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    Phillips Carolyn A DMD

    5.0 (2 reviews)

    Services - Phillips Carolyn A DMD

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    12 years ago

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    Advanced Dentistry of Collegeville - One of our Satisfied Clients

    Advanced Dentistry of Collegeville

    2.4(44 reviews)
    2.1 mi

    I just had my first visit and was pleased with the care I received -- x-rays, a 3D scan and a…read morecleaning. The hygienist was knowledgeable, and Dr. Silva clearly invests in her team's development and in helping patients find the root cause of their issues. As a follower of Christ, I was also encouraged to see scripture displayed in the office.

    DO NOT USE this dentist! I have been a patient of Dr Silva's…read morefor over 12 years. Something has drastically changed for the worse. I used to know the staff, Dr Silva remembered me, and I felt safe and cared for. None of that is true now. CHARACTER * I was her patient since before marriage, and we were pregnant at the same time! But she stopped using my nickname and reverted to my formal name despite my request. * She repeats the same story every visit about someone taking her photo at the airport due to a hair color similarity. This is very concerning as I've only seen this behavior with people with degenerative mental disease. It makes me very uncomfortable that she has told me this story at least 20 times & she tells it like the first time, every time. * She exaggerates minor issues into expensive treatments. Friends and colleagues who sought second opinions found her assessments inflated. She has a reputation for price gouging. STAFF * Constant turnover. Every visit has new staff, making continuity impossible. * They forget appointment purposes. I was once asked if I was there for post-op during an Invisalign check. * Scheduler claimed I hadn't had a cleaning in 1.5 years, which was incorrect (I'm there every 6 months). Where did those records go? * Over-reliance on technology. A hygienist claimed I was missing a tooth based on a scan, despite it being visibly present. * Calling the office is difficult; you reach machines or off-site services. INVISALIGN * Dr Silva pushed Invisalign for years. I paid a $1,200 deposit but canceled due to finances. The office claimed it was irreversible, but Invisalign called the office to make them refund me. * The front desk refunded me twice by mistake, requiring me to correct it. * I eventually got Invisalign with new insurance. It was supposed to be 18 weeks but turned into 18 months due to staff turnover and poor management. * Multiple Invisalign staff gave conflicting advice. One misread tray numbers and tried to have me skip 3 weeks of trays. I had to leave & come back with my calendar to prove that she was wrong. She still doubted me but went back to look & found the 3 weeks of "missing" trays right in the box. * Initially, they insisted on regular visits, then abruptly gave me all trays at once (the Invisalign person had quit). * At the end of 18 weeks my bite was misaligned. Dr Silva took cell phone photos and texted them to a friend orthodontist. I asked the Invisalign employee how Dr Silva did not foresee this outcome, & she said "I wish I knew" & that Dr Silva is "just the dentist who orders the trays" & doesn't do anything else. She didn't even know how to take the scan of my mouth. * I got a 2nd opinion & that orthodontist revealed: 1) Dr Silva's awards are for sales, not quality. 2) There are several tier options of Invisalign & I was only offered the most expensive one 3) A real orthodontist would have seen the scan & known that by the end, my bite would be wrong. Manual tweaking/change is required & you can't just let the computer do all the work. * I asked Dr Silva to cover the cost of seeing a new orthodontist. Her defense was "no one is perfect"; if I'm paying thousands of dollars for treatment I do expect perfection. She offered her friend's help instead. * I had to visit her friend's office after hours for a scan. Got 15 more weeks of trays, then 12 more. 18 weeks became 18 MONTHS. Still no retainers 4 weeks after button removal (my new dentist orders retainers immediately to prevent shifting). * At my final appointment, staff forgot the purpose of my visit. Dr Silva was in a meeting and only polished two teeth despite promising full polishing. I'll have my new dentist finish it. Save yourself time, money, sanity, and the safety of your teeth. DO NOT USE this practice.

    Photos
    Advanced Dentistry of Collegeville
    Advanced Dentistry of Collegeville - Dr. Silva working on a patient during our free dental day!

    Dr. Silva working on a patient during our free dental day!

    Advanced Dentistry of Collegeville

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    Albina Veys, DMD - The welcoming desk. Always a big smile and welcoming conversation

    Albina Veys, DMD

    3.7(6 reviews)
    0.2 mi

    STOP, don't walk run to see Dr Veys. The initial phone call with Erica, scheduling, reviewing and…read morework up were all painless.All my medical records, X-rays, consults and paperwork were spread in front of them when I arrived. Everything was organized and they asked all the important question about my medical and dental history. They left nothing out. When I first met Dr Veys I was totally impressed. She examined me front to back, up and down, inside and out. I apologized for the mess my mouth was in. I saw a Prosthodontist for almost 9 years. I spend a lot of money, time, pain and not to mention anxiety. This dentist I saw was a salesman and sold me a lot of junk. Whatever work that was done had to be redone. Dr Veys was able to fix and undue the damage that was done and I didn't have to take a second mortgage. I never had to sit around. She ran pretty much on schedule. This was wonderful after waiting hours to see the other dentist. I spent more time walking out of appointments which was horrible, lack of patients time and unprofessional. I didn't have the anxiety of her discussing money and what things cost. The previous dentist would talk money before working on me. Even telling me how to pay for the work. I thought that was the job of the front office? There is never any pressure at Dr Veys. All financial services are handled with the staff at the front desk. Erica explains everything on the bill. What was done at today's visit and what was happening at upcoming visits. Oh yes, Melissa, what an incredible hygienist. I've had my teeth cleaned ever since I had teeth. WOW, I think she cleaned and sanitized my mouth like Mr Clean. I never knew my mouth could feel so smooth and shiny and decay free. My fingers are tired of talking. So, take my advise from someone who has lived a nightmare in a dentist chair and call (610) 489-6663. It will be the best call you will make. Your Mouth will thank you. :)

    Hi, I went there for…read moreyears and now left. She was always pushing unnecessary procedures under the guise of real need, really disgraceful to my mind. Also, I found it interesting that when I would ask questions she would appear annoyed. I have gone to another dentist who is wonderful. I explained my family wants required procedures and we're happy to discuss any that are anything else. What we didn't want was every visit to be told we need work, when we didn't. He also takes the time to really explain the what and why of his work - it's really fantastic. Example: Last time I went to Veys several years ago I was told I had several teeth that needed cavity work. My new dentist never mentioned a thing. He did say everything looked great and he advised on items that might be coming within the next 10 years due to my age. Don't take my word for it, talk to anyone who has seen her for more than a couple years.

    Collegeville Dental Associates

    Collegeville Dental Associates

    3.2(10 reviews)
    0.1 mi

    Dr. Estelle and his team are the best around! I made the mistake of thinking all dentists were…read morecreated equal which is a mistake I am still suffering from. My family has been going to Dr. Estelle for over 15-20 years now and as long as I can remember I've rarely had issues with my teeth. When I moved out of state I had to use a different and unknown dentist but he accepted my insurance. Unbeknownst to me... all dentists are not created equally and this guy jacked up my teeth! You will NEVER have to worry about unnecessary work being done, Dr. Estelle and his team are very honest & trustworthy, very professional, gentle & quick while not compromising the quality of their work (especially for someone such as myself who has quite the needle phobia). I read a review where the patient stated that Dr. Estelle didn't listen to him (and while everyone's experience is different), I have personally never experienced this. Dr. Estelle and his hygienists have always listened to and answered my comments, questions and concerns! If you're looking for a professional, trustworthy, and legit dentist I highly recommend Collegeville Dental Associates!

    The last time I went to this practice, Dr. Estelle drilled my teeth so extensively (his words:…read more"drilled the shit out of them"), I am afraid to have anyone come near me with a drill. He was quite insistent that I should get a full restoration (all teeth pulled, all implants) and didn't want to do a patch on 2 front teeth where there was some areas of erosion from the prior fillings. He handed me a mirror after doing the drilling on those 2 teeth and before the filling, and they were bloody stumps. The previous dentist (prior to him) had not drilled them nearly as extensively as he did. I often wonder why it was so necessary for him to do that, instead of patching those small areas. I would certainly quickly require full implants with dental care like this.

    Phillips Carolyn A DMD - generaldentistry - Updated July 2026

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