I went to budget breaks for repair and they charged me double for what another company had priced me me for. I went to budget breaks because they were down the street from me and the other company was a distant out my way. On top of that my breaks still making noise. I will never go there again nor refer anyone to them. I am a black woman and they took advantage of me after my car was in the air with parts removed. Never again . I told them I only had a certain amount which was the amount from the other company. So they only did half the job to get me to come back for more money. These guys are the devil from hell. Location Mobile hwy in Pensacola Florida read more

Great customer service and warranty on the pads and labor come check them out!!!!!! Welcome to Florida.

Subaru Outback AWD alignment at the Mobile Hwy location. They work first come, first serve & don't schedule appointments, but there's no wait if you get there at opening (7:30am). Got a four-wheel alignment for $75 ($60 + 17% alignment check & shop supplies fee + tax) which is probably the best deal in town. No bait & switch tactics many repair shops use to jack up the price. I can't speak for their primary brake service, but I recommend this specific shop for wheel alignments. read more

This place seems like a great value for the money, and the workers were very friendly and helpful. They don't have a key for lug nut locks, though, so keep that in mind. Make sure you can bring your key. My car is used and I didn't have mine, so I had to go to another shop. It seemed like a great place otherwise. read more

My brakes were staring to squeal, and stutter. I went here because it was a free inspection, and I made an appointment for the next day. Downside: I showed up on time and had to wait about an hour and a half for them to even start looking at my truck. Upside: they gave me an estimate, of almost $1000. I explained (as I did when I first dropped off my truck) that I was light on funds and had Xxx amount to spend on the brakes, and asked where I should put it towards. I do believe that they gave me a great deal, fixing the most important stuff, at a discount. It definitely fixed the issues I had. 5 stars because the upside way outweighed the downside, in the financial position I was in at the time. One improvement I'd make is not advertising $89 per axle for brake pads, as once you add labor it's obviously more than that. Also if there is an appointment, to save one of the spots for the scheduled appointment. read more

Let me just say Ryan has the best customer service!! This business is top notch! They get you in and out without any hassles and their pricing is more than affordable!! Customer service here is by far up to par! They are definitely friendly and had smiles the whole time! read more

the price is not worth what I got, $189.00 for $40.00 dollar brakes, also told me I was getting ceramic brakes, which they put semi metallic pads on cheap. So $139.00 for them to use the shop read more

I went in on 8/31 here in pensacola an he worked up a 500$ work order for parts i did not need,my car does not have an upper control arm,i was not charged for diagnoses,but if i were you be careful ,cause luckily i googled an knew a mechanic,wheel was loose an that was it read more

I have a full fleet of vehicles from big to small and they have taken care of them all ive been 100 % satisfied great place to do business with. Highly recommend read more

Watch out! Complete scam company. Should not be allowed to operate. They took over a $1000 (power steering linkage)in parts off my 65 Comet and never returned it. Calls did not help. read more

Budget brakes has top notch workmanship and quality for low-price friendly staff always courteous always fast always dependable every quote is spot on I've had my Dodge ram my BMW my Honda worked on there many times since they've opened I always go there first always..... read more

Ok so I went to this place and corey was on top of his game. Super cool guy new all the answers to my questions. I went in looking to replace two rotors. Well i got all 4 and new pads and calipers. Yeah more than what i wanted. However it was necessary he showed me everything. Advised me to call around and check for parts and the whole 9. Then shawn came in on his bad axx harley ( yeah im jealous) and this guy equally as cool was very knowledgeable jumped right in and help out. I could not be more happy. Thanks guys. My wife and nee baby and myself thank you. I feel much better knowing my wife and child are safe again. 10 stars read more

Budget Brakes - Auto Repair Near Me - Pensacola, Florida

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Traveling cross country when my 93 Jeep Wrangler developed a severe fluid leak. Called budget brakes to see if they could take care of this repair that day. Saturday 13 March. Arrived about 1:30PM. They inspected the vehicle and identified the broken line and also recommended that the other front brake line that was equally rusty be replaced also. Agreed that this made sense and they gave me a quote of $430. They did not provide a detailed estimate i.e. X hours X LABOR COST JUST THAT EACH LINE WAS $200. Seemed a little high but I needed the repair that day so I agreed. I asked it they were going to replace the entire line and the brake tech stated not totally one line he planned to splice. This made no sense because the problem was the lines were old and rusty and needed to be replaced completely. After getting the manager involved we agreed both lines would be replaced. 2.5 hours later I picked up the vehicle paid the bill and departed. In less than 2 miles the rubber brake hose that connects to the front right caliper burst due to rubbing against the wheel or brake rotor resulting in a near total loss of braking ability. Immediately returned to budget brakes and watched as the tech opened the hood and clearly saw both rubber hoses were hanging loosely without being secured to the frame. The technician stated that the slots where the hoses should have been secured were rusted and unuseable. He knew these rubber, easily damaged hoses were not properly secured and did nothing and said nothing about them. Again the manager got involved agreed that this was the cause of the brake loss and obviously unacceptable and he drilled two holes in a few minutes to allow the technician to properly secure the rubber hoses and after an hour or so I got my vehicle back and departed. Dark and raining at this time so I waited until the next AM to thoroughly inspect the repair and found numerous additional issues with their workmanship. The new lines only vaguely followed the original routing. Both lines had considerable movement due to incorrectly securing the lines to the frame. When I brought the vehicle to another repair facility that corrected the routing and fastening problems and stated the original repair was unprofessional and inadequate. read more

The staff was very helpful, knowledgeable & professional. I was having some issues with my car driving weird, they fixed the issue, and now my car drives smooth. Highly recommend read more

Extremely disappointed with my experience at Budget Brakes. I came in wanting to have my brakes replaced and was told they give a lifetime warranty on their work starting off at only $89.00. I went in with such a positive attitude and excited to have work done on my vehicle at a great rate. Slowly the Assistant Manager started telling me that there was problem after problem with my vehicle and that I would need a new battery, rotors, and break pads for my vehicle to run properly. The cost for the work was going to be $780.00 but he was going to give me "a deal" and charge me only $700.00. I ended up paying the $700.00 cash and had the work done. The next day I had a few errands to run, but wasn't able to do so because my car would not start. I took it into another mechanic, who had informed me that I would need to get a new battery, because the it was old and rusty. Long story short it turns out Budget Brakes gave me a used battery with no life and took my old battery (probably to do the same thing to another consumer). My advice, stay away! Yesterday I had the breaks/rotor checked to see if that work had actually been done. Two break pads were missing so I had to purchase those along with the labor. I'm fortunate that the only positive experience I had with Budget Breaks is that I will no longer be giving them my business, but have found a great mechanic (Professional Automotive). read more

These guys made up a lie that I removed my own axle nuts after I left their shop and drove 300 miles and came back. They said I removed my axle nuts AFTER they did my brakes but then mysteriously replaced the axle nuts within ten minutes of me returning. They lied and said they bought the axles nuts at the parts store down the street so I went to the parts store and asked if they could sell me some axle nuts for my car and they said they could order them but they werent in stock. Way more than that occurred but I dont have time to write about this TERRIBLE company. I wrote and complained to their main office TWICE and never received a call or email back and my brakes are still screwed up, dont waste your money or three days like I did! read more

Customer Service was Awesome! The Manager and staff are very friendly. Ive had them put on 2 leveling kits on 2 different vehicles. Also Ive had my brakes changed there and have not had the first noise and minimum brake dust. Would recommend to all my friends and family! Will be going back for other services. read more

Had the back brake pads (disc) replaced. Also observed the rotors and they did not seem to need replaced so I had opted not to replace them. Upon leaving their shop after about a 2 minute test drive by the technician, I was heading down the road. Stopped at a store about 5 miles away and smoke was billowing out of the rear wheel wells. Called them and he said to get it back to the shop. Made it there, luckily it was a torrential downpour, so the wet roads helped keep the brakes somewhat cooler. Cory, the shop manager insisted they were locked up....I insisted they were binding (otherwise how would the vehicle have been driven in there). Needless to say,he and i did not see eye to eye. The tech had messed up the calipers when compressing the piston. Cory refused to fix the issue and sent me with my binding brakes down the road in a down pour. I did make it to another shop.......new calipers installed and the vehicle is working great. I did contact customer service and did get a full refund on the pads being replaced, however, in a downpour at 4;30 in a darkening afternoon with binding brakes is not something anyone with a customer focus should ever do. Cory had refused to fix the problem even after asking PLEASE several times. Heartless is about as lose as i can describe this shop manager demanding that this review be taken down. UPDATE: at 2:59p Wed. 12/14/16, Cory calls me demanding that this review be taken down Claimed it is a lie. Ask him if he sent me away in an unsafe vehicle. read more

I have been to the Pensacola location on Mobile Hwy twice now and will be back. I came back because they are friendly and do good work. They did not try to sell me something that I did not need and the prices are reasonable compared to everyone else. I drive 25 miles because they are worth it to me. read more

went in for rear brake replacement on my 98 dodge Dakota, no big deal, they charged me over $500.00 dollars, and now my emergency brake does not work properly. If you want to blow your budget, go see these guys. read more