Great experience! Will use again. They were quick to respond and able to fit me in that day.read more

From the owner: TechToucan Solutions is proud to provide top-quality IT services for home and business clients. Our…read moreservices include software setup, computer repair, data recovery, TV setup, internet troubleshoots, Apple and Android phone repair, and much more. We do it all! In addition we also provide complimentary IT consultation services, as we believe in delivering value to our clients and ensuring they receive the best possible return on their investment.

canceled my service 10/2025 thought that was the end paid the bill in full at t mobile. On 4/2026…read moreim in collections for not being specific enough in the cancelation of my account they kept billing me for a watch and a tablet i returned the modem for internet and said cancel my account which they said they had done i only have 1 account number with them they are refusing to credit back the charges for 10/25 till 4/26 even though they know the account and items on the account were never used in the time frame because everything i had on the account is with another carrier as of 10/25 im in COLLECTIONS contacted the resolution team they did not care was the feeling i got was a customer for over 20 yrs started with nextel who became sprint who became t mobile please consider not signing up with t mobile if you can help it Thanks for letting me vent

Worst experience ever the gentleman named John who works there has tried to help me twice an both…read moretimes got nothing accomplished he even went as far as having me sit on hold with tlife t mobile support for 45 mins when they clearly said an hour wait did nothing for me an when it hit 8 pm he kicked me out with out doing anything for me that I asked for I thought the customer was always right but iguess not there cause each time I asked for a phone he didn't give me one an had me go they were closing but I work every day so I don't have time to go during the day u think he would have at least got me the phone I asked for twice I guess I'm going for a third time see if I get Taken care or if this place is as bad as I think it is

My experience here had some positives as well as negatives. Comcast tech support suggested that I…read moretrade in my modem/router for one that would allow me to access the faster bandwidth that I already have. I arrived a little after they opened at 9 am. There was already a line with four people in it and I went to the end of the line. I drove through the rain to get there and the skies were threatening to open up. With no rain gear, I waited an hour to go inside. Many people behind me came and left. People were cursing Comcast over the wait. After I was escorted into the building, the associate who helped me was very nice. With in ten minutes he gave me the equipment I needed and sent me on my way. He also told me that if I ever need to just return equipment, I could take it to the UPS Store and they will pack and ship it for free (no charge to me). That was very helpful since I had one more piece of equipment to return. I got home, followed the instructions, and had everything working within 20 minutes. They have automated the installation so anyone can do it. I was pleased with that even though I do know networking. I have mixed feelings over this experience.

poor to non existent customer service. You will not get truthful answer from them only a run aroundread more

Don is professional, competent and that rare business person who delivers what he promises, shows…read moreup on time, complete the job with excellence, and charges a reasonable fee. I needed my home office set up to do business in one day, including wireless, TV access, land line, and two computers, and he got everything up, running and trouble free so I could launch right into work the day after the big move. Amazing. You won't be disappointed if you work with him.

We have been working with CBC Technologies for the past year. Don has always made our emergencies…read morea priority. He is prompt, respectful, and polite. Viruses are no match for Don's abilities. He has made us very comfortable and our computer emergencies are no longer a worry. CBC Technologies is a pleasure to do business with and comes highly recommended from Servpro of Salem/Peabody/Marblehead.