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    3 years ago

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    ChuckTown Homes Real Estate

    ChuckTown Homes Real Estate

    (5 reviews)

    West Ashley

    Extremely rude. This business treated us very unprofessionally and talked down to me and my wife. I…read moredo not mind being spoken to disrespectfully, I have thick skin, but never disrespect a man's wife.

    I wish I could give more than five stars for this team because we had an amazing experience. We…read moremoved quickly with looking at a new home and with needing to sell our current house. We used ChuckTown Homes to do both! We met with our buyer's agent, Andrea, to discuss all of our wants/needs in regards to a new house. She promptly got us set up on a portal to begin mapping out where we wanted to be and for houses to be tagged for us within our budget. She was prompt in getting back to us with any questions and with setting up viewings. When it came to negotiations with the sellers of the home we wanted, so was very proactive! Our buyer's agent, Matt, was just as great! We set up an appointment for him to view our house to discuss what we think we can sell for (as well as why, including other homes in the area that were comparable). He advised us on how to have the home set up for photos and how to have things done for showings. He was able to help us navigate toward good offers and ones that seemed like they wouldn't be a good fit. He was prompt in getting back to us via text, email or even by phone when needed. We really appreciate all of the hard work they put into making the transition of selling and buying our homes easier on our family. We would highly recommend them for your buying or selling needs.

    American Homes 4 Rent - Broken AC for over 2 weeks

    American Homes 4 Rent

    (89 reviews)

    Beware of American Homes 4 Rent. Our move-out experience has been frustrating and unfair, and we…read moreare still battling them over our security deposit because of charges we believe are false and unsupported. Their maintenance inspector reported items as missing that were clearly shown in our photos, and he also tried to take credit for work we completed ourselves, including spackling repairs we documented. We strongly recommend never relying on phone calls alone with this company. Keep everything in writing and maintain a paper trail for every conversation, request, and dispute. If you do not have it documented, it may be denied or ignored later. We have photo evidence that contradicts several of their claims, yet the dispute is still ongoing. The process has felt dishonest and one-sided from the start. If anyone else has experienced similar issues with American Homes 4 Rent, please contact me.

    Where to get started on this sh*t show! HVAC went out in the hottest time of the summer with temps…read moreinside reaching over 90 degrees. Reach out to get it fixed and wait three days to find out the contractor they scheduled had no availability and had to do that myself, Amber or no one from AMH knew this apparently. So after getting to the bottom of that, finally get another technician out that Friday. He needs to order a coil which AMH wouldn't approve and I kept getting the run around about that until Tuesday when they "Want to get other bids" so we have to wait until the next Friday for another contractor to come out and say we just need a frion recharge. Now we are getting the run around and the contractor can't get approval. Can I sue?

    Daniel Ravenel - Our Property Management Team!

    Daniel Ravenel

    (18 reviews)

    West Ashley

    From a landlords side I have to agree with the claims that these people are unscrupulous…read more A Ravenal agent leased my meticulously furnished home to a couple that they obviously did not even do a background check for. Then gave them the keys without even meeting them in person even to check them in at the property. The irresponsible tenants decided to take all the furnishings, art and accessories and carelessly dump them into one room, damaging drywall and all items in the process. Then they rigged the satellite to get a free signal and broke the washing machine. We were in the guest house when the tenants decided to move out within the first few days because their dogs did not like my sweet golden retriever. We did not see all the damages until they were gone. The Ravenal's made the determination that THEY could go to court if charges were pressed by the tenants so fully reimbursed them for the deposit! Avoid this company at all cost.

    With the time to search for apartments in Charleston nearing, I have to warn young adults and…read morestudents to stay far away from this (as previously mentioned in another review) joke of a property management company. If you are lucky enough to have a staff member pick up the phone, they are rude and are constantly blaming the issue on the person "above" them- and that person always happens to be on a business trip and is impossible to reach. I knew it was going to be a long year when I went to go pick up my street parking pass at the DMV. After getting to the DMV, I found out that the property I was in, was just outside of the street parking zone. I had confirmed with the property manager over three times that this unit had street parking- a huge factor for me. When I brought it to his attention, asking what my other options were, he responded with, "I might have said you would be able to get a parking pass, but honestly you don't have that in writing. So what can you do?" The property that I lived in, was above a family owned shop- the shop owner owned the entire building. The owner obviously cared far more about the property than Daniel Ravenel, and had fixed every problem I had before getting a response, if any, from Daniel Ravenel. Right before my lease was up, my roommates and I cleaned the place spotless. We have all lived in Charleston for 4+ years and are well aware of the move out expectations. We are also well aware of sleazy property management companies such as this one and decided to take a video moments before we left the property for the last time- documenting the condition of the entire property before leaving. We were shocked when each of us were only given a small portion of our security deposits back. After calling and e-mailing for weeks, I finally heard back from Daniel Ravenel. They charged us to repaint the entirety of the apartment. When I asked for an invoice of the painting services, I noticed they charged us for paint colors that were not even in the house. I was ensured that was a mistake and they would refund me- that's when they stopped fully responding. We were also charged an absurd cleaning fee. They argued that we left the place a wreck- claiming we left furniture that didn't belong to the property owner, left bags of trash, appliances, etc. They sent me photos old photos of the property as "proof"- they didn't think to remove the two year old time stamp from the photos. I pointed out to them that they were using old photos and I have *recent* video footage of the property right before I walked out. I then received an e-mail from Daniel Ravenel's attorney and was told I would have to go to court if I wanted to get the rest of my deposit back. I had recently taken a position outside of the state and didn't want to go through the hassle or costs, just for a few hundred dollars. Daniel Ravenel is completely aware that as young adults, we won't take it as far (or don't have the means to) as going to court over a few hundred dollars. It truly is a shame that this team takes advantage of that and is continuing to rip off and deceit its tenants. Please do your research and find another property management team! Avoid at all costs!

    Phd Properties - propertymgmt - Updated June 2026

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