I grew up in Columbus but any time I would visit my grandparents, we would come and get candy here. It's been a staple in my dessert experiences and nothing else truly compares, especially in my home town. Now that none of us live nearby, we rely on online ordering. It's easy, convenient, and I know I'll get fresh chocolate in a matter of days. Philadelphia Candies is also part of my wedding! They've been incredibly helpful with coordinating a large order and then having it rescheduled multiple times because of COVID. I appreciate their kindness and support and look forward to getting everything in 2021. read more

I ordered chocolates for my sister's birthday two weeks ago. It was supposed to arrive by September 4. It is now September 9 and my account says the order is still being prepared. They obviously don't even have the item in stock. I called them on a Saturday and the woman on the phone said I had to call back during the week to speak with someone who could help me. Now when I call, no one answers the phone. I've left phone messages and email messages and no one returns. read more

Philadelphia Candies in Sharon, PA, is a gem for sweet-and-salty lovers! Their chocolate-covered pretzels, crisps, and potato chips are pure bliss. The milk chocolate is rich and creamy, perfectly balancing the crunchy, salty snacks. I love the variety--original potato chips for that classic sweet-salty hit or kettle-cooked for more chip flavor. The store's cozy vibe and stellar service make it a must-visit!! read more

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Such a beautiful little shop! Very well laid out and very attentive staff. Super clean and organized..the candy is absolutely amazing! I highly recommend . read more

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Ordered for Easter, what a mistake. I wanted some quality chocolate for guests and the kids coming. I'm very glad I tried it before I put the candy out. I'm dumbfounded. How is this a reputable chocolatier? I wasn't expecting high dollar Belgium chocolate, however I could have gone to Walmart paid 60 bucks and had the same quality at 150.00 this is a farce. I threw it in the trash. I'm thinking this a a town tradition and the locals just don't know or don't care. read more

Ordered online on December 5th. Still have not received Christmas order and it is now December 22nd. Contacted their customer service email and took several days for a response which was it is in the queue. Tried calling...... no one answers the phone. One was a gift for Christmas that will not arrive on time. Worst experience and horrible customer service! read more

John in customer service is great and helped me with an issue I had. Refunded and gave me a gift card. It is much appreciated, thanks! Would buy from them again. read more

After bad experiences with ordering chocolates online, I was overjoyed to find Philadelphia candies. They take care with shipping, especially during warm weather. They will provide cold packs to keep your candy from melting. And the flavor of their milk chocolate pecanettes is silky smooth and mellow. Five stars! read more

I have purchased from this company at least 5 times in the past eight months. I love the "Dark chocolate, maple creams" and I do say, "They are to die for." The dark chocolate is not too sweet yet gives you the semi-sweet flavor found in dark chocolate; the maple cream filling is a perfect compliment. My purchases have been through Amazon.com shopping. I have never been disappointed, the price is reasonable and commensurate with other similar read more

It has taken me 45 years to find the Coconut Easter Egg that my dad bought me when I was 6. Through the years, I would go to the website and pick the egg and get all the way through checkout only to stop because the price of the egg was the same as the shipping charge. I couldn't imagine paying the fee. Well, I went through the same horse and pony show this year and did not back out. The package came perfectly shipped in dry ice. The memory of smell is the strongest sense and when I opened the box, this egg brought back the memory of my dad. My only regret is that I didn't push the button years ago. Oh, how does it taste...just like I remember. read more

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Not only do they have the best chocolate- they also have the best customer service! I placed an order on line and when I didn't receive it within a week like I usually do I called to see why. When they realized it was their mistake that it hadn't shipped and that I needed some of the chocolates ordered to give as gifts in a two days, they overnighted the candy at their expense. Now that's customer service! They also followed up with me via text message and phone calls to let me know it was shipping and that I'd receive it the next day, which I did! read more

I placed an order early this December to gift someone a package come Christmas. The payment is processed and then it stayed like that for a few days. One week later I sent a message asking for an ETA. A few days later I called asking if something happened and received a terse "it'll be packed by the end of the week." Okay, I can work with that. But then the week ended and next week I still see no update. At this point I'm not even sure if the candy will come in on time so asked to cancel. Ten minutes later I received a response to that first message that repeated what I heard from the call: it'll be delivered between Thursday to Saturday and will do their best to make sure it is delivered before Christmas. I replied by asking to please cancel and instead I received a shipping notification (not from them mind you) saying that it'll be delivered on a day when I'm traveling to visit the person I was going to gift this to. I called the day after and they changed the phone greeting (no longer recommending to cancel online but that orders are processed immediately) and no one picked up the phone. I would have accepted an explanation of why it's so slow, an apology, an exchange-anything-to show they cared to deliver then I would be okay--the fact that I was okay with the initial brusque response reflects that. Even if they canceled the order I wouldn't have bothered to write this. Instead, I have a shipping label that hasn't moved two days from Christmas that they very obviously do not want to cancel when it can't even be delivered on time. They have a nice looking selection, but sadly I do not think they want your business. read more

This year's Valentine's Day took a painful turn when a simple chocolate covered strawberry led to a dental disaster! I received a box of chocolate covered strawberries from Philadelphia Candies, but when I bit into one after a long car trip, my front tooth completely snapped off at the root....mind you that this strawberry was not frozen or even refrigerated at the time. The chocolate was rock solid - I literally had to use all my strength to cut through it with a knife. Despite filing a complaint, the company claims no negligence and that it met industry standards. Now I'm facing a grueling 8-month journey with multiple surgeries and up to $10,000 in out-of-pocket costs for a tooth implant. Not to mention the temporary tooth woes - lisps, eating issues, and just feeling off. What should've been a sweet Valentine's treat turned into an expensive and painful ordeal. Beware of overly hardened chocolate goodies! I'll think twice before indulging in those tempting treats again and Philadelphia Candies will most certainly not be on my list for gifts to those I love. read more

I had the honor and privilege of traveling with my dad back to Sharon where he grew up this summer for his 65th high school reunion. Philadelphia Candies was on the MUST visit list as we had quite a bit of chocolates to pick up; brought them home to TN on ice in a cooler, and they did not disappoint; they never do. Customer service was most excellent; I highly recommend Philadelphia Candies. Come one; come all! This was my first visit to the store front and being with dad and listening to his memories was priceless, and to think that my grandparents crossed the threshold of this store decades ago. Well, let's just say the continuity of generations is of utmost importance. read more

Philadelphia Candies - Display Case after display case of delectable chocolates: oh my! - Candy Stores Near Me - Hermitage, Pennsylvania

Follow up from Owner, I think all is good. Thank you for the follow up. Nutter Butters make all the difference. read more

Just in store 4:30 one cash register open line wrapped around store and owner standing there doing nothing.and 3 other workers standing there doing nothing. read more

Have you ever heard of a confection called a croquette? I hadn't, but my boyfriend grew up eating these dreamy goodies that are the signature item at Philadelphia candies. Here's the factual description of a life-changing chocolate experience: Made from scratch butter creams are covered in Milk Chocolate and then hand rolled in peanuts. Honestly, though, you really need to try croquettes to discover their deliciousness. The lovely people at Philadelphia candies offer up just about every kind of candy you can imagine - and some you haven't. Personal favorites include the melt-aways, the coffee bark (chocolate-covered espresso beans, but even better) and, of course, the croquettes. Also, they will sample anything for you, in full-size pieces, seemingly for an unlimited period of time. I think it's important that we all agree not to abuse this so that they keep doing it this way! Some fanciful chocolates include multiple different versions of mini chocolate handbags, not-so-mini chocolate high-heeled shoes, and a man in a bowler hat with a message "I'll drink to that." Also on offer: party items, cookbooks, aprons, chocolate-drizzled popcorn, and hilarious cupcake wrappers (including one that makes your cupcake look like a hamburger. Honestly, you just have to see it (and taste it) to believe this place. We were visiting family in Northeastern Ohio and drove to PA just to get this candy! While you're near Northeastern Ohio, I also recommend checking out Francesco Pizzeria - which I also reviewed on Yelp. I debated selecting the price category for this review. While it certainly isn't "cheap" for the high quality of the merchandise I consider Philadelphia candies to be a great value. By the way, their candy is available via the web if you can't make it there for a personal pilgrimage. read more

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They literally have the BEST chocolate I've ever tasted!! I have grown up eating this chocolate & it's by far my FAVORITE. Fresh, creamy & by far of the HIGHEST QUALITY. They delivered 3 boxes of chocolates to us here in Florida. They were gift wrapped pretty & packed in ice packs sent by Fedx to guarantee fast delivery. It arrived promptly Christmas Eve. John & his Dad the owner took great care of us. Sweet as can be treated us like family. Lol like a Hallmark Christmas movie. I highly recommend them. Thank you so much!! read more

Philadelphia Candies - two boxes of candies on a table - Candy Stores Near Me - Hermitage, Pennsylvania

Love these chocolates! they do free shipping!! My aunt Debbie works here and that's how I discovered them. Shipped some for myself and some for my friend. The chocolate covered creme sandwiches are my favorite. read more

This business is exceptionally amazing! their chocolate is the best I've ever had and I'll be ordering more. Every one of my friends/family loves this chocolate. The milk chocolate bars are insanely good you won't regret it. If I could give 10 stars I would! Thanks so much to John for the amazing service! read more

Couldn't possibly see how they could improve. Best croquettes EVER. If I had to say something negative, it would be that they don't deliver at 2am lol. read more

I had an issue with shipping but John (the owner's son) reached out and made the situation right in short order. So, not only are the chocolates the best chocolates this side of paradise, but the customer service is also to be admired. I am a repeat customer and plan to remain one for many years to come! Don't buy the generic chocolates at the holidays, buy these! read more

My order of Milk Chocolate Candy arrived melted and Customer Service didn't respond to my request for replacement. Terrible experience!

An old fashion chocolatier experience. If only it was on the main drag downtown where you could admire everything in the window as you pass by. Alas, it sits in a strip center. Back to reality. Went in to stock up for Easter gifts. The chocolate just tastes rich. The novelty candies are relatively priced right, especially since there is a competitor down the way. I haven't had a good fruit and nut egg in a very long time and I am definitely a fan. I will be back to stock up. Looking forward to taking the factory tour as well. Keep up the great tradition! read more

This is one of the main reasons I miss Hermitage (second to my family of course). I love milk chocolate and am never let down here. My parents sometimes send me boxes of chocolate that are shipped from the store to Boston and they always arrive in perfect condition. read more

Last week I bought a box of chocolate from Philadelphia Candies through Amazon and it arrived on a hot day, slightly melted, so I wrote a nice note to the seller and within five minutes I got an email telling me that a complimentary box is being shipped to me in a cold pack. read more

French mints are my favorite here, love the store and selection! Wonderful people that will let you have a taste to see what you like. Tried their new banana flavored chocolate and was very impressed! Very generous in the community also! read more

The chocolate at Philadelphia Candies is the best! They go above and beyond with their service. We relocated from the Shenango Valley to North Carolina, I was unable to find some of the chocolate products that Philadelphia Candies offer. So they kindly shipped them to me! They were a big hit with our North Carolina friends! Thank you Philadelphia Candies you hold a special place in my heart. read more

The first review was clearly written by an employee or relative. For shame. I cannot rate Philadelphia's chocolate because I never got to try any. It looked good but that is as close as I got to it. However, their service leaves a lot to be desired. Went in and there were five people behind the chocolate counter with their backs turned. There are huge mirrors in front of them so I know they saw us standing there. They ignored us for a full minute while talking to each other about personal things. Then two of them walked from behind the counter, walked past us, and never greeted us or said a word. The store was not busy. There were only two other people in the store. There is no excuse for their behavior. I get the feeling they don't want certain "types" of people in their store. Not a problem. I will not be back. I wanted to get chocolate to send to relatives overseas. I was determined, so we turned around and went down the street to Daffin's candy. On the highway coming into Hermitage there are signs for both candy stores. We weren't sure which one to visit. When we saw Daffins we decided to bypass it because it is a much larger store and I really did not want to walk around a huge store. I was tired from traveling and shopping all day. However, I was determined to get chocolate. So after being ignored at Philadelphia's we went down the street to Daffin's. I'm glad we did. The people there are much friendlier. We got immediate help at the chocolate counter which is much larger and had fewer employees but one of their employees behind the counter approached us immediately. I was pleasantly surprised that Daffin's had a lot of cute gift items like mugs, kinck knacks, etc. I'm glad I did stop in. Their chocolate is outstanding. I was very pleased with my purchases and the service. We were only in the area for shopping at the Prime Outlets in Grove City. We rarely make it to that area. However, when I do, I will definitely not make the mistake of stopping into Philadelphia Candies again. read more

Family in the Hermitage area often give me boxes of assorted chocolates for holidays. While they are delicious, we need to play the game of "what flavor is this one?" Many chocolatiers print what I call a "road map" of their flavors so we can all chose our favorites. Wish this box could tell me what all the squiggles mean. read more