1. Phildrich Teh, MD, MS

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    Phildrich Teh, MD, MS

    5.0 (1 review)

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    4 years ago

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    As a 26 year old battling an aggressive form of cancer. With no explanation as to "why" I have…read morelooked at everything possible to help me fight and beat this. I have done chemo, radiation, everything under the sun. About 6 months ago, I came across Dr. Stenglers office a more alternative/holistic side of healing. I can't say enough good things about Dr. Stengler's office. From the moment you walk in, you're greeted by an amazing staff who truly make you feel welcome and cared for. The facility is always spotless, which makes a big difference when you're spending time there. The team is incredibly knowledgeable--honestly beyond belief--and they take the time to explain things in a way that makes you feel confident and informed. Appointments are always timely, and you never feel rushed. What stands out the most is how much they genuinely care about their patients. You're not just another appointment on the schedule, they really take the time to check in and support you. The infusion room is another highlight: it's calm, quiet, and has such a friendly atmosphere that makes the experience so much more comfortable. The nurse Greta, is beyond sweet and really takes time to make you feel welcomed. I meet with Dr. Stengler and Dr. LaBeau often and I truly look forward to the days I get to go. Which says a lot, considering the last place I want to be is at another appointment. I highly recommend. I wish I would've came here when I was first diagnosed. I have told everyone I know about this team and I pray they listen and go check them out. There is so much information out there, the staff here will help you with a treatment tailored to YOU, YOUR body and YOUR healing.

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    They are not accepting new patients with United Healthcare even though their website says they do…read more You have to go through the schedule process to get this message. Please update your website to reflect this change and save others times

    Where do I begin? Made an appointment with him on a Sunday for the Wednesday several days later,…read moreand he texted me that same day (on a Sunday!) to get more detail to best prepare for more appointment. He called when I was free, and in chatting with me he realized that it had been a rough road for me over the last couple of months and was eager to help. He suggested that I actually come into his office the next day instead(!). Fast forward to appt time, he took my lengthy history of sinus issues, persistent coughing, constant congestion, the works. You could almost see the wheels turn as he tried to put the puzzle pieces together to proactively help me with all of my symptoms that I was experience and figure out the best solution to alleviate them for me. He spent 70 minutes with me, listening, talking, allergy testing, asthma testing to get to the bottom of it. In this day and age when doctors cutting appointments short is rampant, it was so refreshing to be heard and to feel like I had an expert in my corner who wanted to help me feel better as much as I did.

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    I've been going to Doctor Brion for 10 years and he has managed my condition to the highest degree…read more He is kind , professional and his primary concern is your health. Earlier in the year I had a life threatening condition which put me in hospital for a month. My wife who was understandably frazzle was calling Doctors who I had pending appts. Dr Brion was one. He offered and did help my wife and contacted various people to explain my condition. She really had a load taken off her. Bottom line Dr Brion is not only a great doctor but also a great person

    I was an established patient there in the midst of a cardiology work up with the doctor who Dr…read more Brion referred me to. Suddenly, (2025) I was told they no longer accepted my insurance. Today, while trying to locate a rheumatologist through my health insurance app, Dr. Paul Brion's name was listed as a contracted provider. I called United Healthcare (UHC), and Gabby confirmed that I am indeed listed as an active member with the policy and that Dr. Brion is contracted. We then called Sharp Medical Group (SMG) on three-way, and we spoke w Jonathan. He also told me that I am active w both UHC and SMG, and so is Dr. Brion. Jonathan confirmed that there was an auth on file. I was given the auth number and the dates that the auth was good for (5/1 - 10/28). When Jonathan called on four-way for us, Dr. Brion's answering srvc picked up, so Jonathan left a msg for them to call me to sch the appt. I called Dr. Brion's ofc a bit later to get sch'd. I just barely missed their call. The person didn't leave their name, but they did leave me a vm, asking me to call back to schedule. So I attempted to do so. (if I am able, I'll attach the transcribed message left by their ofc). When I called (solo), Brenda answered. She told me my info wasnt listed online in the Sharp portal, and there was no auth on file. She said there was NO record of me in the Sharp database. When I asked her if we could plz call them on three-way to clear up the misunderstanding, she literally said to me, "No; I have other calls." She acted as if I was inconveniencing her by calling. She left me on hold for an extended period of time before telling me she would not do anything to assist. I asked who the manager was and if I could speak with that person. She told me her name was Tiffany, and "she only works remotely." she says she's left Tiffany a msg to call me. So, I hv to call Sharp back to try to get assistance with sch'ing w Dr.Brion's ofc. Everyone was on the same page except the Dr. B's ofc. I spk w Amanda with SMG. She confirmed all the info I had gotten from the previous call w Jonathan and Gabby. Amanda calls Dr. B's ofc again, on three-way. Rosio picked up. Amanda again asked to speak with Brenda, who we were told "was tied up." After a couple of minutes, Rosio found my info online, and she noted I had been an est'd patient there since 2024. After Amanda offered her an auth and a ref number, Rosio said she DID see an active referral and authorization on file for me... They just needed my PCP to change one of my procedure codes from a "99215 to a 99214" (A procedure code ofcs use for billing purposes. If Im able, I'll attach a pic of the comparison between the two billing codes. After establishing it was a procedure code holding things up, Amanda directly asked Rosio why Brenda turned me away. She said was bc Brenda told me I needed to have those codes updated. That was absolutely not the case. Brenda gaslit me, and she stonewalled the appointment process. She never mentioned a procedure code. I would've been happy to contact my PCP's office to request the update on the auth. Brenda told me I wa in the system at all. There's no authorization. Open and shut. "Leave me alone." My professional and personal lives hv been consumed with medicine and Public Health. other pts would give up. I'm not trying to rob a bank. I'm trying to sch a follow up appt w my doctor. Ultimately, I wasn't able to sch the appt I've been working on all day. Fortunately, I felt very seen and heard by Amanda w SMG. She also noted the way in which we were brushed off, and Rosio was covering for Brenda in that call. Amanda commented to me that Brenda's behavior was completely unacceptable (she actually used the word "embarrassing") , and she'll be reporting his ofc and staff to management within SMG. She apologized to me for the way I was treated, though she doesn't work for his ofc. It's challenging to hv many different specialists and continually be given pushback as if I am (you are) doing something wrong by trying to sch an appt. Pts shouldn't end up in tears after calling your ofc. If you treat me that way, you treat other patients the same. We all know the expression, "one bad seed..." This is unfortunate. Dr. Brion is an excellent doctor. As a patient, you have options. If the staff is abusive, try to find another doctor.

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