Headed out to Northbrook, which turned into a drive to Crystal Lake. And with gas at a literal…read moreall-time high right now (might find it at 4.99 in the city, if your lucky; more likely 5.49+) you find cheap gas where you can. On this trip, it happened to be in Algonquin. It's a big station--I don't think they make small Thorntons stations. At Thorntons, though, you have to be tricky because they sell that E85 gas or whatever it is, plus some other kind of gas, which are cheaper than the standard regular/plus/premium unleaded. They advertise it in their signs, too, so you need to make sure you know which you're getting. They have the pumps color-coded--at least, this location does--so that helps, but if you're just looking at price you might not get what you actually planned. I've almost done that before and almost did here as well, so just pay attention.

Extremely clean and well lit when arrived. Gas stations were full of windshield wiper juice, and…read morepaper towels. When entered I was welcomed kindly and asked if there was anything I needed help with. The store was mopped, smelled good and was to get around. Location was right off the main drag so getting in and out was simple. Service was fast and friendly and I feel I received good value for the drinks, gas and ice I purchased.

They're at a busy intersection, so the fuel is overpriced…read more But the 1 star rating is driven by the state of the bathrooms. They are horrifically filthy. Go search YouTube for "Poultrygeist bathroom scene," to get an idea. It's a Lloyd Kaufman / Troma movie, so obviously NSFW. You've been warned.

I'll start out by saying this isn't the first problem I've had here. I'll also say, I've seen other…read morepeople have problems here as well. Out of complete convenience I still went, but I can say I will not be back. I stopped to get gas, put my credit card in, have to enter my zip, the '1' button isn't working. Okay, no big deal I'll go in. I give the lady an amount and go back out. I press regular, grab the nozzle the screen says 'please wait...', waiting, waiting. Now the screen says to return nozzle. I returned it and try again, the cashier comes out yelling at me telling me I did it wrong and need to come back in. I've been pumping gas for years, how could I do it wrong and why is this lady screaming at me outside? I go in, she explains to me I selected premium gas, which I didn't, I wouldn't. At this point she's explaining that I messed up and it's my fault and I can try again. But now since the amount has to be returned, my card doesn't work. I'm without gas and patience. This lady was so rude, not the first cashier I've seen yell at customers because she's having a bad day. How ridiculous. It's a gas station, shouldn't be so complicated.

Been using them for a while to do my oil changes and they're usually fine like every typical 10 min…read moreoil change place. On my most recent visit, they put the wrong oil in my engine. I caught it when it was time to pay when I reviewed the sheet they typically provide w/receipt. They just didn't follow the notes from my previous visits for what oil type. Honest mistake, it happens. I'm here and let's get it done right! They tell me to pull my car around again and wait to get it fixed. Service tech sees me as he opens the bay doors to the one I wasn't in line with and waves me to come on over. As I try to reposition my car, another customer flys into that bay, and he begins servicing them (I was the only car waiting outside prior to this). I confronted the tech and he just kinda shrugged it off and told me the bay I was waiting behind was wrapping up soon. Okay fine. They ended up putting the correct oil in and sent me on my way. I was really understanding about the mistake but what really upset me was how unapologetic the staff was and the lack of urgency to correct their mistake. I will not be coming back here and urge anyone else to avoid them. Absolutely awful customer service!

Service for an oil change is always great. Quickly and efficiently done for the best value in Oil…read moreChange service. One exception is that you make sure you get the service you ordered. Full service includes what?.......... You get oil and filter change. May want to skip full service.

Very disappointing experience at this location (171 E Higgins Rd, Gilberts, IL)…read more At around 8:12 AM, I tried to buy a box of Hershey's chocolate for my kids. The cashier pushed my items aside and told me to wait while she served everyone else in line first. There was no clear reason for this, and the behavior felt very disrespectful and unprofessional. The situation caused me significant stress, and I had to leave and go to another gas station nearby. I would not recommend this location

Really friendly staff that works here. Good people who you can spark a lil convo with while…read morechecking out. They have a great variety of products inside and some items better pricing than other stations. (Red bull for example) $1 cheaper. ALSO... they have a mask sign on their door but respect your decision to not wear one and do not bother you if you don't have one on. I will always support any business who actually represents America and our Freedom of choice.

I have been going to this place for years or as long as I remember, but this last time as I was…read morepulling in there was a elderly women blasting her horn, I proceeded to fill my car up and she continued to blast her horn every 30 seconds or so . I looked inside and the person working the counter was looking at her and laughing with one of the customers. I finally asked the lady if she needed something and her reply was yes please , I am handicapped and can't fill the tank , I called the number on the pump for just this purpose but the person didn't answer , it was evident that the person inside already came out once to help her because the hose was already in her car and the pump actually pumped about. a dollars worth of gas but then it kicked off . So this lady was trying everything that she could to get the guys attention and he totally ignored her . He had to see on his control panel that the pump wasn't working anymore . So I took her credit card and pumped her gas for her because the lazy POS behind the counter wouldn't . Buddy the 2001 ADA law requires you to help . Do your job. I told her to never use this place again and take her business elsewhere. Where they care about their clients . I will never use this gas station again, I was thinking that this could have been my own mother being treated like this . To the owner whoever is the person working at 3:45 pm on December 19th 2022 should be fired because you lost my business, the ladies , my mothers and everyone that I persuade to not come here .

This gas station refused to help the handicapped pump gas. I will go out of my way to avoid buying…read moregas, a car wash or make any purchase again at this horrible place. The new Thorntons in Cary, across from CVS was most helpful and assists the disabled pumping gas. Shame on you Fox River Grove Shell gas station!

I have never reviewed a gas station before lol! The guy at the counter was so rude to me it was…read morecrazy. I mean I get that his job probably isn't the easiest dealing with people, but I was so pleasant and he was straight rude and yelling. Definitely will be going down the road for gas in the future.

I do believe this is the worst gas station I've been to I work there for over 10 years and now I…read morejust got ripped off because the lady told me I could take out $40 over and then only 30 and kept the $10 for me this is illegal and none of these people at this gas station care about any of the people in Cary when I worked for Sam we all cared my advice don't trust them with anything when I called back they told me it was my fault because I did not understand her so they assumed that was my fault I don't mind paying for what I buy but I don't like being ripped off and Sam never did this but these people do and it's not Sam's Corner anymore don't let them fool you by th e sign good luck to all of you I avoid this place

If I could give 0 stars I would. I stopped to get gas and figured I would just get a car wash as…read morewell. After entering the wash stopped twice and the track was no longer moving. The attendant walked by throwing his arms up as I'm trying to understand if I need to drive out or what to do. Finally the track began to move again and skipped half rinse cycle and I was left with soap all over my car. I went inside and asked for a refund as I was left with soap all over my car. The attendants both acting extremely irritated said no they would credit a wash. I nicely stated I was not comfortable going through again as twice the track stopped and I don't want to risk damage to my car. I would like to get in contact with upper management as the staff working were unpleasant and unhelpful.

Marked open 24 hrs online but closed to the public after late hours. Very disappointed, you could…read moreat least mark online that you're closed.

Great gas station. In Arizona, you rarely experience good customer service at a place like a gas…read morestation. However, in Crystal Lake (IL) everyone seems to be beaming with joy! The gas was cheap, pumps were newer, and the inside was HUGE, clean, and stocked full of goodies! I got a super cheap ($1) iced coffee and my cashier had a friendly attitude. Also, WOW gas is cheaper in Illinois.

very bad experience milk said 2.49 on shelf…read morerang up as 3.99 they wouldn't honor the price Just removed the tag very rude management, do not go here

Expired food. Just came in for a snack and to use the bathroom and they made me feel like a disease…read morechecked the bathroom right away after I used it, didn't tell me the total or hand me my bag. Avoid this location written 11/10/23

I pulled in because I was driving on fumes and had one more errand to do before being able to get…read moreto Thornton's for gasoline. To my amazement, the prices were about 30 cents more than any other gas station in the area! So, I only pumped about 4 dollars worth of gas (used my AMEX so they would have to pay more). They put a $99 hold on my 4 dollar purchase. Thankfully, this is a no-limit AMEX card, otherwise I'd be ticked off! Shell sucks. Next time I have to go to a Shell, I'm taking their windshield cleaning wand with me!