I had a very bad experience tonight at CVS on 1145 Kempton St. In New Bedford. I went in to do a…read moresimple exchange of color on an item I purchased a day ago. I was told they don't exchange, I would have to get a refund and repurchase the item. I said ok. I went and picked out the item, went to the register and a young lady rang up the item. I gave her the gift card she had just given me and said you have to pay 87 cents tax. I said I already paid the 87 cents when I purchased the one I am exchanging, I am not paying tax twice. Why didn't you refund the tax I had already paid? She said we don't refund the tax, I said I am not paying double tax. I said call the manager. The manager came up and was totally useless. I explained everything thing and she did nothing. I said just give me my item I was exchanging back. The manager said no I am not giving it back to you, she picked up my returned item that was behind her, I thought she was going to throw it at me, but she threw my item hard towards the door in the cashier area. This woman Felicia Pacheco (that she said is her name, and she is the manager) was extremely unprofessional and very aggressive with me a senior citizen. I was so afraid she was going to attack me so I called the police for assistance with this unprofessional, unruly manager. This woman does not belong working in the public, she is definitely not manager material. The police officer offered to pay the 87 cents tax for me, but I said no he doesn't or shouldn't have to do that. I made an even exchange and I already paid the tax on the item I returned. I left the store, but when I got out side it hit me that the gift card was used to purchase the exchange and would have a zero balance. I went back in the store to have this manager check the balance on the card and she started playing on her phone and didn't get the balance. I think she may have saw it had a zero balance and then called the police back saying she wanted me out of the store. The police come back and tell me to leave because the manager don't want me there. Sure enough I get home call the number on the back of the card and the card has a zero balance. So this manger has stolen my $13.99 dollars. I then called the New Bedford police back to make a report of larceny and they said you can go to CVS tomorrow and speak with the day manager who can hopefully solve this. I have never in my 68 1/2 years been treated so badly in a store as I was tonight. This is far from over, I will not stop pursuing this until I get my stolen money back...

I do understand that almost everywhere is finding it had to have a full staff ... BUT ... that…read moredoesn't excuse the fact that one of the last times I went there I literally was in line for 30 MINUTES ... literally just standing in line for 30 minutes. That's a little ridiculous. Plus, the line of cars for the drive-thru was all the way out on the side street. CRAZY! Someone has to do something. Also, more than once I've gotten a text saying that my prescription is ready for pick up, I go there and strangely they tell me it's not ready. I told them "I got a text saying it was ready for pick up" ... one of the workers told me "that's not always right." THEN WHY AM I GETTING A TEXT SAYING IT'S READY?!? I don't get it. So I've never done this but while in line I took a picture because it was that long and I couldn't believe what was happening, I just had to. You can't see everyone in line in front of me cause some people were standing directly in front of each other, but I counted them and there was like 8 people in front of me and there was at least 5 people behind me. I couldn't believe what was happening. They need to do something! Seriously.

For a major company claiming to be on top of things for infection control and the corona virus,…read moreeven with a hotline number for the same...... they arent doing their part at all ! Dont see them disinfecting the pen they have you sign off your meds with. Also they are still giving the same clipboard to drive pick up customers, without disinfecting it or the pen in between cars.

The Pharmacy staff is phenomenal. They will go the extra mile to make sure they did everything…read morepossible to have you walk out the door a satisfied customer. The front staff is great and informative as well!

I saved $35.00 on two prescriptions at Walmart Pharmacy doing a cash transaction. They were cheaper…read moreat Walmart than Walgreens where I had my insurance. The service was fast and pharmacist and tech were efficient and explained all the details of my prescriptions. Definitely would come to this Dartmouth,MA location again!

If I could give zero stars, I would. Worst service, rude, incompetent, and it doesn't seem like…read moreanybody really gives a shit. Nearly every time I come to pick up a prescription, I hear the pharmacy talking trash about the last customer. One time, I asked how to take a prescription that was prescribed to me. And the girl laughed in my face as if I was stupid and should have already knew. Or when I had to get a specific prescription for something that was already kind of embarrassing, It really seemed like she tried to let everybody in that building know with how loud and disgusted she was acting. Don't expect any of your personal prescriptions to be kept private, Because these people are laughing at you after you leave. Don't ever expect a prescription ready on time and don't rely on the text/call from the automated system. That place is run like they're in clicks in high school. In the year or so that I've had this pharmacy, Every single time going there has been an issue.

If u go to this store u better have a good hour to spare cuz it just keeps getting worse and worse…read moreI was just in there waited 15 minutes at the pharmacy which isn't bad for this store but then I grabbed my stuff & went to cash out up front where I waited 32 minutes b4 giving up & going to self checkout which omg their self check out is horrible & then I'm leaving and alarm goes off I waited another 10 minutes no 1 came over & I no I didn't steal so I left ridiculous

I've been at this pharmacy for 8 years and didn't love it at first. Then a pharmacist named Amy got…read moretransferred there and all I have to say is thank god! She is great. If you are looking to transfer ask for her she is an angel helps me with my husband's meds.

My main complaints about the fairhaven stop n shop are what most others have complained about. 1)…read morefrozen foods mainly the ice cream all frost bitten with thick ice all over it. 2) they barely have any employees walking around when you need help 3) the prices should be lowered that's why so many started going to ghetto market basket and last but not least the biggest annoyance of all is the man/woman (I think it's a women with facial hair like a guy) who watches the self checkout. She is very rude and has an attitude problem. She hovers over customers when they are checking out. Clearly doesn't know what personal space means. She treats people like they are all thrives trying to not pay. On 2 instances I was walking to a check out and she stops me and says "you have to pay for that" um no Sh*T Sherlock I'm 2 feet away from a register walking towards it. Was I walking towards the exit? Um No so back off. So many people complain about this employee and stop n shop clearly ignores in stores and review complaints because that person still works there. It gets to the point where I stand in a line even when there are available self checkouts just to avoid her pissing me off. No one should leave a grocery store in a bad mood and she needs to NEVER touch a customer or there groceries without being asked.

This CVS and CVS as a business are the absolute worst…read more It's understaffed here so there's always a line at the pharmacy. Doesn't matter when you come. It's dirty. They do everything in their power to inconvenience you -- first they took away the ability to speak with the pharmacist on the phone about a year ago. Just recently they added this self scan at the pharmacist, so you get to stand there awkwardly as you put in your info when you used to be able to just tell them. Why even have people working there at all? How hard would it be to add some automation. How is there not a way for people to take lunch shifts instead of the whole thing shutting down in the middle of the day. I hope CVS goes out of business, I hope the employees find a better employer. All the cost saving measures CVS has put in to pad the shareholders bottom dollar at the expense of people's health -- they should be ashamed.

I have had an issue every time I use this location. Not to mention, every person I speak to is rude…read moreand dismissive. They rush you off the phone while you're still speaking. Find another location and save yourself the headache.

I went to return a horribly tasting chocolate bar and the clerk told me he could not refund my…read moremoney nearly 20 dollars. I'm a trained chef and chocolate connoisseur and this lame man is telling me I cannot return my terrible bar I hardly had eaten. Also, adding why do you close for an hour in the middle of the day for the pharmacy, can't you take shifts for lunch? Very inconvenient. Not friendly service at pharmacy and out front!

I went here today actually yesterday because it is midnight now. I walk in and it smells like Poop…read more Feces. I saw pieces and piles of poop. There was poop all over the ground. Some piles but mostly puddles. I felt bad for the worker because he was stocking the shelf near one of the poop puddles, I'm not kidding. This is a biohazard. I will probably call the Health Department about this. Maybe a sick person couldn't control their bowels and pooped everywhere. This is a pharmacy. Close this place down and clean the poop.

I am so grateful for CVS Westport. they are kind, helpful and nonjudgmental regardless the…read moreprescription. I appreciate the staff and the time they give each and every patient to answer questions if needed. 10/10 recommend!

Girl at register was very rude. Did not Thank me I Thanked her she did not say you are welcome. Did…read morenot take my rewards off I had to ask her. it was like I was asking her for an arm. she said what do you want off? I said all of them. She had such an attitude, she really showed not be working with the public. Last time I go to the CV S