f I've been coming to Alicia Pet Care Center for many years,…read morespecifically working with Dr. Matthew Wheaton. I was originally introduced to this veterinary hospital by my dog trainer, Vladae from SoCal Dog Training and I'm very glad I followed that recommendation. Over the years, Dr. Wheaton and his team have taken excellent care of my chocolate Labrador, Bruno. Now with my new puppy, Nico, also a chocolate Lab, choosing Alicia Pet Care Center again was an easy decision. Dr. Matthew is extremely knowledgeable, but more importantly, he is straightforward and trustworthy which is rare and very valuable. Their extended hours, including full-day Saturdays, make scheduling very convenient. They also offer a drop-off service, which is incredibly helpful when things get busy. Overall, a reliable, a bit pricey, but professional, and honest veterinary clinic. Thank you, Dr. Matthew and team.

It's possible their regular vets are fine (hopefully), but their backup vet should be avoided if…read moreyou need to bring your pets here urgently. She recommends unnecessary procedures while using fear tactics, which is a shame. The backup vet was very incompetent. She recommended the wrong solutions and suggested imaging that cannot detect soft tissue issues. She never asked any history questions, examined the wrong area entirely, and jumped straight to worst case scenarios without justification. She spent only 5 minutes on the consultation and pushed for X-rays when in my dog's case, those weren't even necessary. X-rays are not the right protocol for soft tissue issues. I didn't have a choice as they were the only place open that day. A few days later my dog is completely fine because it wasn't actually that hard to fix. He had full anal glands that just needed to be emptied ... and this vet was pushing for X-rays and bloodwork instead One thing worth mentioning, she was very quick to suggest cancer or tumors without proper justification. What she may not know is that intact male dogs actually have hormonal protection that significantly reduces the risk of certain cancers in that area. A more knowledgeable vet would have considered this before jumping to worst case scenarios. This is basic intact male biology that should be understood before making such alarming suggestions to worried pet owners. That's why I usually just bring my dogs to my regular holistic vets in Irvine and Laguna Beach. To be fair, the regular staff are lovely. The vet tech was excellent, agreed with my decisions, and actually helped. So I do believe their regular vets and staff are much better. This one star is specifically for the backup vet. Please be very careful if they assign you to her.

Bliss Animal Hospital saved my cat's life. Words really aren't sufficient to express my gratitude…read moreto this team. I came in here for the first time after our previous vet could not identify my cat's issue, and it was only getting worse and costing more money that I did not have. My cat was suffering, and I was on my last legs trying to find someone to help him. Once he was seen by Dr. Nai, not only did she know almost immediately what it was (without all of the tests I spent tons of money on at my previous vet, for them just to tell me it may be a gut issue, which it absolutely was NOT), Dr. Nai was so present and so in tune with my cat, who she had never even met. I couldn't believe that these nurses, doctors, and staff were treating me and my cat like family, and what matters more than ANYTHING to this team is heart, compassion, awareness and healing your baby. You can truly feel the love that they have for these animals emanating through all of the staff. I will recommend this hospital to literally everyone, and I am a forever customer now because I got to bring home my son, who was purring, at ease, and now on his path to healing, all because of this hospital. I was a stranger to them, yet they treated me and my cat like souls who needed guidance and help before anything else. I think that speaks incredible volumes about what this hospital really is about. Dr. Nai, you are an angel sent from heaven. I truly mean that from the bottom of my heart, and whether you know it or not, I will never forget the way you treated me and Small for the rest of my life. Nurse Priscilla, Winnie, Brittany, and everyone involved in my cat's recovery-this is the best gift you could have given me. I drove home with my cat with tears in my eyes of pure gratitude that my son gets to stay beside me, these doctors, and this staff treated me like a human being, not a dollar amount. They treated my cat like an absolute KING and spoiled him silly! They love animals so, so, so much. Honestly, anyone in the area or even further- this is the hospital you want to bring your baby to because regardless of who you are, what you have, or don't have, they are there for you in a time that often is so scary, lonely, and worrying. I wish I could say thank you in a thousand more ways, but with all that being said, thank you for saving Small. I would have done anything imaginable to help him, and they took that burden off my shoulders and took it from there so I could truly rest knowing he was in the best of hands. Every single one of you will always be in my thoughts, and I genuinely feel indebted. Thank you so much, everyone. Thank you so, so much. Love, Taylor and Small

Biscuit loved coming to Bliss Animal Hospital. As soon as we would park, she would drag me out of…read morethe car, tail wagging, to get in there. Dr. Sam, Winnie, Bianca, Brittany, Mandy and the whole team took such good care of us with compassion and empathy. They learn your circumstances and customize just the right treatment and options. Thank you for all the care and compassion you gave Biscuit.

Everyone working there , specialist. Kind , supportive and…read morefriendly to everyone. I extremely recommend

I love this vet clinic. They are kind, capable and compassionate. I've been going to them for years…read moreand they've taken such great care of all my pets. I also love the ease of their scheduling tool. Super convenient!

Marguerite Animal Hospital is wonderful, everyone who works there is extremely nice, informative…read moreand takes excellent care of my doggie, Cody. Dr. Vedadi is the most charismatic/kind, thorough veterinarian with a conservative approach I have ever met. I trust Dr. Vedadi and his staff with Cody's ultimate well being and always will. I have referred several friends to Marguerite Animal Hospital who feel the same way. THANK YOU Marguerite Animal Hospital for making a difference. Diane Tribolet, Cody Tribolet's Mom

Dr. Vedadi is the best veterinarian ever. He truly cares for your animals, the staff is amazing,…read moreand the facilities were nice and clean. I was able to get an appointment pretty quickly too. My cat was not stressed at all, she felt very comfortable before and after treatment. Highly recommend. 100/10

We brought our senior furbaby in for a follow-up after an urgent care visit the night before, and…read morethey were able to accommodate us early the very next morning. From check-in to checkout, the entire team was kind, empathetic, and professional. Dr. Nguyen was thorough with her exam, and her gentle, compassionate approach showed how much she truly cares for animals. She quickly got our pup out of pain and took the time to walk us through treatment options. The whole experience had a warm, family feel--we genuinely felt cared for. If you're looking for a vet who treats your pets like their own, we wholeheartedly recommend them!

We have been taking our animals here for years. Dr. Nguyen and her entire team are highly skilled…read morein caring for animals. They are kind, compassionate and their services are reasonably priced. I appreciate that they are timely with appointments and they explain the veterinary care plan options in detail. They are warm and friendly. You can tell how much they care about the animals they treat and that they highly value providing exceptional customer service. My beagle passed away recently. She had a lively personality every time we visited their office and they welcomed her with joy every time. They were accommodating and understanding that she was a barker, they always made us both feel comfortable. I highly recommend this veterinary office.

Do not take your cats here, these vets seem to only know how to care for dogs and think cats should…read morebehave like them. I needed to board my 2 cats for a week and find a new primary vet for my cats. I asked them to do a claw trim during their stay. I've been trimming my cats claws for them at home this entire time without much trouble from either cat. Somehow they managed to traumatize one of my cats! Ever since their stay, my cat has been terrified of me trimming his claws and touching his paws. Additionally, they did a general check-up of my cats during the stay. The vet that did their exams tried to push me to sedate my more timid cat for future visits, saying he "curls up and stiffens to resist their handling." Not lashing out or attacking them, they were upset they had to deal with a cat that timidly cowers. The vet spoke to me as if he should behave more like a dog. This place does not understand cats and does not treat them well. The one positive experience I had here was the ladies at the front desk were polite and informative, but I do not trust the vets here with any cats.

My previous review was critical of the vet who shared a diagnosis that triggered me into…read moreoverreacting, and this is my apology. My previous review was not fair. Let's start again - I have a healthy pup who is 17 months old who has was diagnosed with a condition with her knees (they slip out of place) but she shows no symptoms and has no problem running. After a second opinion and seeing a surgical specialist, we've decided to "wait" until she has issues. That is actually what the vet at Serrano said to me, but I was distraught reading the material provided that her condition (Grade 3) "required" surgery. I'm starting to think she might never have any issues, that she's a Unicorn ! I recommend Serrano. The vets and staff are very kind. Great location. And reasonable prices too.

Dr. Pasqualino went above and beyond for my dog, Dash, and I am incredibly grateful for her care…read moreand compassion. I needed my dog to be seen urgently due to concerning symptoms, and despite having a completely booked schedule, she found a way to accommodate him. From the moment she examined Dash, she took the time to call me personally, explain everything thoroughly, and answer all of my questions with patience and kindness. Her empathy and genuine concern immediately put me at ease during a very stressful time. What impressed me even more was her dedication after the appointment. The following day, which was actually her day off, I called the office because Dash still wasn't feeling well. Dr. Pasqualino took the time to call me back herself, reassure me, and make sure all of my concerns were addressed. That level of commitment and compassion is rare and speaks volumes about the kind of veterinarian she is. It's clear that Dr. Pasqualino truly cares about her patients and the families who love them. I cannot thank her enough for the exceptional care she provided to Dash.

Im a big time supporter of VCA (been to the one by petpoint and university center) but when I…read moremoved, I wanted to try a new vet. I love that VCA provides a free first exam coupon that you can claim on the website. I booked an appointment online for Rocky on a friday at 3. They immediately called me back to see if I can reschedule since they need an hour for new patients, not just 30 mins. I gave them a call back to say if they still need ME to move the appointment to accommodate THEM, I'm flexible. I moved the appointment to the next day. I met with the vet and Dr. Chan was super sweet, took her time with my dog even though he was really scared. I was so happy I finally found someone who was patient and truly cared about my dog. Now here's where it goes downhill. I didn't mention the coupon until we were checking out. The person informed me that because I moved my appointment for them, it voided my coupon... This is an extra $99 they REFUSED to honor for something they asked me to do. Evan eventually texted me (I assume after my boyfriend's review) and said they realized my coupon wasn't used... But what they meant is they refused to use it. If you're going to participate in a free first exam, the LEAST you can do is honor it.

We had such an amazing experience bringing in Charlie in for his first visit. Dr. Francis and his…read moreteam were incredibly kind and patient from the moment we walked it. You can tell they genuinely care about the animals and take time to make both pets and owners feel comfortable. Since it was Charlie's very first visit, we were a bit nervous about how he would do but the staff made the whole experience positive for him. They were calm, attentive, and it was obvious they were experienced with puppies. They also took the time to share important information for 8 week old puppies and answered any and every question we had, not making us feel rushed at all. I'm so grateful for the kindness and they showed Charlie (and me!!!) during his first appointment. We left feeling so much more confident about puppy ownership. We're really happy to have found a vet we trust!

The staff at the El Toro Animal Hospital were so compassionate to my cat Bubba and me. We came in…read moreduring an emergency without an appointment and were immediately taken back. Dr. Paul Francis and the techs were so thorough during her exam and testing. He is so knowledgeable and explained all the results in detail. Also, the lovely receptionist up front was so kind to me while I was in a panic! They were incredibly transparent about pricing and broke everything down on an itemized list. I also appreciate that they have separate doors and waiting rooms for dogs & cats. Thank you El Toro Animal Hospital! Bubba is happy and healthy again thanks to your care and expertise!