Tom is a first-rate piano tech and tuner. He completed a substantial pitch-raise and tuning for me on a recently-purchased second-hand upright piano. He was careful, courteous, quick and knowledgeable, and the tuning was right on the money. A couple of months later the piano has held the tuning perfectly and still plays great. Tom also carried out a couple of minor action repairs for which he only charged a small additional fee. Overall I felt that the price and level of service offered was exceptional, and I will be using Tom for any future tuning and servicing needs. Highly recommended. read more

Honestly so disappointed in my experience with this shop. I reached out to schedule a tuning appointment and was in contact with Tom Rudnitsky the owner. As soon as everything was scheduled and set up, I popped a quick question about student pricing and indicated it was absolutely fine if the rate was the same. Tom responded by cancelling my appointment entirely! Completely shocking for such a standard question, especially when I indicated I would still pay the discussed rate. I definitely do not recommend even reaching out if they are going to be so limited in their communication. read more

Do not recommend. Update- Another tuner was at the house a week after this tuning and also found a variety of objective signs that this was a bad/incomplete/half effort tuning. I highly recommend Jacob's Music for tuning- they have 16 tuners, and I was very impressed and treated respectfully. Price was honest, and tuners really do a complete job. Original: In comparison to piano tuners I've used previously- I didn't feel like there was a complete job done here. Price was crazy high for a tuning, and half effort work. read more

Tom just completed a thorough reconditioning of our 110-year-old Steinway Vertegrand piano in his shop and at our house; its new and wonderful sound and exceptional action make it seem like it has just emerged from the Steinway factory in 1909! Tom is an exceptional piano technician and I would strongly recommend him to anyone whose piano needs attention. I purchased the piano in Boston in about 1979 after a partial reconditioning. It's been played quite a bit and it was moved 5 or 6 times during the last 40 years, with no additional significant work done on it, so a major reconditioning was long overdue. The job consisted of key restoration, complete interior and exterior cleaning, installation of new Steinway hammers, new action felts, complete regulation (including touchweight), installation of new damper felts, damper regulation, voicing and tuning. The price for all this work was very reasonable, especially considering the number of hours Tom ended up devoting to this piano. These older Model-K Steinways are notoriously challenging to work on because of their double-flange action. He worked very diligently and patiently on the piano until I was fully satisfied with its sound and action. This required several trips back to our house for final adjustments, voicing, and fine-tuning, even though a lot of the work had already been completed in his shop. I knew this because Tom had kindly invited us to visit the shop in the middle of the job so that we could see exactly what he was doing and better appreciate the full extent of the work. Now at the end of the process, I can honestly say that I am thrilled with the final results of Tom's expertise and craftsmanship. read more

Tom Rudnitsky was nothing short of AMAZING. He took my completely screwed up piano and made it sound beautiful. I originally purchased my piano from someone who claimed to have completely restored and renovated it. When i received it, it was barely playable, the keys were so hard to play and it really had no soft action. It was missing the piano in piano forte (historical piano joke!) Anyway, Tom, who i hired originally just for a tuning, expertly navigated all the issues with the piano and basically "rebuilt" the piano's original construction. After tirelessly working a few times on the piano to really get it right, the piano was fixed up to probably better than it ever actually sounded, he not only restored the piano but actually pretty much reconstructed the building of it! Now it plays super smoothly, has great action, a great tone and makes my life genuinely happier. He is definitely the guy that you want to fix your piano up! Thanks again Tom! read more

Time writes on pianos as surely as it does on the human face. Felts get compressed and moth-eaten, wood cracks or warps, and lacquer turns leathery in the sun. My 1927 Steinway "A" was rebuilt in the 1980s but had since taken a beating, having been moved from Northern to Southern California and then to the East Coast. It was banged up and out of regulation. Keys were sticking and squeaking and shedding ivories. I have to admit: as much as I love the instrument, it wasn't much fun to play. But PhilaTuner's Tom Rudnitsky took the piano to his shop in the Bok Building, voiced the hammers, regulated the action, and touched up the case. He replaced the keytops and chased down the squeaks. And he installed a system to keep the heat and humidity inside the instrument constant. Tom turned back the clock on my piano, and he did it with calm assurance, professionalism, and real care. You don't have to look any further: Tom Rudnitsky's the piano-whisperer you've been waiting for. read more

Tom did a great job with our piano. It was in pretty bad shape and he tuned it beautifully. He also gave us great advice on how to take care of our piano. He was clearly knowledgeable and talented. read more

As a pianist, I'm very picky about who I use to tune my instrument. Tom has done a job that surpassed even my picky tastes, taking all the time necessary to insure a professional job. I highly recommend engaging him. read more