great service ,communication good ,great price and service after the sale was very good came to…read morehouse and instructed my daughter now to get the most out of her computer

Last week I purchased a new desktop computer from T&S Computers and Upgrades. Historically I have…read morealways just gone to Best Buy for a computer or I've bought something online. I decided to use T&S because he's there to support me if something happens but also because he took care of EVERYTHING. He came by my house and set everything up... all the wires were tidy and neat! I was really impressed with his professionalism. I am so happy and will definitely recommend him AND I will use him again!

Wonderful Service Excellent He arrived promptly and the…read moreprice was very reasonable. Roman is knowledge and the best service I ever received

This was a great find!! Having my work computer go down is incredibly stressful. Roman was quick…read moreto respond in letting me know and ordering whatever equipment he needed. He was also great in letting me know information about cloud storage and other things. I recommend without hesitation. Amy F

Competent, personable and helpful! Allison and the others have a wide range of experience across…read moreplatforms and have been very helpful for a customer who uses a variety of Google, Apple, and Microsoft hardware and software.

I spent two separate two-hour sessions with Apple support and another two-hour session with…read moredifferent IT consultant I use--six hours total--in a futile attempt to solve a problem with the disappearance of one entire email account. All three consultations failed to fix a crippling condition. I spent 27 minutes with Peter at Technician X during which he not only solved my problem but also another problem I didn't even know I had. What a shame I can give him and Technician X only five stars. I'd dump an entire constellation on them if I could! I almost wish I had a new problem to take to them just for the fun of watching genuine experts do their thing...

Call Dave Rubin and be ready for something you might have not seen before. This man lives for this…read morecomputer stuff. He is not cheap, but well worth the money. I have had many computer people do work for me. One man tech people to large companies. About 3 yrs ago we had Dave as a guest speaker for Bensalem Business Association. His over the top passion for his work is what made me call him when I needed help.

Jim has been a great help. They will help you to find a solution to your problem or your money…read moreback. They even offer an option to help you save money by first sending a link to do a remote test straight from your home or office if your computer is compatible!

Terrible…read more Unfortunately this company broke my device on two separate occasions and when I contacted them for a full refund, I did not receive a response. (As a warning, if you contact this company via email and they respond via call, RECORD YOUR CALL. They will more than likely not respond to your email to avoid liability.) The first incident, their employee Mike, mentioned in the email below, completely broke my touch screen. The second incident, the owner Andre did not fix it correctly/damaged it further and now my camera doesn't work. My device was new and had no damage until they worked on it. When the device was picked up after the owner "fixed" it, he said "they don't really do computer repair, they focus on data management for large companies". If that's the case, why market yourself as a repair shop? Why are there multiple complaints about the same employee damaging multiple devices? Attached is the email I sent this company after the first incident Hello. I am writing to share my unfortunate experience with your a2b technologies staff member, Mike. "I have a Lenovo laptop in your possession that needed a replacement screw. After the service to my device, my touchscreen to my laptop no longer worked. This laptop is relatively new and is primarily used for my master's degree program courses. After receiving my laptop from Mike, I noticed that the touchscreen function was no longer working. This feature was working prior to the service. After speaking with your employee, my significant other and I returned to your business, and I explained that the function was working perfectly prior to the service. Mike was not apologetic nor did he take accountability for his mistake. He originally tried to suggest the screen may have burned out, which was not the case. This staff member also asked if the touch screen was an essential function, insinuating that he was aware that he damaged my device and chose not to disclose that information. Again, this is a relatively new laptop, and the touchscreen function was working prior to the service. We dropped the laptop off for a second time on Friday, February 27th for the damage caused by your employee to be accessed. Mike informed us that he would give us a call on Monday March 2nd. We did not receive a call until the following day. He spoke with both I and my significant other regarding the state of my device. When speaking to my significant other, Mike mumbled a comment along the lines of "yeah, we don't need to tell my boss..." Mike is not aware that his comment was heard. Mike attempted to disregard the damage he caused again prior to being reminded that there was no damage prior to the service. Once that was mentioned, he completely switched to another excuse. I then called Mike personally. When I called, I asked for contact information for a manager. It is very apparent that he did not want to give me that information because his first response was "is there anything I can help you with?" I proceeded to say "no, but I'd like to have contact information for a manager." He then said that it would just be a contact support email. I then asked for a name, and he said "Andre" and when I asked for a last name he loudly sighed. I informed him that his behavior was very unprofessional and reiterated that my screen was not damaged prior to his work. During the call, your employee proceeded to yell and speak over top of me. He refused to listen to any of my concerns and then switched to the topic of "having a breathing and nose problem" and that was his alleged reasoning behind sighing in annoyance. I don't necessarily believe that was the cause for that nor do I believe it's an excuse for the "yeah, we don't need to tell my boss..." comment either. He also made a negative comment regarding me sending an email and that it would essentially get sent to customer support..."

The other 5 star reviewers were accurate. A2b was great to work with. After--literally--hours of…read moreremote techs (need I say anything about language problems?) and the final word being the dreaded "You'll have to reformat," A2b spoke comprehensible english, picked up my PC, fixed it and returned it in great working order. They are straight-up people and explained everything before and during the time it was done. Kudos!!!

I have never experienced such unbelievable service (and I am a Customer Service Manager in my own…read morework). I called about a printer and Adrian went on a hunt to find the source of my problem. He called me back the next morning and gave me sound advice on what to do and also gave me a good option. Even though he didn't offer the type of service I was looking for he still spent a lot of time researching my problem for me which was a great help since it was technical! Don't be afraid to try him out - Adrian is wonderful.

I have been told to always" give credit where credit is due". Generation Tech is such an amazing…read morecompany. Due to the pandemic and having to work remotely. Well as my luck seem to have ran out. My laptop was doing its own thing. I was not in the position to have another one sent out to me at this time, trying to meet my deadline. I got in my car, looking to purchase a new computer. I walked into Generation Tech and the service that was offered to me is "one in a million" and I did not need a new computer. My laptop was repaired. The following morning, I was able to pick it up. Awesome Job.

Bryan set me up with a replacement HP, so I could access some very important software using the…read morehard drive from my failed HP. Everything worked as I expected and my data was intact! Great job discussing my options and making it happen.

In at 2:30 and out by 6:00 pm / Bryan helped me out with the purchase of a refurbished DELL XPS and…read moretransferred all the files from the old laptop, as well as, all the configurations. Very resonable.. Job well done and thank you! Highly recommended to all! Mark Ehlmann