Terrible…read more Unfortunately this company broke my device on two separate occasions and when I contacted them for a full refund, I did not receive a response. (As a warning, if you contact this company via email and they respond via call, RECORD YOUR CALL. They will more than likely not respond to your email to avoid liability.) The first incident, their employee Mike, mentioned in the email below, completely broke my touch screen. The second incident, the owner Andre did not fix it correctly/damaged it further and now my camera doesn't work. My device was new and had no damage until they worked on it. When the device was picked up after the owner "fixed" it, he said "they don't really do computer repair, they focus on data management for large companies". If that's the case, why market yourself as a repair shop? Why are there multiple complaints about the same employee damaging multiple devices? Attached is the email I sent this company after the first incident Hello. I am writing to share my unfortunate experience with your a2b technologies staff member, Mike. "I have a Lenovo laptop in your possession that needed a replacement screw. After the service to my device, my touchscreen to my laptop no longer worked. This laptop is relatively new and is primarily used for my master's degree program courses. After receiving my laptop from Mike, I noticed that the touchscreen function was no longer working. This feature was working prior to the service. After speaking with your employee, my significant other and I returned to your business, and I explained that the function was working perfectly prior to the service. Mike was not apologetic nor did he take accountability for his mistake. He originally tried to suggest the screen may have burned out, which was not the case. This staff member also asked if the touch screen was an essential function, insinuating that he was aware that he damaged my device and chose not to disclose that information. Again, this is a relatively new laptop, and the touchscreen function was working prior to the service. We dropped the laptop off for a second time on Friday, February 27th for the damage caused by your employee to be accessed. Mike informed us that he would give us a call on Monday March 2nd. We did not receive a call until the following day. He spoke with both I and my significant other regarding the state of my device. When speaking to my significant other, Mike mumbled a comment along the lines of "yeah, we don't need to tell my boss..." Mike is not aware that his comment was heard. Mike attempted to disregard the damage he caused again prior to being reminded that there was no damage prior to the service. Once that was mentioned, he completely switched to another excuse. I then called Mike personally. When I called, I asked for contact information for a manager. It is very apparent that he did not want to give me that information because his first response was "is there anything I can help you with?" I proceeded to say "no, but I'd like to have contact information for a manager." He then said that it would just be a contact support email. I then asked for a name, and he said "Andre" and when I asked for a last name he loudly sighed. I informed him that his behavior was very unprofessional and reiterated that my screen was not damaged prior to his work. During the call, your employee proceeded to yell and speak over top of me. He refused to listen to any of my concerns and then switched to the topic of "having a breathing and nose problem" and that was his alleged reasoning behind sighing in annoyance. I don't necessarily believe that was the cause for that nor do I believe it's an excuse for the "yeah, we don't need to tell my boss..." comment either. He also made a negative comment regarding me sending an email and that it would essentially get sent to customer support..."

The other 5 star reviewers were accurate. A2b was great to work with. After--literally--hours of…read moreremote techs (need I say anything about language problems?) and the final word being the dreaded "You'll have to reformat," A2b spoke comprehensible english, picked up my PC, fixed it and returned it in great working order. They are straight-up people and explained everything before and during the time it was done. Kudos!!!

I have never experienced such unbelievable service (and I am a Customer Service Manager in my own…read morework). I called about a printer and Adrian went on a hunt to find the source of my problem. He called me back the next morning and gave me sound advice on what to do and also gave me a good option. Even though he didn't offer the type of service I was looking for he still spent a lot of time researching my problem for me which was a great help since it was technical! Don't be afraid to try him out - Adrian is wonderful.

I have been told to always" give credit where credit is due". Generation Tech is such an amazing…read morecompany. Due to the pandemic and having to work remotely. Well as my luck seem to have ran out. My laptop was doing its own thing. I was not in the position to have another one sent out to me at this time, trying to meet my deadline. I got in my car, looking to purchase a new computer. I walked into Generation Tech and the service that was offered to me is "one in a million" and I did not need a new computer. My laptop was repaired. The following morning, I was able to pick it up. Awesome Job.

I have been a customer of theirs for many years. When I needed a new desktop computer for my…read moreoffice, they built a computer for me based on my wants and needs. They have always been very honest. I won't go anywhere else. Very nice people to deal with.

I'm a past customer, and I came in today to have a few things appraised just to see how much…read morethey're worth, and hopefully sell it. The guy ran around and sugar coated and low balled me for $15 for corsair 8gb 4x2 1333mhz ram, A-Data 8GB (4x2) 1600mhz, and I quote from his mouth "A piece of s*** laptop" Asus 2.4gz Intel celeron dual core 4gb of ram and a 256gb crucial solid state drive that I installed in there because my aunt gave me a laptop to repair and I didn't have the proof of purchase for it, but I did for the ram. That's fine. He apparently was getting agitated because I was knowledgable about hardware, and since I'm an Engineer, and have been an IT professional for the past 11 years I was respectful, calm, and strictly doing business about the items I had on hand. I am a customer who actually knows their stuff. I then said, "I know what you're doing - buying this stuff cheap so you can profit from it, and I'm aware and cool with that, but you're talking about a reputation for what? I don't know? All I asked for was an offer that I asked for two times, and you gave me an offer for 15 bucks and being not interested is not clear. Business is not business without going back and forth and working out a deal. That's part of the job. The guy not only disrespected me, he yelled at me, and kicked me out of his non business like shop. I said, "Wow!! You're kicking me out!?" I grabbed my things and then he slammed the door behind me!! I would call you sir, but you're nothing more than a flea. You're a loose cannon and most likely bipolar. Very unprofessional, especially when this guy had a client in the shop while I was in there to witness what happened. I went across the street to the other shop to sell the same items and the computer world shop on street road and both of them were very professional and also said bad things about you and said you've also yelled at them to give you business. This is part of the computer world dude. You fix, you sell, you deal with people giving you business through referrals no matter what it is. Don't be an a**h***!!!

ipad screens replaced promptly and at a reasonable price, I was contacted once the repairs were…read morecomplete. I would recommend this business

I initially brought my iPhone to have the screen repaired, Aaron was honest and and upfront and…read moreit's embarrassing to admit but my screen wasn't broken. I forgot I had a screen protector on and that was what cracked. He could have easily taken the phone in the back removed the screen protector and charged me for a "new screen". Needless to say he became my go to place for any electronic repairs needed. Couple days afterward, I really cracked my Apple Watch and was heartbroken. Apple wanted about as much as a new watch would cost to fix it. Aaron's price was fair and he even fixed the crown which had become unresponsive after the screen cracked. Aaron was responsive about the repair, friendly and charges were very fair. I highly recommend this shop to everyone!

Tony is the best. He repaired my lap tops, installed my camera security systems in my businesses…read moreand my home and is just great at being there when needed. Can't find a more competent and friendly professional.

So, I'm a computer hobbyist, definitely no expert but in all the 20 some-odd years I've been…read moredabbling with computers I've never come across an issue I couldn't solve on my own. I built my own PC from parts, for example. Recently I came across an issue that, try as I might, I could not solve. For about two weeks, I ran every test I knew of, searched the Internet for ideas, wiped and reinstalled the HD, all to no avail. Lacking options, I brought my PC into the local shop, Saba Solutions, due to it's good reviews here and elsewhere. They did not disappoint. While it did take several days, the shop was able to diagnose the issue and fix it, all the while providing daily feedback via email. It is service you will not get at the chain shops like Geek Squad. Then, when I went to pick up my newly-repaired PC, Saba charged me a price that was maybe 1/3 what I expected to pay. Don't be put off by the small storefront and utilitarian interior. This shop knows it's stuff and the price is right.

I had my Samsung S24+ screen repaired. Since it was a new version Ankit orded the part and it…read morearrived the next day. He said stop by after 12:30, so I did. He immediately worked on the screen repair, and it was done in less than 15 minutes. What awesome service! I would recommend using Buy Sell Repairs for any services they provide. Ankit is super friendly and knowledgeable. THANK YOU!

Amazing customer service. Gave us an honest evaluation. Was helpful in explaining and offering to…read morefix the problem, but also cared about being considerate of the cost to us. Would definitely use them in the future!

Wonderful Service Excellent He arrived promptly and the…read moreprice was very reasonable. Roman is knowledge and the best service I ever received

This was a great find!! Having my work computer go down is incredibly stressful. Roman was quick…read moreto respond in letting me know and ordering whatever equipment he needed. He was also great in letting me know information about cloud storage and other things. I recommend without hesitation. Amy F

great service ,communication good ,great price and service after the sale was very good came to…read morehouse and instructed my daughter now to get the most out of her computer

Last week I purchased a new desktop computer from T&S Computers and Upgrades. Historically I have…read morealways just gone to Best Buy for a computer or I've bought something online. I decided to use T&S because he's there to support me if something happens but also because he took care of EVERYTHING. He came by my house and set everything up... all the wires were tidy and neat! I was really impressed with his professionalism. I am so happy and will definitely recommend him AND I will use him again!