Today was the follow up appointment for the root canal I had last month…read more I arrived earlier than my appointed time. Last time the GPS sent me to the wrong end of Fox St; and kept rerouting me back to the same spot. Today the GPS did it's job. The front desk staff informed Dr. Blondin that I was here; and almost immediately I was ushered into an exam room. His assistant had me in two bibs to protect my clothes, asked if I wanted music, I thought I was on a cruise ship. Every knob, handle, wire, instrument in the room was covered with plastic. The Zeiss microscope was in its own sealed plastic bag. Dr. Blondin was in shortly. He explained what was going to happen today in his cheerful and reassuring voice. After a local analgesic; the work began. A dental dam was applied, then the drilling began. All the while the doctor was letting me know what was going on during the procedure. A few X-rays latter I was almost done. The X-rays showed the true picture of the bicuspid and the repair done. I'm way past the age of being in awe of anything. This endodontist office leaves me awestruck. Everyone does their job with precision and acumen. If you need a great endodontist - This is the place to go to first. What's that old saying? "you've seen the rest; now see the best". I'm paraphrasing.

Having never had any dental work other than the standard cleanings and my wisdom teeth out, I have…read moreto give Dr. Assogna and her associates major props for putting my nerves at ease and making a root canal a pleasant experience. From explaining every step of the process to the hands spa treatment, you felt comfortable and calm throughout the entire process. Kudos to the team, I hope I don't have to go back, but if I ever need any tooth work done, I know who I'm going too.

Unfortunately my next experience was terrible. They did a root canal on the wrong tooth. Then they…read moretried to blame the referring dentist for putting the wrong info down (she did not) then tried tell me that tooth needed rework anyway (it was the one they had previously treated?) this was a nightmare.

I found Dr. Magda through my insurance. I called to schedule and as soon as I told them who my…read moreinsurance was, they told me, oh we don't want to be in their network and didn't mean to sign up 2 years ago. They refused to bill my insurance. The staff said they would charge a flat $1400 for a root canal and would give me an itemized bill that I could submit to my insurance. I confirmed again with my insurance the day before that Dr. Magda was in-network. I went in for the root canal and temporary filling because she doesn't do the post, core, crown or permanent fillings. They took an x-ray before going into the procedure room. They said everything went well afterwards and it was done in under 30 minutes. 3 days later I woke up with a bad tonsil infection, worst Albany Med Urgent Care had ever seen. It was concluded by multiple physicians that it was related to the root canal since it was a bottom tooth; whether the tooth was infected and Dr. Magda didn't catch it or I caught the infection at the office. I called Dr. Magda's office as soon as they opened and the receptionist said she would speak with the doctor to let her know. Surprisingly, I never even got a phone call back to check on me or ask me to come in to check the tooth/root canal. My medical doctors and primary dentist monitored the infection and tooth. Long story short, almost 6 months after said root canal I had to have my tonsils removed because the swelling never went away even though the infection was resolved. To make matters worse, when I submitted my dental claim to my insurance, Dr. Magda managed to get her contract with my insurance cancelled retro to just days before my procedure. I find it hard to believe they suddenly had this major update to their contract. More likely, they called to cancel because I disagreed with them not billing my insurance as a network provider. I requested a copy of my record, but it was missing notes about calling after the procedure. When I called to inquire they had no record of me ever calling about an infection. Cover up at its best! I don't understand the hype surrounding how great this office is. Think twice before you schedule a procedure here.

This review is strictly based on my first visit for consultation with Dr. Mejia…read more Location was very convenient, off of Route nine with ample parking. I was referred to this office by my dentist for a root canal. I have dental insurance, but it turns out they do not accept any insurance. It is strictly out of pocket pay on way. I'll get back to this later , but I trust Dr. Viani's recommendation so we moved ahead with the consultation. First impression of the friendliness of the staff was good. Cara greeted me and signed me in. I completed the usual paperwork, which had a Services menu at the back. That should have been my first tip off. I just assumed because my dentist referred me that they accepted dental insurance would assist in completing the paperwork. The exam itself was very quick in that all they needed were x-rays Amanda was delightful. She provided me with assistance since I have been recuperating from a medical condition and have dizzy spells . Amanda insure that I was studying on my feet while getting into and out of the exam chair and back-and-forth to the digital 360 x-ray machine. Dr. Mia was very personable, seemed very efficient and knowledgeable. She explained the treatment that she felt I needed. I agree that I do need the treatment. So far we're looking at five stars for the office experience and the care I have been given during the consultation. Unfortunately, my experience suffered a bit when I went to check out. I knew I would be paying $200 for the consultation which didn't include the x-rays. What surprised me was the reluctance to provide me with paperwork with a diagnosis code that I could provide to my dental insurance for potential reimbursement. I don't think there are many people who are in a position where they can outlay thousands of dollars for treatment without the hope of some form of reimbursement by their insurance company. Kara was more accommodating in getting me a receipt and a treatment plan form which had the treatment codes on it. And they did generate a claim form for me. The other assistant whose name I am forgetting lacked a sense of humor and could've been more empathetic. (Perhaps she was having a bad day, as was I.) I should not have felt bad about asking for documentation. After all, we are talking about a couple of thousands of dollars for this treatment plus $200 for the consultation. Last time I looked, we do not live in a high-end neighborhood. I'm sure I'm not the first person who was hoping to get some type of reimbursement from my insurance plan. Anyway, I'm not going to let one person out of four dissuade me from pursuing the next phase and potentially treating through this I'll update you later once I have discussed the plan with my insurance company and followed back up with Blondin. Losing one and a half stars due to a lack of empathy on checkout, and the fact that don't accept insurance. I'm rounding up because the rest of my experience so far has been good.

Cannot recommend this practice highly enough. I have a cracked molar (clenching) and due to both a…read moredemanding work schedule and a miserable/painful previous experience (eventual extraction) with another endodontist, I was procrastinating/ dreading the recommendation for root canal. Honestly, I went in there hoping he would say it was too challenging and I should have the tooth pulled. Because I'd rather have another extraction than go through what I did with my previous root canal. Well. From the minute I entered the office through x-rays, procedure and payment, it was the most professional, cordial and caring experience. Every staff member including Dr. Blondin did their job to the highest standard and dealt with me in a way that was edifying, reassuring, highly knowledgeable and compassionate. Looks like I have a very good chance of keeping this molar, and if I or anyone I know needs future endodontic care, This is The Place!

I am so pleased with my decision to travel 140 miles (round trip) to have Dr Muldorf do my root…read morecanal. I connected with him and Michelle immediately in such a positive manner. I experienced zero discomfort. Dr Muldorf explained the procedure to me beforehand and answered all of my questions. His sense of humor was so refreshing and unexpected! I highly recommend him

Awesome dentist. He does only root canals but the Doc is awesome the Staff is great, very funny and…read morecourteous . I would go back there for a root canal again, but I rather not get a root canal. Keep up the great work

Recently saw Dr. Cohen for some dental work. He is a wonderful dentist. He really takes his time…read moreand makes sure you don't experience any pain. The office staff is also super nice!

Dr Cohen is a kind reassuring Dentist. I highly recommend Dr Cohen. I went to him as an emergency…read morehe took care of my pain an solved the problem I will definitely be using Dr Cohen as my Family Dentist

The friendly demeanor of the dentist and staff does not make up for the serious and unacceptable…read moreproblems I experienced at this office. I was overcharged, and my insurance was submitted claims for procedures that were never performed, which raises serious ethical and billing concerns. After a crown was placed in March 2025, my regular dentist later found excess cement left directly on my gum line--a basic and preventable error. My dentist was extremely disturbed by this and stated it could have caused damage to my gums. Leaving cement behind reflects a clear lack of attention to standard dental care and patient safety. To make matters worse, the crown fell off while I was eating (and unfortunately swallowed) yet I was told I would need to pay out of pocket for a completely new crown, despite the original being placed only months earlier. Refusing to stand behind recent work while shifting the financial burden onto the patient is unprofessional and unacceptable. Between the billing irregularities, substandard workmanship, and lack of accountability, I strongly advise others to avoid this office altogether. If you do choose to go here, verify every charge, closely monitor what is submitted to your insurance, and be prepared to seek corrective care elsewhere.

I recently switched to Dr Kupetz' office and so far I am very happy with the level of care and…read moreservice. The employees are clearly caring and competent. It seems to be a generally small practice so a typical patient is more valued. There may be some downsides to a smaller practice such as appointment flexibility, but I prefer the more personal and professional approach I have seen, versus what I have experienced elsewhere.

Dr Manasar is wonderful. He's professional and honest!…read moreEveryone in the office is friendly and helpful!

Dr Mike has been our dentist for at least 10 years! Hes an awesome dentist, and a kind human being…read more Im moving to Fl, and my single regret is that i will have to change dentists! His work is careful, thorough, and he is responsive in emergencies. He is up to date in latest proceedures, but will not automatically reccomend expensive proceedures... rather he talks to the patient about their needs!! . A real pro... stands by his work, and is a dentist to be trusted!

A compassionate group of local folks, who take pride in providing quality dental care. Let's face…read morefacts , no one WANTS to go to the dentist , but good dental health is a vital part of taking care of yourself, And the people at duchess dental care go out of their way to their best to make sure your experience is a pleasant one. From multiple TVs in the exam rooms to leveraging SMS messaging for appointments and iPads to fill out forms they have their grips on technology side as well. Solid experience overall.

This office is so kind and inviting. They have THE BEST patient care. I'm usually so uncomfortable…read morein the dentist but it was so quick and they numbed me so well for the filling! It was a pleasant surprise from a dentist office. The girls who work with dr are also so kind and informative.

I have been a patient of Dr Whalen for many many years, always get the best care.Everyone friendly…read moreand kind. Would never consider going anywhere else. Always feel well taken care of everytime I am there.

Absolutely the best care I have ever received.From front office ,to hygienist to amazing dental…read morework. Extractions and implants done with care and precision and always a follow up.I travel from Manhattan and am happy to do so!