She seemed to do a good job on the clients that were before me. That's why I gave her two stars…read moreinstead of one. The problem is when I arrived at 10:25 for my 10:30 appointment, I was FOURTH in line. She explained that she was behind, and I understand that can happen some times, but I ended up leaving at 11:20 as I refused to wait for an hour. Give her a shot. Maybe she'll have a good scheduling day for your appointment.

I had originally scheduled an appointment for a wash and set, a cut, and possibly some color. But…read moreafter reading the consistent reviews about overbooking, pricing issues, tardiness, and rudeness--especially from the owner--I decided to cancel. I also saw multiple comments about clients losing their curl pattern after a wash and set, which is a red flag. I'm Puerto Rican, from New York, and I've been to plenty of Dominican salons. I know things can get a little hectic, but if you're overcharging and not offering an authentic experience, then no--I'm not going to risk it. Being kind, professional, and punctual matters. Clients do read reviews, and that feedback affects business. Just because it's your salon doesn't mean clients should settle for less. You're offering a service that many others provide. We are the ones paying you the money FOR THE SERVICE. Money that you may need and at the very least want.

I had a wonderful experience at statements with Christine as my stylist!…read more I was pleased at arrival that the salon is beautiful and upscale, and reservations and check in and out was easy. Christine greeted me and gave a thorough explanation of her ideas based on the pictures I showed her, which I really appreciated. She was enthusiastic and technical which really helped build trust on my first appointment. We opted for a balayage and cut and I couldn't be happier with the result. I will definitely be back!

I'm a 50 year old man, grew my hair out for a year, have never seen a hair stylist in my life. I…read morescheduled an appointment with a Tier 6 hair stylist (Ester who I don't know) and my appointment was today, Friday 26 June 2026, I show up 20 minutes early and the receptionist says Vinny will be right with you. I said I thought my appointment was with Ester? She said she was not available. I asked what tier stylist Vinny was. She said tier 3. I said my appointment was with a tier 6 stylist and asked if one was available. She said no would you like to reschedule (after I had already scheduled and drove up there). I decided to just move forward with Vinny and then got a lousy haircut by someone no interpersonal skills and no interest or talent in styling hair. After a year of growing my hair out and the very first experience in a hair salon, I honestly wish I never went there. The service sucked, the stylist sucked, the whole vibe sucked meaning a bunch of nonprofessional teenagers that have zero customer service skills. So no, I would never recommend this salon (if you can even call it that).

TERRIBLE CUSTOMER SERVICE!!! If I could give a 0 I work. Toya was extremely rude to me and was…read morespeaking to me as if I was a child. My appointment was at 10am, I respectfully told her I would leave after 20 minutes because she was not there. Then she proceeded to say I had a bad vibe about myself and she was happy I wasn't her client.

I called ahead to make an appointment about an hour before I planned to show up. I think walk-ins…read moreare also just fine though. $25 for a perfect haircut with layers! The shampooing was even included in the price! Amazing and a great deal. Ruth did an awesome cut and I am very satisfied with my haircut. I definitely recommend this place if you happen to be in the area and in the mood for a haircut.

Orlando did an amazing job on my hair. My hair was a wreck from my last stylist and it actually…read moremade me sad and it took me months for my hair to grow back and recover. Orlando made my color and hair beautiful again. Yes we do have a ways to go to get it back to what it was a bit ago. I do trust Orlando in doing so. He is very honest and helpful.

Nightmare.. I am…read moreextremely disappointed with my experience at this salon. I showed the stylist exactly what color I wanted, and they confidently said they could achieve it, but the final result looked completely different from what was promised. Not only did my hair turn out nothing like the reference photo, but the color is barely visible and looks uneven and dull. What makes this even worse is the lack of honesty and professionalism. At no point was I told that the result might be different or that my hair could not achieve the color I requested. Instead, I paid a very high price expecting professional results and left feeling frustrated, disappointed, and honestly upset. I also wasted hours of my time for something I never asked for. A professional salon should communicate clearly, manage expectations, and stand behind their work. Unfortunately, this place did none of that. I would not recommend this salon to anyone looking for reliable color services.

April is great! She always gives me the perfect haircut and check out the awesome job she did on my…read moredaughter's hair!

Service, timely, the stylists were amazing and accommodated us as walk in's and the hair looks…read moreamazing!

I've been going to Caitlin for many years. I've never had a more consistent, competent and reliable…read morehairstylist than her! She's professional, talented and truly an artist. One of the things I love about going to Caitlin the most is she really loves what she does. I think most of us ladies know how difficult it is to find a great hairstylist. I'm always so grateful I stumbled upon Caitlin all those years ago and proud to be one of her longest clients.

I went to this place on a recommendation from a friend. I wanted a haircut, feather extensions, &…read moremermaid dye in purple, blue, & green. She didn't cut my hair the way I asked (no layers in the front). She forgot the feather extensions, even though I was charged for them (which she later said I wasn't, but the price was the same so that made no sense). My hair was damaged from the bleach she used, even though she said it wouldn't be. The dye looked good when she first did it. It wasn't as vibrant as I wanted but it looked nice. However, the blue & green started to fade almost immediately & the purple is almost gone now, too. My hair looks gray. It's only been about 2 weeks. I paid almost $300 for this mess. I tried to contact her but she never responded. My hair looks awful now. I'm so disappointed. I know she won a bunch of awards, but I have no idea how. Maybe she just didn't like me. If you choose to go to this place ask for the opposite of what she did to me.

Shame on me for not writing this review before now!!!!…read more Tamara is the absolute best when it comes to natural haircare and braided styles. Not only is she talented, she is vigilant is making sure your hair is not just styled but properly maintained and cared for. Every occasions where we've presented her with a picture of what we were looking for, she was able to work her handy magic and create a style better than what we asked for!! I do recommend reaching out to her at least two weeks in advance to make an appointment because her schedule fills up quickly. She will make sure you are comfortable during the duration of your visit . The shop/suite is always clean and is located in the Phenix Salon Suites.

I've been coming to Ms. Tamara for about 9 years for my daughter's hair. She is the absolute best…read morehair stylist in the Woodbridge area, especially for kinky hair. She is kind and nurturing yet firm when it comes to children and their hair, which is a needed balance when, let's face it, some children don't want to get their hair done. Lol. She's also fast and does some of the best braiding designs I've ever seen. Highly recommend Natural Hunnies!

Exceptional hair color & cut once again by Patti May. She is personable and professional always!read more

Very poor experience. I recently scheduled an appointment for a haircut for my daughter. We checked…read morein early and were told the stylist would be ready in a moment. 20 minutes later, we were still waiting. Upon paying, I asked what kind of discount the salon planned to offer since they failed to honor an appointment. I was told the store had a no discount policy for failing to honor appointments. While the haircut was decent, I believe it was overpriced. Additionally, I will not patronize an establishment that places provides such poor customer service. There are too many other decent salons in the area to use Positive Images. Let the buyer beware . . .