We walked out. Totally ignored and really poorly set up. Hard to find things. E waited for a few…read moreminutes to get up to the counter and the person begging the counter paid no attention to us and really seemed rude. Too bad

The pharmacy manager (Mike), if that's his real name, was extremely rude, and combative when I made…read morea couple of comments out of my frustration with CVS. I asked him his name because I wanted to make sure I had it when I report him to the State Board of Pharmacy and to CVS corporate. As a response he took the insulin away from me that was for my son, who had run out of supply today. He said he wasn't CVS and didn't have to give me the insulin and forced me to apologize. I will never patronize the CityWayCVS again and if I can help it, any CVS which is hard due to their monopoly on the market. Completely uncalled for and unprofessional.

Giving 3 stars because they were once exceptional. At this point, one star is more than they…read moredeserve. You simply can't rely on them. They called twice today (within 10 minutes of each other) with a different story each time. We have been trying unsuccessfully to get a script which the doctor says she sent 2 weeks ago. Walgreen's first said it wasn't received and has several times blamed her office. I trust her far more than Walgreens.

TL/DR The incompetence of this place is unreal. They blatantly lie and don't even try to give…read moredecent service. Don't use them for anything. First bad experience they didn't have enough of a medication to fill my whole order and gave me 10 pills with the assurance that I would get a call when the rest was available. Over a week later I called them and they told me that the script had been filled but then thrown out as it wasn't picked up. I reminded them that they said they would call me and the pharmacist told me they don't call customers. That exact moment another person working there was on a headset and said into it " hello Mr _______. This is Walgreens calling you to let you know your prescription is ready" Like...right in front of me while the other guy is saying they don't call people. Then...another script, i called numerous times and they said there was something about the insurance and they would look into it and call me back. 2 days later I again called THEM and they lied to me saying someone called and left a message saying the insurance required mail order and they can't/won't help me further. No calls and no messages no voicemails came to my phone from them so that wasn't true. So...I called my insurance. They said they don't require mail order and told me they would look into local preferred pharmacies they use and guess who they came up with first!? This very walgreens. When i told them that walgreens told me you told them they can't fill this script the agent said there is no way that is true as thier clients use that pharmacy often and there was nothing about mine that would make anyone tell them it had to be mail ordered. So they lied about calling and lied about why they wouldn't fill the script. So they lied numerous times to me, refuse to be helpful and have lost my business and anyone else I can tell about it. These are important mental health drugs that i need and have now gone 2 weeks without because of them givung me the runaround and lying. They shouldn't be allowed to be in business.

i have lupus and mdd. went to get my meds. they decided to just not be open that day. spent the…read morenext day in utmost pain and my lexapro needed filled. not the first time either. don't go here

I purposely downloaded this app to rate this store so I could talk about the pharmacy. This place…read moreis usually super busy, I have never waited less than a couple people in front of me, but the pharmacists and techs could not be more patient or helpful. Typically at less one person in front of me is in a rush or has an issue with something or frankly an attitude with the techs. Every time I have come, they have acted with patience and kindness and took all the time needed to make sure people understand the issues they may be having or the delay in their medications. And they always apologize to me if there has been a delay in my wait yime. Could not have better things to say about this location!

First and last time going to cvs on meridian, those girls at the pharmacy are not professional at…read moreall, you get there, they don't greet, and let's not talk about commutation and attitude . .0/5. Ridiculous.

Pharmacists are always helpful at location, but it is literally impossible to call the store. The…read morecvs app that is pushed, constantly is missing my prescriptions, does not actually send through my refills I need, and is constantly out of stock of every single prescription I need. I'm diabetic and I get forced to wait sometimes weeks at a time for items that I cannot go without and it is like pulling teeth to try to get literally any of these issues addressed or even attempt to find the items at near by CVS's. This is one of the worst ran companies imaginable.

The pharmacy manager, Taylor Nelson, was extremely rude and lying to me saying that CVS doesn't…read moretake discount cards like GoodRx (even though CVS does take them) and she wouldn't let me pay out of pocket for my doctor prescribed medication. Then she hung up the phone on me. I lost my insurance when my job let me go a few months ago so I've been paying out of pocket for the last 2 months. It doesn't make sense for them to say that I cannot all of a sudden. Earlier in the day CVS said they would have my medication ready by 6 pm so I was waiting for it. I didn't call until after 5 pm to check up on it which is when this discussion happened. If someone had told me earlier, I would have been able to get my doctor to transfer in time to pick it up today. This pharmacy is so disorganized which is frustrating when it involves medications that people need.

This store needs retrained on customer service expectations. There cosmetic aisles are all locked…read moreup. They announced twice that assistants was needed in those sections and all employees were on there phone.

I used East Side Prescription Shop for the first time today. I remember passing by it probably…read morethousands of times as a kid. My parents might have used it back then, but I don't remember. A prescription I needed urgently was called into another pharmacy this morning. Rather than ride there to pay and pick it up, I gave East Side Prescription Shop a call to see what could be arranged. The phone was answered right away by an actual person. The pharmacy tech was a nice man who entered my information into his computer, called the other pharmacy, and called me back in less than an hour. They had transferred my prescription and filled it. They even took my payment over the phone. This was something the other pharmacy was not willing to do. The tech told me that his delivery man was standing right there and that my medicine would be on the way shortly. I don't remember exactly how long it took to arrive, but it was here within 20-30 minutes from what I recall. Delivery was free and executed by a happy smiling man. It was nice to deal with kind people as sick as I feel. I didn't feel like another number in a long queue like I do at the currently available chain pharmacies. I have yet to see the inside, and I'm not sure if they have a drive-thru. The downside is that they are not open on Sunday and close by 2 PM on Saturday. So, this shop won't fit needs in the middle of the night or most of the weekend. But, I would certainly use this shop again because of the quick and kind service along with the delivery they offer. I'm not sure what the delivery area is, but what a relief to have that option where I am! They made me feel like I went back in time to when customers and patients mattered and when businesses were smaller and more comfortable.

From the owner: Your local Good Neighbor Pharmacy (GNP) is your one-stop shop for prescritions, health information,…read moreand friendly service with a smile. Our warm hometown service comes with great prices, too!

Went to Hook's during the State Fair and got to Chocolate Caramel Coffee float and loved it! It was…read moreperfectly sweet and had a great sweets to coffee ratio. The inside was old and historical. It was very cool and worth the trip.

The town I grew up in actually had a Hook's Pharmacy that we used to go to all the time. It's…read morereally neat to see that the Hook's Historic Drug Store is open during the fair. It's air conditioned which is a major plus and it feels so good! It opened in 1966 and as of August 2021 they've had 3 million visitors come through the doors! The inside is floor to ceiling with natural wood and takes you back in time. They have a lot of information about drugs they used backs then and it's a great way to learn and cool off at the same time. They just announced that this year for the 2022 Taste of the State Fair they will be offering a iced mocha coffee float! Sounds good! I always get one of those long licorice ropes and one of the great ice cream floats anytime I've been there. They sell New York egg creams which doesn't have eggs in them at all. It's soda water, ice cream and syrup. Basically if you're wanting some deliciousness and something cold pick one of the many floats they offer.

In and out at the pharmacy. Store was busy, christmas shoppers, but line moved quick.read more

Can't even speak to a person, you have to use the automated system, except the automated system is…read morestupid and can't do 90% of what you need. So you tell the automated system you want to talk to the pharmacy, and then IT says, "Please leave a voicemail with your name and number and we'll call you back within an hour." No option to go on hold, no option to explain to the machine that you need to see if they have a medication in stock, just "Leave a voicemail!" I don't want to leave a voicemail, I want to talk to a person, I'm on hold to talk to a person, I don't want you to call me back in 45 minutes while I'm making lunch. If you can't handle your call volume, hire more people or install more phones, or prepare to keep losing patients, because you just lost me.