Love the service from the attentive staff. I found the ultimate tour to Japan for 10 day…read more Everything was excellent and interesting tours. You must reach out to So Fine travel. I like them so much I became a brand Ambassador. George Sahm

We used So Fine Travel for a company retreat last week. Thirteen of us were traveling to Miami…read morefrom different cities within the US. We worked with Christine who is fantastic. She seemlessley handled our hotel accomodations, flights, meeting space plus catering and handled group restaurant reservations as well. She is a true professional, very knowledable and knows the travel business extremely well. Everything was handled perfectly with the hotel, the airlines and the restaurants. Our trip was outstanding because of Christine and So Fine Travel. I would highly recommend this company for business and/or personal travel!

Our travel consultant was amazing, she helped organise our vacation and answered all of our…read morequestions. And every time I have booked with them I have always had a great experience! Having said that, I would definitely recommend them!

I go to Anna and Gregory all the time for tickets. They really help me out in getting the cheapest…read moreairfare and know a lot of the rules with the airlines.

I had the immense privilege of working with Esther to plan my dream vacation to Thailand alongside…read moremy sister. Not only was Esther one of the most personable, understanding and patient people I've worked with, but her knowledge knows no bounds! Any/all questions will always be answered--no matter how silly they may seem--and Esther's attention to detail is astounding. There was even a situation halfway through our trip where we needed to pivot and leave one location earlier than expected and Esther was there for us, solving our problem almost immediately. She's a true lifesaver. I cannot thank her enough for helping make this trip come to fruition and crafting it to be a once in a lifetime experience! For all your leisure travel needs, CIRE is the ONLY way to go!

I absolutely loved working with Melissa and Eric with Cire Travel! Our family of 16 wanted to…read moretravel to Boston and then "somewhere in Maine" and their recommendation of Kennebunkport for our Maine portion was fantastic! Very easy to work with and very communicative. Loved their recommendations and appreciated them letting me know which items to take off our list :). Make sure you ask them about the "The Black Book Kennebunkport" for all the hidden gems! Everything was thought of and planned without a hitch, even when we had flight delays or change of schedule. Thanks again for a busy but easy breezy family vacation!!!!

Hermes Travel is one of the best Travel Agencies. Anastasia and Joanna are ready to help you with…read moreall your travel plans best customer service.

Nancy and the entire Hermes Travel team are simply fantastic! We have booked four trips with them…read moreand will never book without them again. They are true professionals, and their inside knowledge of cities, airports, and hotels if far beyond what I could ever get online or from friends. They have put together itineraries with lots of notice and as well as last minute and I am always amazed at how Nancy comes through with great deals and recommendations. I recommend them wholeheartedly -- they are simply the best!

They come through and stay in touch during the entire process. Rachel was completely on the case!read more

Came back for another visa photo requirement, and another A star experience as usual!…read more First, I called the services before coming, because it was a bit late during the day that is almost their closing time. Understanding the situation, they kindly offered to wait me for a bit past their closing hours. Second, the staff there were super friendly, there was a new employee, a lady working on her masters in nutrition, she was beyond kind and helpful. She made sure my photo came exactly as what the visa required, and she was very easy to talk to. I highly recommend this place, once again!

Great quick, friendly professional service! Centrally located in the heart of the Ditmars/Astoria…read morescene.

Excellent outfit. Made my second honeymoon to Greece and part of Turkey a rousing success. Made…read moremine and my wife's life easy by prebooking everything and putting us in quality hotels as well as an excellent Mediterranean cruise with Louis Cruises. Wonderful experience, highly recommended

We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

Very disappointing experience…read more My family arrived at the Worcester, MA bus stop at 7:35 PM for a scheduled departure. We waited continuously until 8:10 PM, and the bus never arrived. When we contacted customer service, we were told the bus had already left at 7:47 PM, which is simply not consistent with what we experienced. Instead of investigating the situation or showing any empathy, customer service insisted the bus had departed and refused to offer a refund or any meaningful resolution. It's extremely frustrating to be told we missed a bus that never appeared while we were waiting at the designated pickup location. Reliable service and responsive customer support are essential for travelers. Based on this experience, I cannot recommend this service and hope the company improves both its bus tracking and customer service processes.