What an amazing team of hard working and dedicated individuals…read more I was blown away by the way they responded to my emergency call. I had a body that is a bit big for Medium Chef Coat and too small for a Large Chef Coat, which I just found out, je je je, going to the gym will definitely fix this issue, but I cannot wait six months, I needed the chef coats to be tailored to my current body type, I had a meeting in 12 hours, and Misha took care of my needs, by fixing one in an hour and the other four by the next day. The quality of the job was very good and the way he handled the situation was very professional The price was very good for the quality of the job done. I am really happy with the experience

What should've been a simple hem + strap tighten turned into a $300 mess for our daughter's dress…read more My husband brought our 11-year-old in to have her dress shortened and the loose straps tightened. He was told that taking the dress in would address both. When we picked it up, the straps were even looser - easily falling off the shoulder - and the fit was asymmetrical. We called and were told to bring her back to correct it, which we did. At pickup, we were hit with an unexpected $85 extra charge and told we "never requested" the straps be adjusted. Over $300 later, the dress still doesn't fit properly. We left feeling taken advantage of, misled, and pressured. Dads/parents: if you're not a tailoring expert, be extra cautious here. We won't be using Larissa's ever again.

The service and people inside were perfect! And not to mention how fast and precise they were with…read moremy clothing! 100% recommend

Poor quality, bad communication, not reliable with time…read more I was told my items would be ready on a Friday. I arrived at 2pm and they were not started. I was told to come back at 5pm. I returned and they were not complete. Returned the next morning to pick up poor quality of work. It appears to be a Mom & Pop shop, very nice people, but will not use again and would not recommend due to issues above. The owner was apologetic about the delay and poor communication, but the poor quality speaks for itself.

My husband and I are planning a vow renewal for our anniversary, to take place in the Hoh…read morerainforest at Olympic National Park in Washington this summer. We have hired a photographer and I spent more than I ever have on a beautiful sequined deep olive green gown. I was so nervous to get all the necessary alterations, including a major shortening due to my 5'2 stature. I was able to get that and alteration to shoulders of the gown which allowed it to fit perfectly for my special day. The quality of the work was excellent and the turnaround time was totally reasonable. The alterations cost $120, but it was well worth the investment because this dress is a once in a lifetime experience for me. The craftsmanship was excellent. I also appreciated the excellent customer service and the shop cat, Puma was a wonderful bonus!

Guest service customer relations. I picked up our items and not even a thank you. It's a shame…read morebecause they do good work.

A fantastic and friendly spot in south Olathe! I had to get some clothes looking great for a…read morewedding I was performing the ceremony at and I couldn't have been happier with the results! Speedy clean and reasonably priced!

Ready before the scheduled time which was fantastic because I was leaving out of town. The price…read morewas great, I would definitely recommend and go back.

I needed a dress altered for a wedding, and the owner did a great job! She was very friendly and…read moreher prices were very fair. I recommend if you need any alterations.

The owner is such a sweetie! Quick turn around on services. She can work with your schedule as long…read moreas it's reasonable.

I took a pair of suit pants and a suit jacket in to get tailored/hemmed and I couldn't be happier…read morewith the experience. They did a great job shortening the coat, so it fits really well now and the pants look awesome. It was also a great and affordable price. I will definitely go back for other items I need hemmed. They do only take checks and/or cash but that was no big deal at all.

Was given a quote over the phone of $15 per pair of Bib Overhauls to hem the length of the legs. I…read morehad 2 pairs of overhauls, which was explained to the owner whom I was talking to. She confirmed that the total would be $30 for the two combined. I drove approximately 10 miles to leave them at her shop. My wife was informed that she meant $15 per leg. Which would add up to $60 for the pair of overhauls. When I complained that I was told differently, they acted like I should have know what they meant when it was priced to me. They were very rude, and acted like they could care less about my business. I felt like I was being scammed!!!! Would not recommend this company to anyone!!!!!!!!

I bring everything I need to Lucia's Sarto and they kill it every single time! I just recently had…read moremy wedding dress altered there and it turned out perfect. They are experts in what they do, the quality of their work is amazing. Highly highly highly recommend!!

I was lowkey excited to have found my new tailor after a multi-year drought. It's not easy to find…read morea spot in the area that does good work, and I was optimistic about this from the jump. Ultimately, I ended up leaving this place with a bad taste in my mouth. When I got sized up and measured for my old suit, a blazer, and a casual button-down, everything was great. The staff was friendly, and Sarah did a nice job talking me through everything. I'll be real, it was ultimately a lot more money than I thought it would be. This place has a good reputation and I needed it done, so I rolled with it. You pay up front and then come back on the date they tell you. I'll say, a courtesy call that it's ready would've been nice as this is the kind of thing that easily slips the mind. Went in to get it, and noticed the button-down was still crazy long. Like, too long to wear. We had just sized it up a few weeks prior, and again, I remember it all clearly having had a positive interaction. I remembered the specifics -- at one point I thought the suggested length would be way too short, but we ultimately settled on an inch or so hemmed up. So I mention this, and whoever was taking care of me (not the same, friendly person from my first visit) was acting as if they'll make it all right, but noted it would be a new job. I.e., I'd have to pay even MORE than the $335 I'd already paid for the suit, blazer, and shirt taken in. I was surprised and was like, OK, but then it didn't sit well... again, I remember already going through this. That's where they left it. The way it came off to me was a half-assed, "Oh we just want you to be happy, so feel free to leave it with us and we can do what we said we were going to but charge you more for what we originally promised." Customer service matters, and you never want to drop a bag of money and feel dissatisfied, but that's where I'm at. I'm giving the courtesy of three stars again because the first half was a positive experience, and they ultimately got the suit and jacket right and on time. I respect that, but am disappointed to be right where I started with my shirt. Budget's already spent on alterations for the next couple years, and in my opinion, hemming it an inch to fulfill the original order shouldn't be a hill they die on. On to the next, and if you go here, I hope you get better resolution and customer service than I did.

Julia is prompt, efficient and helpful. You get a text once your item is done and everything I got…read morefrom her was finished before the quoted time.

Julia did a great job with my son's suit alterations. She is reliable, fast, very professional and…read moreresponsible. Her customer service is excellent, and her prices are great too. I highly recommend her. Thanks Julia and team.