While Karen Webber is a very knowledgable attorney, there are so many barriers and difficulties in actually getting through the phone robots and people in the middle that I have to conclude she is next to inaccessible at least for me. As such, I'd rather work with people who I can talk to, and have been a local Estate Planning Council member for 35 years to or so. Would also get a comparative fee quote with any estate attorney as their fees very widely. Some are more per hour or item, some more of a fixed fee for a whole package. read more

I was charged more than I was quoted elsewhere so I expected accurate documents. It turned out that there were several errors (of their making) transferring the information I gave them to their documents. I told them I thought it was their job to do an internal review well before I looked at the paperwork. Instead, I was expected to find their errors. A final review by the client should only be to catch a client's mistakes or changes. I should have charged back my time. read more

Amazing team of lawyers and staff who have been attentive at every step. The team has been great about following up with me to make sure i provided updated information so they could complete my paperwork. I can't recommend them enough! read more

They talk a good game with seniors but in the end took forever to actually do the work, were completely unresponsive for weeks on end to requests for updates from the executors of my parents estate. These people will spam you with constant seminar invites YEARS after contacting them and will not honor your requests to be removed from their database. If they were good they wouldn't need to constant troll for seminar attendees, they'd have a constant flow of referrals from satisfied clients. Go elsewhere. read more

The first contact via the phone was friendly and professional, but the initial consultation was rescheduled twice. The discussion went well and we were quoted $12,000 to produce the estate documents for me and my wife. This was 4 times the price I had paid 3 years earlier at a different law firm. (The reason I was looking to switch law firms was because the previous firm's documents seemed overly complicated and I wanted to compare this with what another law firm would create). My previous law firm did a fine job so charging 4 times as much for the same task wasn't reasonable in my opinion. My estate is significant but not complex. On top of this high price quote, they charge for the initial consultation. For the 1 1/2 to 2 hour time we were there, they sent a bill for $800. I do believe that professionals should be compensated for their time, but the cost of the consultation was never mentioned in any communication before the meeting and I find $400/hour for this meeting excessive. read more

Pettis Webber Pacific P.S. It took me a year to simplify our situation in Aug 3, 2021 that lasted 1-1/2 years before our estate planning was finalized - but still not satisfactory. Never in my life have I ever been so disappointed with how we were treated along with the fact once they got our money we were no longer given the ability to ever be able to to talk to either attorney. First of all they (the company) don't allow or accept any email - even if it's a general question. Our paper work ended up in various hands. Our first appointment should have been a warning. We appeared in person and were told that we were suppose to call in and do our meeting via phone. We were never advised to call. We thought we would be meeting with one of the attorneys.Instead, we met with two office workers and we were given various forms to fill out at home and bring in the next day. Once we got home and started reviewing the paperwork, we had to make a call because nothing made sense. We found out that their new hire had given us the wrong packet of information. At our next meeting in person, we met with Becky Pettis and handed in our "homework." After viewing our finances we were given a carbon copy of the contract with a fee of $9,100.00 We were told that if we didn't sign up, we would owe them $250 for consultation . We had just attended one of their seminars and were given a "coupon" of $500. There was no mention of any consultation fees prior to our meeting. Becky Pettis stated that she would put a rush on our "living" portion which would be ready in a month. After a 9 days we received the 1st draft via US mail. One month later we signed our POA's, Directives, HIPAA cards and Community Property Agreement. The POA was not recorded until 6 months after due time. We informed them that we wanted our accounts to remain as individual accounts but the attorneys wanted us to do joint accounts. We had to repeatedly insist that we wanted individual accounts.Six months later they finally accepted to do it our way. Next, our living trust documents were delayed because their title company felt there was a problem with our original Quit Claim. We told them that there was no problem and to go ahead and process the paperwork. Instead of doing as we requested they kept sending us (via snail mail) revised forms stating that they would not be liable if anything was wrong. We continued to tell them to send in the paperwork and that we would assume full responsibility. After 7 months they finally submitted the Quit Claim Deed and had no problems. After signing up (Aug. 3) a packet of sign-offs was promised in full by Dec. 21st. When we went to pick up "everything", we found out they hadn't done the POA or the Quit claim. It took an additional 7 months to finally get a completed set of documents. Once the attorneys had our money we were never allowed to talk to them. We always had to ask questions using various file clerks, and sometimes a paralegal. That person would always have to get back to us (usually 2 weeks later) with answers to any of our questions. It took about 14 months to get all our original documents. The bottomline now is to let our executor know they are NOT to work with the Pettis/Weber group. In the meantime we will try and find someone else to handle our Trust. From the beginning we provided all the pertinent data and yet they continually refused to submit QCD to the auditor even after we signed documents repeatedly stating that we would take full responsibility and if it wasn't acceptable, we would do it ourselves.Over and over again we asked the same questions with false promises that all would be done in a couple of weeks. The contract was illegible because they gave us a carbon copy and they kept the clean and clear original. They failed to answer our questions in a reasonable amount of time. They would not accept email. When we transmitted some required info as an attachment to our email. It took us about a month to find out that their request from us was found in their spam mail. We were obligated to either pick up papers in person or wait for snail mail delivery. We have warned our executor not to have anything to do with Pettis/Webber. It took 1-1/2 years from the first sign up to receiving all our original documentation. They don't provide any breakdown of hours or any statement that would reveal the actual times they spent working on our project. Now we have all our paperwork and originals. In the meantime we will look for an attorney that we feel will assist us in the future and revise our documents as needed. read more

I should have asked first thing if there was a consultation fee. Better yet, an estimate of fees for estate work. After twenty minutes of being in a conference, half of which was sitting around waiting to be interviewed, I was informed that there was a $450 consultation fee. Just like having diagnostic work done on a car and being told what the service fee would be, attorneys should make their fees known upfront. But bad on me for not asking. Another downside was having a dog that belonged to one of the lawyers present inside the conference. I was asked if it was okay for the dog to be present. I should have said no as I found the dog to be a distraction. read more

My mother had a trust drawn up by these folks a few years ago. Now she wants to change assets between two beneficiaries. Just simple name swap. The appointments she has now will take us out 14 1/2 weeks, almost 4 months, and we still don't know if it will be done then. My mom is 96 years old in 6 weeks. They have taken no consideration for her being valued customer for years, her age, or how hard it is for a 96 year old to get around. I believe the price for changing two names is 3/4 of the price of her original trust. I just want people to know in case your thinking about working with these people. read more

Hard lesson learned hoping to save others the expensive lesson. We booked a consultation knowing we would be charged for the Zoom session we had. It lasted around 1.5 hours. We needed to have our trust revised because we moved from Oregon to Washington. We were told that a restatement of trust was needed. We were given good information by the lawyer but after the meeting the receptionist called and quoted $15,000 to restate our trust to comply with Washington state laws. We were flabbergasted by this figure and told the receptionist as much. No one ever reached out to explain. No written proposal was given. I don't know about other folks but when someone wants that much of my money I expect a written proposal. Also, it took almost 8 weeks for them to send a bill and when we got it, they said it was our final notice (even thought it was our first notice of the unusually high fee. We have retained another very competent lawyer who is performing the service for about $2500. (She said she would be happy to charge me 15k but that would be ridiculous). Bottom line, if you are one of those people who likes to spend way more than the going rate for a service this place is for you! read more

I had a terrible experience with this firm. I have a very simple estate and Pettis Webber wanted over $12,000 to set up a living will, last final will, power of attorney and medical directive. I got estimates from 3 other local estate attorneys and they stated they would charge anywhere from $700 to $1200 to provide these same documents. Also, be very carefully about going to the first initial "fact finding" interview. The Pettis partner charged me $800 for a 2 hour interview and she spent 80% of the time talking about herself, politics, etc. She was very condescending and argumentative. I had a hard time trying to squeeze in a question and when I did she would get this pained, sarcastic look on her face, like what a dumb question I asked and she would just brush off my concerns/questions. Also, do not bother filling out the 10 page packet that they will be send to you prior to the initial interview meeting. No one at the firm bothered looking at it including the partner that interviewed me. I thought we would be going over the packet during the interview but no one(including the partner) even bothered looking at it. For $800 I got nothing but a bill stating "2 hour meeting $800". No meeting summary, no plan forward, nothing. Also, the partner mentioned that if I agreed to their $12,000 fee, that there would also be a $6,000 annual "subscription" fee charged to keep my plan up to date. She also mentioned that they may outsource my case to another firm and I must agree to that. My take on that is that she would get another firm to take over my case for a much cheaper price and she would pocket the difference. The only good thing I can say about this firm is they will serve you great cup of starbucks coffee in there very opulent, fancy legal conference room. Even my 1 star rating is too generous. Very unprofessional, money grabbing firm in my opinion. read more

I truly don't know how this firm is still in business. I was straight up ghosted by Beckie after she told me she needed to schedule a second appointment. After calling for months and getting her one of the three office assistants telling me that "Beckie will look at her schedule and then we'll make an appointment", I still haven't heard back. No reason, no official dismissal, nothing. If you want or need law help, do not use this firm. Save yourself some time and go with another firm. read more

I tried to register for one of this firm's trust webinars being held today. Previously I had registered twice to attend a seminar being held at their office but at last minute my husbands health needs prevented my attendance. The webinar would allow me to be at home while getting the info I needed. I was told there was room. Within 15 minutes i received a callback and I was advised that they wouldn't help me. When asked why, I was told that their notes from previous conversations indicated I had financial issues and had failed to show earlier. I have never discussed financial issues with this firm. With a credit rating over 800 I am not sure where they get their information. I'm probably lucky. I appreciate their right to determine who they work with but I certainly was left extremely curious about their methods and was left with the impression that they are more concerned about their fees than the problems faced daily by caregivers of potential clients. read more

The lawyers at this office seem knowledgeable but they do not communicate . After retaining them to help my mom, I have had to make numerous phone calls for each and every question I needed to ask, and found it virtually impossible to get a meeting in person or even on the phone, though I requested appointments numerous times. Also they have lagged in telling me what documents they need which has sent me scrambling for things I could have gotten months ago. We're not done yet and I do hope they come through for us in the end but it's been a difficult experience. read more

I have worked with several lawyers in the area and I am disappointed with this one. Promised timelines were not adhered to, misinformation was given, after 4 months a bill has yet to be provided. My actual lawyer will not contact me back; I'm not even confident she has received message from my 5 calls leaving complaints and asking for information. When someone passes away, a final report should not create so much stress. I felt like this company does not care about their clients which is not what they advertise. Individuals who answer the phone are always professional and polite which was refreshing, however, the work was extremely delayed with no valid explanation. I was told I was a priority and that they were working extremely hard behind the scene; yet it was only 10 hours of total work. When I finally received a draft the report was sloppy and I had to correct spelling errors with names. They were supposed to take steps to remove a bond which was costing my grandma money and yet I had to contact the company and court for them to pull the report from the docket to get the bond removed. For the cost I would have expected more professional service or at least a call from my lawyer. Again, very disappointed and will never use again. As of now I am still waiting for my bill.... read more

If you want your estate handled quickly, do NOT hire this firm! It took more than a year just to file my aunt's will with the court. She has a straightforward estate, house sold, no outstanding bills and still it's been well over 2 years and still isn't settled!! There must be more capable firms in the area. Find one. read more

We would like to express our great appreciation to Attorney Karen Webber and Attorney Beckie Pettis and their staff for providing us with the knowledge and experience in estate planning and peace of mind that could only be obtained through a firm like Pettis Webber Pacific. Our meetings were professional yet had an easy going manner that made us feel extremely comfortable in speaking about such a sensitive subject and asking all the questions we had. A special thanks goes out to Jenifer and Tarsis for all of their help with organizing our meetings, making us feel at ease, and answering a ton of questions! If you are looking for a law firm to help you determine what is needed for your trusts, wills, directives, etc., you won't find a better legal team to work with anywhere else in the PNW. We highly recommend Pettis Webber Pacific to all of our family and friends, and we will continue to recommend them to absolutely anyone who asks! read more

Horrible experience with this firm. After 2 emails and 1 phone call I finally got a phone call back. After about 20 minutes talking to a representative from the firm and explaining my situation and the desperate help I was needing to help my parents. During this conversation my parents financial situation was also disclosed. I was informed she would consult with the attorneys to see what the best alternative would be and she would give me a call back. Two days later I received a message to give them a call to discuss next steps. When I returned the call I was given the name of a couple of attorney names they felt could help me. Really, not one of the 3 attorneys at this firm could help me? I don't but it. What a lack of compassion after every shared with them and the feeling of being pushed off on to some else because parents didn't have enough money to make it worth your while. read more

My experience echos much of what has already been written. These people are terrible communicators. I was told that my documents were ready to be mailed months ago but they never arrived. After e-mailing and calling I realize they appear to have lost or they've ignored the document altogether. Their lack of e-mail informs me that perhaps there's a paranoid pathology inside the office. Avoid these attorneys. read more

Communication is non-existent from this firm. If you do not want to be kept apprised of your situation then be sure to hire these folks! They are disinterested in your case, and the lack of communication is atrocious! read more

When I've called to ask questions regarding my family members estate and a situation that i got thrown into without any professional knowledge, i called them to get up to speed and I received only frustration and answered shortly. I didn't go to school for law, that's why I called you for help. There was a complete lack of understanding and patience. read more

this is an addendum to my initial review in which I was incensed at being overcharged for a one hour consultation. well as of today they have resolved the problem with me. however if they had a business manager who accurately kept track of their billing, this would not have happened in the first place. anyway at this point I feel neutral about this law firm. th read more

My mom has been fiercely independent and self sufficient for sum of her years. I desired to help preserve her independence by making sure she did her estate planning before anything happens to her. This way, what she wants done for her financially and medically is documented. We had EXACTLY the kind of professional yet very comfortable experience with Elder Law, Attorney Karen Webber, that anyone would want for their loved one. Karen walked us through the detailed process one step at a time, helped us avoid planning pitfalls, and made sure that Mom made her choices and preferences known. She did a great job making sure Mom felt heard and understood. She did a great job explaining without overwhelming. I can't say enough for how relieved we both felt to have her guidance and assistance with this process. Anna, at the reception desk, and the legal assistant who collected our information and documents were professional and efficient. Overall, it was a very warm, professional experience. Thank you. read more