years ago

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    7 years ago

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    5 years ago

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    7 years ago

    The employees here are very sweet and knowledgeable.. love shopping here for my fur baby

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    15 years ago

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    13 years ago

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    Ask the Community - PetSmart

    Sit Means Sit Dog Training - Client's Daughter Ellie showing off her training skills with Ruffles!

    Sit Means Sit Dog Training

    (18 reviews)

    We sent our pit bull, Ollie, there and we are happy to report that he is now the best boy. We…read morerescued him from the shelter in 2018 and we quickly saw that we had some work to do. He pulled on the leash, barked at the door, and had bouts of aggression when he didn't get his way. I felt uneasy having guests over because I felt like I had no control over my dog. Basically, my dog owned me.. not vis versa. He did ~2 weeks of the board and train program at SMS Raleigh and even though we were nervous to send him away (it felt like forever!), we loved getting bi-weekly updates from his trainer and seeing his progress. Training Ollie will always be a work in progress but the biggest different we have seen is that HE LISTENS! Hallelujah. My friends come over and say they see a huge difference in him - he's calm, sweet, and charming. He is still a dog.. he does bark at the mailman, and sometimes pulls on the leash, but if we correct him, he is happy to obey. I also love the fact that we have free access to the group classes 2x a week and have the opportunity to continue training him. Overall, we are very happy with his progress and we are dedicated to continue training him with the SMS methods.

    The training is nothing short of amazing. You and your dog will be happy with the results…read more No one was more apprehensive about going to an e-collar for my dog's training than I. Colby the owner explained it best to me when he said "It's not about punishment, it's about attention and boundaries. Dogs want to please their owners, so once you have their attention their instinct takes over and training becomes easier. The strides and response to this training are remarkable. So pleased with the results so far. I am happy and more importantly my dog is happy. We have only had 3 private whole day training sessions, and tonight we will attend our first group training. Looking forward to this as it can only help build on the foundation established in the private 3 lessons. The training is not inexpensive, however it cheaper than replacing carpet not to mention several pairs of shoes, baseboards ETC. I recommend sitting down with Colby or any of the other trainers and let them explain why this works. You won't have any regrets. Rick W

    Dogtopia

    Dogtopia

    (19 reviews)

    To Whom It May Concern,…read more I am submitting this formal complaint regarding my experience with Dogtopia's handling of my adopted dog during multiple visits and boarding stays. Across these interactions, I observed repeated communication inconsistencies, a lack of transparency regarding incidents, and increasingly unprofessional conduct toward my pet. Records show staff provided conflicting explanations about my dog's behavior and condition. At times, I was told my dog was "great overnight," while at other times staff described him as "grumpy," "snappy," "overstimulated," or involved in behavioral incidents. There were also discrepancies regarding the cause of my dog's limp and paw injury. These inconsistencies created confusion and concern regarding the accuracy of incident reporting, staff supervision, and the overall handling of my pet. Communications frequently came across as defensive and dismissive of my concerns rather than providing clear, professional, and collaborative updates. I am concerned my dog was unfairly labeled as aggressive while staff simultaneously acknowledged he was placed in overstimulating and crowded environments without access to calmer accommodations. This raises concerns that environmental management and supervision may have contributed to the reported incidents. Additionally, some staff communications became excessive and distressing, feeling accusatory and intimidating rather than compassionate or solution-oriented. As the owner of an adopted pet, I expected consistent, professional care and respectful communication. I respectfully request the following actions: Conduct a formal review of how my pet was managed while in Dogtopia's care. Review staff communication practices and incident reporting procedures for consistency and accuracy. Provide clarification regarding the conflicting explanations concerning my dog's injury and behavior. Ensure fair and professional treatment for all customers and adopted pets, free from bias, intimidation, or unnecessary escalation. Take appropriate corrective actions to improve transparency, accountability, and customer relations moving forward. This complaint is supported by documented text communications from Dogtopia staff describing the incidents, behavioral assessments, injury explanations, and subsequent interactions. I appreciate your time and attention to this matter and request that this complaint be formally documented and reviewed. Sincerely, [Redacted] Supporting Notes From Communications * Staff initially stated there were "no issues," then later reported aggression and overstimulation concerns. * Conflicting explanations were provided regarding the source of my dog's limp and paw injury. * Staff acknowledged the playroom was unusually busy and that calmer rooms were unavailable on certain days. * Repeated behavioral accusations were made while also acknowledging environmental overstimulation and lack of separation options.

    We've been taking our 6 year old doodle to this location since he was a pup: weekly for socializing…read moreand boarding as needed. I can't say enough about the staff and management (not going to name names for fear of missing someone!). They are responsive, caring, proactive when the see something different, clean ...

    PetSmart - pet_training - Updated June 2026

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