They installed a new timing chain and water pump but didn't even check the thermostat. They…read morecouldn't fix the blower motor and blamed it on my vehicle, it is on my receipt. My battery was left loose and moving as I drove home and a huge stain of some sort of fluid on the engine fan shroud cover. All this after they kept my Jeep for a full week and I paid almost $1,200 for it. Less than 90 days later I saw the first leak ever, so I went back to find out what was wrong and it was the thermostat. They wanted almost $300 or more to replace it, when it would've only been an extra $50 - $100 if one of the 3 ASE Certified Mechanics had thought about it, or was it a way to be sure I would bring it back and pay more money? I do not recommend taking any chances with this repair shop. They used to be all about the Customers but now it is all about the billing.

Yes, have you strong automotive for over two years now since coming back to Pensacola. I…read morerecommended them to numerous people, all of which have been satisfied with their service. I've gone back to them for numerous issues with my two vehicles, and they consistently do a good job repairing always, explaining the bill and the services provided. Chris and Brendan are really nice guys and honest to deal with.

Would recommend Terry and his team every day!! They dont overcharge, they are honest and they fix…read morewhat needs to be fixed.

Charged me $340 to simply put my serpentine belt back on. I could've done that myself if my car…read morewasn't lowered. When I asked about it..they told me they also flushed my radiator. I did not ask them to do that and still doesn't justify the price ridiculous.

Jeff can repair anything. He's fast, dependable and the cost of repairs will always be in line with…read moreprevailing rates or better.

Honest and Caring people! They have helped an older single lady for over 9 years and 3 vehiclesread more

Excellent Service! The owner is the best and the Fish Fry once a year is off the charts good!!read more

Very good and high quality customer service and excellent work. I'd recommend anyone who needs…read moreservice on their Mercedes to visit.

I cannot recommend this business enough. My wife and I were on our 2 year anniversary vacation in…read morePensacola when our head gasket blew and left us carless. I took the vehicle to East Hill Automotive Center, and Ryan was the biggest blessing to us. He diagnosed the problem, which I later confirmed with my mechanic back in my hometown, and he very clearly laid out the situation and what my different courses of action were. My wife and I were very distraught - learning that our 10 year old car that we had bought 3 months prior had a blown engine and we didn't know how we were going to get home or get through our vacation. Ryan helped me approach the problem confidently (when I felt helpless) and went above and beyond to walk me through his recommendation for proceeding. His advice yielded the dealership I bought the vehicle from paying for 50% of the repair. I recommend East Hill Automotive Center to anyone looking for quality, honest mechanics.

Made an appointment for an AC check on my vehicle. First time customer…read more First impression. Very busy, well established, decent reviews. Experience. Left it at 9am. Called at 12:30 to see if ready. Not ready. I ask how much longer, the gentleman on phone said we'll call you when it's ready. 3pm I get the call... 1. Why make an appointment if it's going to take them 6 hours for a 1 hour job. 2. Why wasn't it explained up front that it may take awhile 3. No apologies. Seems like a "good ole boy" business that doesn't care about good service or communication to new customers. I guess when you're that busy... it doesn't matter

I looked around and decided on B&B and I am glad I did. I went there not knowing how bad my…read moreproblem was and it turned out to not be too big. James is knowledgeable, and personable, and I was happy with his service, and the outcome! I will be using them in the future!

I chose this place after reading all the good reviews and a good first impression over the phone…read more My car is incredibly rusty being from up north and as a result one of my struts broke. I need my car on a daily basis and this was the only shop I contacted that gave me a specific date/time to bring it in to look at it rather than the other shops that wanted me to just drop it off and "maybe they would look at it that day." After confirming the problem James checked to see if the parts where in stock, which they were, and gave me a very reasonable estimate as well as a military discount which is always appreciated. He originally projected to be able to get the project done in one day but it ended up taking 2.5 days due to all the rust. The whole time I was kept updated on the progress and price stayed true to the initial estimate. Overall I appreciated the great communication, and excellent service! I highly recommend this place.