I just need to tell everyone about Touched by the Sun pools. Jeremy and Nate are wonderful!…read moreWhenever I've needed them they've been there for me. They want their customers to be happy so they ALWAYS go above and beyond! They are happy to help. it's always a pleasure to do business with this company.

I have a new above ground pool and Touched by the Sun has done an excellent job with weekly…read morecleaning and maintenance. They take the time to educate me and patiently answer all of my questions. They are professional, prompt, and do a thorough job at each visit.

A few summers ago we made the decision to have an in ground pool built by Precision Pool and Spa…read more It was a great choice. We love our pool and use it every day in the summer. We've found that the sun-shelf is a perfect place to sit back and relax as we watch the sunset each summer evening. The team at Precision are so helpful and efficient when they service the pool for the opening day and in early October when it's time to close it for the season.

Precision is truly as good as it gets! From the minute Dave Cox owner of Precision Pool and Spa…read morestepped into my home I knew he was the person to build my pool. The service is incredible! Dave took care of EVERYTHING, I sat and told him exactly what I wanted and so delivered it and more, he had my back! My pool is SPECTACULAR, I feel like I am at a high end resort! THANK YOU Dave, Danelle and their AMAZING TEAM for taking such good care of me and standing behind your amazing products and service.

John, Ed, and the team are second to none in sales and service. They are professional, honest,…read morevery experienced, and price fairly. I highly recommend you give them a try will your pool and hot tub needs.

I have been doing business with Ed for years. He came out and looked at my 21 year old Coastal spa…read moreand give me an honest answer about trying to fix the leak. I highly recommend him and look forward to purchasing my next hot tub from Ed.

Couple weeks with new hot tub now and things are going great. Pre-sale communication, buying…read moreprocess, delivery (on a sled through the snow all around my house) and now dialing in the water quality has all been a smooth and frankly enjoyable experience due to how nice everyone has been. Highly recommend

Great customer service from everyone including the owners, the sales team and service team!…read more Communicated well and was ready to solve any problems (even minute) that arouse through the process. Made the process of buying and setting up our hot tub as stress free as possible.

This company is THE WORST!!! If I could give zero stars I…read morewould. I am sorry to say but hiring JBC Pools was probably one of the worst decisions I have ever made. My experience started when the installation of the pool failed to begin in May as per contract and wasn`t finished until after the first snowfall in November, rather than in July as per contract. The gate of the fence to my backyard was broken by JBC equipment and Joe assured me several times that he would fix it. Despite many reminders by me, and many assurances from him, never fixed it. He claimed the posts were rotted and the contract did not include fencing, BUT HE VERBALLY PROMISED ME. (My friend was with me and heard Joe take responsibility for the repair.) The cement by the fence was also broken by his equipment. As with the fence gate, Joe assured me he would repair it; it is still broken to this day. My backyard was wide open all winter as I could not find anyone to repair or build and install a gate before winter. In addition, my dog has not been able to be let out in the backyard since the gate was broken. In the contract, it was written that two trees, including stumps, would be removed. While the trees were indeed cut down, the stumps were never removed. I now have to pay the new landscaper to remove them. The concrete around the pool already has a crack in one block. Also, the edges of the concrete were never smoothed out so there are sharp and ragged edges around the pool. Stones laid for the backfill are scattered all over the backyard. I now have to pay someone to remove all the stones. As an aside, I had originally been told the backfill would have to settle for 2 weeks before the concrete could be poured; 2 weeks turned into 4 weeks, at which point I was told they had to settle for 8 weeks. This was where the lack of communication became the most frustrating aspect of the ordeal. Texts, emails, and phone calls went unanswered for weeks. When he would finally get back to me, he was arrogant and dismissive of my questions. Am I enjoying my pool? The answer is absolutely NOT. I have been unable to open the pool this year. I have to pay an additional $13,000 for landscaping which is scheduled to start in the next few weeks, which is the soonest I could find and hire someone. JBC left my backyard absolutely trashed! The contract described a "final cleanup", which I presumed would mean leveling and removal of the scattered backfill. It was only sometime in November that Joe said, "You'll need a landscaper to come in". Perhaps if he had told me that sooner, I would not be waiting until the middle of July for a landscaper to make my backyard usable again. I started the pump this year to circulate the water and add chemicals under the winter cover (which I have left in place until the landscaping is complete), and the cholinator and solar panels were shooting out water. A technician did come out and made necessary repairs...only after my initial email was ignored by Joe and I had to call him. Also, the tool that comes with the winter cover to remove the grommets for the winter cover was not left for me and I had to purchase one. I again reiterate, timely communication with Joe and/or his designated contact person was essentially non-existant from start to finish of this project, which really caused a whole lot of frustration on my part. This entire experience has left me greatly disappointed and I would NEVER recommend JBC to anyone...EVER! It was the worst experience I have ever had with a contractor. I have attached some pictures of my backyard to illustrate above. Patrick Frieary

Our family LOVES our pool from JBC We couldn't be more…read morepleased with our experience. Communication was top notch. Jessica from the office was such a help with updates and staying on schedule. Such a blessing we found them! And the salt water system is so cool! Hardly any maintenance ​

I have been a customer of NIck's for several years. I have watched his business take off like…read moregangbusters... and I know why that is. He is extremely reliable, competent, courteous, knowledgeable and timely. Any time I have had an issue with my pool he is there to help. I was late calling for my closing this season. He was extremely busy, but he managed to close mine within a week of my phone call. All that, and he did his usual phenomenal job! I would highly recommend him to anyone for any pool/hot tub job - and I am so grateful to him for being so dependable and available!

From the owner: At Gray's Pools, we will always make sure to exceed or meet your goals. As Owner, Nicolas Gray,…read morewill be involved with your projects from start to finish. Our skilled, efficient, safe and courteous associates will treat your home as your castle. We look forward to your next project!