COVID really made my wife and I know that we needed a larger home. So, we spoke with several…read morequalified and highly recommended agents. Chris Palamidessi's name had come up a few times with friends - who loved working with him. After speaking with all the agents, we knew that Chris was the perfect fit for us. He was very honest and open in his communications - something we truly value. Chris explained how he likes to handle the selling and buying process in an easy to understand way. He was there to give us advice and make sure we were fully comfortable with the process along the way. Texting and calling us in the evening and weekends - and maybe even more importantly, to give us status updates in real-time. With Chris's expert guidance we had a crazy amount of views on our home, including multiple offers - all over asking. When looking over the offers, Chris really broke them down in a way that was easy to understand. In the end, Chris was there to answer our questions and really help us understand each offer, so we could choose the best offer for our situation. Chris really listened to our needs for a new home and kept his ear to the ground. The day that we signed our offer for the home that we sold, Chris called us with an amazing opportunity for our future home. He learned of a home that was coming on the market and arranged for us to view the home. He was able to navigate the buying process and worked hard to help us have virtually no gap between our homes. His connections with lenders, inspectors, appraisers, title companies made it easy for us to complete all the necessities in a quick timeframe. He really did all the work, including explaining everything along the way. He even took the time to make sure that my wife was comfortable and not nervous during the process. We would highly recommend working with Chris and his team at Captial West Realty. Truly professionals, who care about their clients.

Pete Peterson at Capital West Realty has helped me with three real estate transactions in the past…read more4 years (two purchases and one sale). You want someone on your side, helping you find your dream home... even as you figure out what that might be. You want someone looking for that house for you, and finding it even if it isn't available in an obvious way. You want a friend who will tell you when you're about to bid too much. You want Pete and the Cap West team.

Thanks to Ms. Dana D, escrow assistant at Placer Title Company (PTC) on Freeport Blvd, I now hold…read moretitle of a sweet mediterranean style Villa on the Sacramento Delta. PTC is an independently owned business that has been in operation in Northern California for years.

Waited two weeks for a response to a request to open title and escrow. The assigned escrow officer…read moredidn't read anything sent to her and was less than candid when confronted about her lack of communication and response. She then emailed the parties that Placer Title couldn't open escrow because "the volume right now is preventing me to spend the additional time for this order." Beyond reflecting an attitude more than a stone's throw short of professionalism, the escrow officer's response is entertaining for a couple of reasons. First, actually reading documents is apparently "additional time" and going above and beyond for the escrow officer- she clearly had not read anything in the two weeks that the agents and I had been sending her information. Second, the escrow officer sent her email after we had decided to open escrow at another company (specifically based upon her conduct and attitude), the new escrow had been opened and sale documents exchanged. I have used other offices of PTC and have nothing but good things to say about their level of service. I would not recommend PTC's Fair Oaks office under any circumstance based upon my experience.

This is hands down the easiest and best process I have ever been through. Lindsey was amazing with…read moreeverything, she goes above and beyond. I have a very complicated finical situation with multiple businesses and they took care of it in no time. Best process hands down! If i ever move again we will be using you!! Thank you!!!

The JJ Mack Team made the home buying process surprisingly easy. The whole process took about a…read moremonth or maybe a bit more from the time I initially applied to closing (not including the leisurely time taken to browse homes). The team was adaptable and added a coborrower mid process. Shout out to Lindsay who was great in the process! They were very clear about next steps each time.

Michelle the escrow officer seems very uninterested and not very well versed in what she's doing…read more After asking multiple times and calling one of their other offices, finally got their branch manager to do a simple thing at closing and then when it comes to answering questions she can not seem to provide a direct answer and is very vague so I've had to ask the same thing over and over until she's able to give a satisfactory answer. This is my 7 or 8th time dealing with a title company for personal transactions and maybe 50-60th time when counting work related dealings so I'm somewhat aware of what they can do and how they do things. Probably the worst experience so far. I'd highly suggest going to one of their other offices or another company completely.

I have been using Michelle Meraz for almost two decades for my home purchases and refinances. She…read moreis the best in the business!! She is very hard working, very communicative, courteous, professional, very accommodating and made all my transactions a breeze. Michelle is the only person I trust with my real estate business!

Stewart's was the title company for my home purchase 8 years ago. When I talked to my bank at the…read morestart of last year about a HELOC they found out that Stewart Title had made an error on the papers. I have tried to contact Stewart Title for the past 9 months and they have never returned a call or email. They are very responsive when they are making money but don't give a damn when it comes to fixing a ness they created.

I purchased a house using Jennifer Tunison at Steward Title of Sacramento. To make a long story…read moreshort, my deed was not properly filed and I started receiving notices from the County Assessor stating that the deed was improperly filed and needs to be corrected and refiled. With the help of my mortgage company representative I started trying to get Stuart Title/Jennifer Tunison to communicate about the matter starting in early June. In mid-July they still have refused to respond to any of my calls, messages or e-mail communications. Terrible professional ethics to say the least.

It was through an email I received about a free first home time buyer webinar that I came to know…read moreabout Jason Mata. I did additional research on him and saw stellar reviews about him. In addition, they provided discounts for UC Davis Alumni that helped with some of the closing costs which sold me. Being a single parent any financial assistance would come along way. My decision to purchase a home came to me suddenly. I came in as first time home buyer with limited knowledge on the home buying process. I knew I wanted a home with a two or three bedroom house. I began my home buying process in June 2020. The pre-approval was seamless. I knew I my credit score was excellent but I worried about my debt to ratio. I graduated with $22k in student loan debt. In 2019 I made the mistake of taking out an auto loan under my name for my friend. I would regret making this decision because it complicated the home buying process. I entered into escrow twice. First home was two bedroom and one bathroom. It was suited for a single mother and a child. The location was perfect. I was within in short driving distance to retail stores and Arden Mall. I placed an offer on the home. We were given 21 days to close escrow. American Pacific Mortgage failed to meet the deadline. They had requested for two extensions and still was not able to fulfill their deadline. Ultimately, the seller decided to cancel the sell of the house. I was devastated. I attributed this to my debt to ratio. My home buying journey had to continue. After a few houses later I was fortunate to have found a home within my pre-approval range. I went with my agent Alex Villanueva to go see and loved it! It had everything I wanted in a home. I placed an offer in August 2020. We were given a 30 days to close escrow. The seller asking price was slightly higher than my pre-approved home loan. My agent spoke with Jason and asked if he would be able to increase my pre-approved home loan to meet the seller's terms. Jason made it happen I was beyond ecstatic. As mentioned previously, the auto loan was negatively affecting my home loan process. This was placing a stop with getting my home loan approved. Jason and his team asked for an extension and the seller complied. At times was it hard to get into contact with Jason but attributed to working on getting the home loan. It was through my agent Alex that I found out that Jason had pulled strings and made my dreams of owning a home a dream come true! We were past our closing escrow deadline at this point. At the end, the home loaned was approved! I was finally able to breath a sigh of relief. I knew the home buying process would become be stressful but it would be worth it at the end. I officially became a home owner on October 15, 2020. Thank you to Jason Mata and American Pacific Mortgage for delivering!

I just did a refi with Jason during unprecedented (daily) changes to the market (covid19). Those…read morenew changes added a substantial amount of new work and obstacles to the process, including additional costs, time, etc, however Jason handled it with total professionalism the entire time. Whenever I emailed him with a question (which was a lot), he always either responded to the email within minutes, or called me back right away. With a different mortgage company a few years ago, I often had issues with getting a response (especially to the "dumb questions"), however I didn't have that issue with Jason. His responses were always quick & clear, which was really helpful since it was my first refi. Thanks again for going above and beyond in securing the best rate possible during such a difficult, stressful time. I will be recommending Jason to others.

I've used West Coast Mortgage Group a couple of times in the past to refinance, and they've always…read moretaken great care of me. I have to say, using them for the loan on our new place has been clutch! Rob and his team are true experts and incredibly easy to work with. They're highly consultative throughout the entire process, always quick to answer my questions, clearly lay out all the options, and provide thoughtful guidance every step of the way. I always felt informed, which made a huge difference. I'd recommend West Coast Mortgage to any of my friends or family. Thanks again for such a smooth experience!

Loan Processing and Execution: Paul and his staff provided…read moreexceptional service. He was incredibly punctual and communicated every step of the process clearly. He always requested supporting documentation and promptly responded when he received it. With his guidance, the process was incredibly easy. I highly recommend this service.

Theresa, provides a great, reliable, competitively priced service. You won't find better.read more

Theresa is wonderful to work with for notary services. Her mobile notary service is convenient and…read moreaffordable. Theresa was professional and personable. Unlike some other notaries I've worked with, Theresa was more than happy go above and beyond. I totally recommend working with Theresa for your notary services!!!

Very efficient. Knows their stuff. Bought and sold several houses in Sacramento. This is our go…read moreto place. rlw