My mother-in-law and father-in-law used this pharmacy when taking care of my sister-in-law who had…read morea stroke in order to pick up some very specialized items. The staff here took great care in helping them pick the right items for their situation and took the extra step to be supportive of them during a very difficult time. You will not get this level of service at any of the major chain pharmacies. Our whole family is very grateful to Eagle Highland Pharmacy.

I am writing this review for them not as a local pharmacy, but as my online supplier of ostomy…read moreproducts through Medicare. There are a few large online businesses that provide this service, but when I checked I could not believe how much they were charging Medicare for them. Maybe with an add-on plan customers don't pay anything and don't care, but I don't qualify yet for an add-on so I pay up front and get reimbursed 80%. Besides, I am a taxpayer and I don't like the waste for their maximum profit. Anyway, Eagle Highland Pharmacy, known to me online as Ostomy Care Supply, was very helpful getting me set up, letting me know what they needed to process the claim and what that process was. I try not to cut it close, but the shipments do come fairly quickly so that wouldn't be a problem, and the claims have gone through fine. If I lived close, I would try them out as my local pharmacy.

Prior to my eye Dr. prescribing a medication through Willowbrook Pharmacy, I had not heard of the…read morebusiness. I have had many good experiences with Willowbrook. They filled the prescription quickly, delivered it to my door and did so in a timely fashion. When it was time to refill, my insurance allowed a different price. Of course, it was higher. Willowbrook called and discussed with me the best way to dispense the medication so that I could work the cost into my budget. My most recent interaction with Willowbrook was this week. I ran out of medication. I thought I had another month, I did not. Symantha spoke with me about the current cost of the medication. She explained that a number of medications have gone up in cost and she would help me find the best way to dispense the medication. I have mail-in service through my insurance and usually find it the most reasonable. Symantha understood and said she would work with my insurance company and see if they could match my insurance price. If not, she understood and went through all the types of medications available, generic or not. She also explained how the generic was usually prescribed. After talking with her, I decided that I did not want the generic and went on to call the physician for a new prescription. I got a text this morning to call Willowbrook. Sumantha had text and asked for a call back, she was still working on the prescription, wondering if I needed any help with obtaining the prescription and quoted me the current price. It was higher than my mail-in price and she was willing to work with me, but the difference was sizeable. I have trained customer service representatives in the past. Believe me, Symantha is the most caring, informative and responsive representative I have dealt with recently. She went out of her way to explain various things, called back on her own with willingness to help. She has a pleasant voice and a caring personality. Even though I could not use Willowbrook this time, she understood and explained if I had any questions about any future prescriptions to feel free to call. They could be of help.

This pharmacy has issues with certain types of discount programs…read more My company auto-enrolled me into CVS Caremark. Willowbrook could not process prescriptions after this was added to my plan. Aetna and CVS turned this off without an issue... all seemed odd to me ... especially this pharmacies response that it was an issue with insurance and not their ability to work with this program. Willowbrook still couldn't resolve issue after I turned this option off and asked I pay for refill over phone instead of through app because my son was "too close to line" on Ipledge, "so she doesn't get pregnant." Said the woman on the phone. I'm not a doctor but I am pretty sure what they meant was they couldn't figure something out and this was better than "Sorry we don't know how to do that."... in their opinion. Up until this point I was okay with frequent calls about filling because they were nice and I could always use secure payment through app. Hopefully they will continue to improve and compete with other pharmacies. I would strongly suggest just being honest with customers. It goes a long way. Don't put failures of company on the customer.

Staff is friendly & efficient. They are always very helpful and willing to answer my questions…read more Also we get our vaccinations here. And they will sit with you and go over your medications to check for interactions, and make sure that you are taking them at the correct times.

They are so friendly and I am able to speak with a pharmacist if needed. Wonderful service and…read moregreat customer support.

Everyone at Pure Pharmacy is always so nice patient and kind and willing to explain things to me! I…read moreknow they have an online portal to check on your prescriptions but I prefer to call and they are never annoyed!

All of the staff is amazing. Its always a pleasure to speak…read morewith the technicians and pharmacists. I look forward to calling in just because I know the conversation will be bright and joyful. I wouldn't order from anywhere else.

Friendly staff competent employees knowledgeable and courteous! Safe environment and chosen…read morehealthcare team

They were fast at getting me an appointment. I came here for a Pap smear and left knowing I was…read morepregnant which was such a shock. Mallory was very knowledgeable and helped me with further appointments and also they have a pharmacy there. The pink hair girl was also very nice to me and helped me get my Pap smear ready and helped me to the bathroom. These doctors are very nice and very good at giving blood work. Will be coming back.

Highly recommended. I had a prescription I needed to be filled quickly for a cat. I called, talked…read moreto a person who said they'd do what they can to expedite things - and the prescription was ready for pickup in less than two hours! For comparison, I had to use an online pharmacy last month - they charged me $10 for shipping and it took two weeks to receive the same medication. Go with this small, courteous, family owned business!

Over three weeks to get prescriptions. Every time I call I get inaccurate or ignorant assistance…read more They don't apologize for their delay. They just give excuses. Never going to them again.

I've used this pharmacy in Sheridan off and on for quite awhile now....they are so attentive to…read moreany questions anytime you need them...I will be a customer for the foreseeable future and recommend them to anyone........Btw their delivery service is excellent ....

Great service! They go above and beyond for customer service. I was a customer for years at CVS…read morebut can't handle the rudeness of their employees in the pharmacy. They look right at you and don't even acknowledge you or even mention they will be with you in a moment. Thank God for Ella Pharmacy!!!!

Apotheco Pharmacy in Carmel specializes in dermatology prescriptions and usually has the best…read morepricing for what tend to be expensive medications. Discounts for items that might otherwise be unaffordable. I am so grateful for that! My first experience was 10/10. I received a text the same day my doctor sent in the RX in notifying me it was available for pickup almost immediately. It's nice that they send you a link to checkout and give you the option to pay in advance even as a guest. You don't necessarily have to create an account like you do at Kroger pharmacy. The Kroger app is quite frustrating at times. Unfortunately my most recent trip there was not a 10/10. I was told the medication would be ready the day I called but when I showed up a few hours later they informed me they were out of stock. Two days later this is still the case. They DO have a delivery service so in the future if it's not urgent, I may opt for that instead. The staff is friendly and it's always nice to support smaller businesses. Bonus that there are probably less coughing and sneezing people at Apotheco than CVS or Walgreens.