Sharon took care of my pan, him alteration, quickly and professionally. The quality seem to be also…read morevery high. Very satisfied with my experience.

Poor quality, bad communication, not reliable with time…read more I was told my items would be ready on a Friday. I arrived at 2pm and they were not started. I was told to come back at 5pm. I returned and they were not complete. Returned the next morning to pick up poor quality of work. It appears to be a Mom & Pop shop, very nice people, but will not use again and would not recommend due to issues above. The owner was apologetic about the delay and poor communication, but the poor quality speaks for itself.

My husband and I are planning a vow renewal for our anniversary, to take place in the Hoh…read morerainforest at Olympic National Park in Washington this summer. We have hired a photographer and I spent more than I ever have on a beautiful sequined deep olive green gown. I was so nervous to get all the necessary alterations, including a major shortening due to my 5'2 stature. I was able to get that and alteration to shoulders of the gown which allowed it to fit perfectly for my special day. The quality of the work was excellent and the turnaround time was totally reasonable. The alterations cost $120, but it was well worth the investment because this dress is a once in a lifetime experience for me. The craftsmanship was excellent. I also appreciated the excellent customer service and the shop cat, Puma was a wonderful bonus!

The worst experience. I took in a brand new pair of white jeans to get them hemmed. I asked to keep…read morethe original hem. The person helping me told me I didn't need the original hem. So, I requested that the hem be kept the same width. When I picked up the jeans I informed her that the width was not the same and she stated that they kept the original hem. They did not. The hem is roughly two inches different from when they were purchased. In addition, my white jeans were covered in cat hair (they have a cat that roams freely) and stains. I could not be more un-impressed and will never be back to this place. Also, I did take it to another tailor and they told me that it ABSOLUTELY can be done and is called a euro hem. Horrible communication and horrible customer service from you.

What an amazing team of hard working and dedicated individuals…read more I was blown away by the way they responded to my emergency call. I had a body that is a bit big for Medium Chef Coat and too small for a Large Chef Coat, which I just found out, je je je, going to the gym will definitely fix this issue, but I cannot wait six months, I needed the chef coats to be tailored to my current body type, I had a meeting in 12 hours, and Misha took care of my needs, by fixing one in an hour and the other four by the next day. The quality of the job was very good and the way he handled the situation was very professional The price was very good for the quality of the job done. I am really happy with the experience

I have never left a review before but this small business, I wouldn't recommend. The guy up front…read moreMisha, is rude whenever you have any questions about pricing which are super high for a tailor shop in Kansas City, the business is super small, outdated & crowded. Has dogs in the business which is unprofessional. I'm allergic to dogs and there's 2 dogs from what I could see hanging out and around everyone clothes. Do NOT recommend.

I needed a dress altered for a wedding, and the owner did a great job! She was very friendly and…read moreher prices were very fair. I recommend if you need any alterations.

The work was done as I needed and she was so kind and quick. I could tell by her interactions with…read moremyself and others while I was in the store that she is a truly kind person and business owner. Would recommend!

I was in the market for a new tailor, so I thought I'd try this place out…read more I walked in, met the owner and had a conversation about how to hem and take care of my jeans. She said they'd be ready in about two weeks. Two weeks later I stopped in and my jeans weren't done. The owner apologized saying she was a little busier than normal, but that they'd be ready in the next two or three days. No big deal - stuff happens. I couldn't stop in during the week, but said I'd stop in the next Saturday. When I came back my jeans still weren't ready. The owner explained that she had some rush orders, where people pay extra to jump the line, and that pushed my request back. I kind of get it, I mean make your money, but I followed the rules and I felt like I was being penalized. After a short conversation, the owner ended up hemming my jeans after I stepped out to run a few other errands, which I appreciated... and she did a really good job. I'm willing to try again because I don't want to give up on a good tailor, but I'll definitely discuss lead times and expectations when I return.

Was given a quote over the phone of $15 per pair of Bib Overhauls to hem the length of the legs. I…read morehad 2 pairs of overhauls, which was explained to the owner whom I was talking to. She confirmed that the total would be $30 for the two combined. I drove approximately 10 miles to leave them at her shop. My wife was informed that she meant $15 per leg. Which would add up to $60 for the pair of overhauls. When I complained that I was told differently, they acted like I should have know what they meant when it was priced to me. They were very rude, and acted like they could care less about my business. I felt like I was being scammed!!!! Would not recommend this company to anyone!!!!!!!!

She is the nicest human I know in Kansas City. Supportive…read moreof the community. Generous and lending a helping hand. An artist. A creative fashion designer with beautiful ideas and designs. Hard working. Excellent work quality.

I was lowkey excited to have found my new tailor after a multi-year drought. It's not easy to find…read morea spot in the area that does good work, and I was optimistic about this from the jump. Ultimately, I ended up leaving this place with a bad taste in my mouth. When I got sized up and measured for my old suit, a blazer, and a casual button-down, everything was great. The staff was friendly, and Sarah did a nice job talking me through everything. I'll be real, it was ultimately a lot more money than I thought it would be. This place has a good reputation and I needed it done, so I rolled with it. You pay up front and then come back on the date they tell you. I'll say, a courtesy call that it's ready would've been nice as this is the kind of thing that easily slips the mind. Went in to get it, and noticed the button-down was still crazy long. Like, too long to wear. We had just sized it up a few weeks prior, and again, I remember it all clearly having had a positive interaction. I remembered the specifics -- at one point I thought the suggested length would be way too short, but we ultimately settled on an inch or so hemmed up. So I mention this, and whoever was taking care of me (not the same, friendly person from my first visit) was acting as if they'll make it all right, but noted it would be a new job. I.e., I'd have to pay even MORE than the $335 I'd already paid for the suit, blazer, and shirt taken in. I was surprised and was like, OK, but then it didn't sit well... again, I remember already going through this. That's where they left it. The way it came off to me was a half-assed, "Oh we just want you to be happy, so feel free to leave it with us and we can do what we said we were going to but charge you more for what we originally promised." Customer service matters, and you never want to drop a bag of money and feel dissatisfied, but that's where I'm at. I'm giving the courtesy of three stars again because the first half was a positive experience, and they ultimately got the suit and jacket right and on time. I respect that, but am disappointed to be right where I started with my shirt. Budget's already spent on alterations for the next couple years, and in my opinion, hemming it an inch to fulfill the original order shouldn't be a hill they die on. On to the next, and if you go here, I hope you get better resolution and customer service than I did.

Only tried it once but they were polite and my shirt was ready on time with the collar done the way…read moreI like it.

I love Oxford Cleaners! The service is always the most…read morefriendly. I don't have weekly dry cleaning like I use to but when I do this is my place!!! Thank you!!!

We had a bunch of items to alter for my daughter, but they were patient and friendly. They took…read morethe time to talk with my daughter about the alterations to make sure she was happy with how it looked. We will definitely go back when we need alterations again !

Julia is prompt, efficient and helpful. You get a text once your item is done and everything I got…read morefrom her was finished before the quoted time.