Actually, I had a hip replacement there a few months ago. It…read morecouldn't have gone any BETTER! Clean, very well staffed, friendly, helpful, excellent listeners, fast to respond to button calls; professional. You are not going to believe this, but (..... the food was higher in quality than most restaurants we dine at, and those restaurants are not cheap). The guy running the food service personally stopped in multiple times during the day & night after the surgery. Understand, I had five previous surgeries at a facility in MN considered to be one of the best in world. My visit to Two Twelve far, far outperformed those experiences, and at every level. Hard to believe, but true.

Awful. Absolutely awful. I hate going into it so many horrible opportunities to go into it. In any…read morepossible way they fall through. When it came to mental health, physical injury, scans, bedside manner, I would say? Even if it was your last, however, many dollars to go to Shakopee, go THERE! This of course, is comments of urgent care/Emergency care. The doctors are phenomenal, one of them birthed me, and my two other sisters. My father was his patient for decades. Another doctor, was me and at least my mom and One or maybe one or two more sisters, primary doctor for my whole life, my other sister's whole life, and at least 5 to 10 years with my older sister. So because of my experience with the doctors being so amazing, any negative point in my rating when it comes to the stars, comes to the bedside manner, quality of gear, lack of general knowledge of medicine, goes to the urgent care department - So I will put it at a I don't know, 2/3? Considering the doctors don't deserve a negative hit, but a spotlight should be shown that no one should ever go to this urgent care! Ever!

I've been going to this clinc for awhile, but before kids and with them. The new facility is…read moresoooooooooooooo cool. It looks like a swank hotel (but still smells like the doctor's office). Besides the awesome bathrooms with neato tiles, they have huge hallways, non-80s art, and some sweet medical-techno gadgets on site. The nurses, doctors, midwives, and especially the front desk ladies are crazy nice and don't seem to be rushing me along as usual HMO providers could. They ask pertinent questions, and call promptly with lab results. Thanks for two beautiful babies and a healthy family, Grand Avenue Clinic!

I'm really disappointed in my experience. I thought I was getting a good home clinic with my new…read moreinsurance because of the location and the previous reviews . Dr. Van Dyck was very rushed, giggled maniacally when he shared with me he is an introvert and only drinks his tea at home (I'm thinking to myself: "Good. Because if you had caffeine you would be a complete freak"). Like I should care? WHY are you wasting MY precious 20 minutes of time -- that you keep reminding me we are running out of whenever I ask you for your advice about something -- shooting the breeze with me and sharing all this info about yourself as if I would care? Why are you telling me about your wife? And your kids? You are the caregiver, I am the patient. My precious 20 minutes is about my health, not your personal life. Both he and his assistant Emily snickered any time they mentioned me having a very unpleasant but highly recommended diagnostic exam done -- which I thought was really unprofessional. I finally had to ask "Why are you both snickering when you say this? How is telling me I should have it done funny?" You're supposedly educated health care professionals, not 12-year-olds. It makes me extremely uneasy that the people I am putting in charge of my health care and medical records are snickering about any health-related issues I may have. Unless of course, these are not health care professionals, but health care CLOWNS. What else are they snickering about? Are they snickering about you and your health too? In his anxiety-fueled haste, the Dr. glossed over a pretty serious acute and excruciatingly painful issue I'm having because, as he blamed the insurance, "It was not in line with what is done in a checkup as insurance defines it" -- so I am going to have to end up going to the emergency room, which is then going to cost the insurance company a lot more to cover. He even did "examine" a body part related to what I have going on, but it took a visit to my chiropractor to notice that I had a tremendous amount of inflammation around my ear and lymph nodes. How could this Dr actually have even looked at the area after I told him I was in excruciating pain and not seen anything, when my chiropractor noticed right away? I felt the clinic was overall not good for anything except referrals. They were on time and everything moved along quickly, but it was really sloppy & unprofessional. And I think this Dr. needs to work on his own mindfulness and stress management skills. I've been to plenty of other medical professionals and no, they don't all act like this. If you know you are giving inferior care and you're going to use the excuse that the system won't let you give the quality of care you want to, then put some energy into changing the frickin' system, you fool. Or go into another profession because -- and I don't care what medical school you went to -- you are clearly not good at, nor passionate, about being a physician. The most I will use this doctor for is to get referrals to someone who can actually do something.

I went in today after taking a fall, and from start to finish my experience at this urgent care was…read moreexcellent. The intake process was smooth, and the receptionist was welcoming and helpful. I was seen very quickly, and the facility itself was spotless and comfortable--truly a lovely environment (as much as you can call an urgent care visit "lovely"). Every staff member I interacted with was wonderful. The nurse was kind and reassuring, the x-ray technician was professional and thorough, and the nurse practitioner who treated me was smart, informed, and very easy to talk with. I felt heard, cared for, and well taken care of. While I wish I hadn't needed to make a trip to urgent care, I'm grateful I came here. They made an unpleasant situation as positive as it could be. Highly recommend!

This is THE BEST Urgent Care I've ever been to. From the receptionist, Mina, to the entire staff,…read moreeveryone was super kind, caring, professional and patient. I was seen by several staff and had my blood drawn (quick and painless!). The lobby and exam rooms are quiet, clean and comfortable and there's ample and easy parking. Thank you to everyone at Allina for the fantastic care!!

My Sister had facial surgery(from a dog bite) here. They did a fantastic job!!!…read moreThe staff is so nurturing and friendly. Melissa(she gets the 5 star rating alone) in the billing department went above and beyond to make my sister feel comfortable and cared for, after a year of dealing with her trauma of this dog bit incident. HIGHLY RECOMMEND this place!!!! I feel confident this place will take care of you, and or your loved ones. As they did mine.

My surgeon is incredible, but I'm just here to comment about the staff at the surgery center. The…read morenursing and support staff are very friendly and professional. They are knowledgeable and explain things well. The nurse had a wonderful bedside manner. I felt comfortable being in their care. Although my surgery was minor, I felt important and well taken care of throughout my visit. There was even a nurse who wasn't assigned to me that asked how I was doing. That alone says a lot about how much they care about their patients. The TV in the pre-surgery room and the warm blankets were a nice touch. I couldn't have asked for a better experience. Thank you.

My son was transferred from Alina West Health ER to Children's for Appendicitis. The waiting room…read moreat Children's was a nightmare. Overcrowded and pure chaos. Luckily Allina called ahead so we did not have to wait the estimated 2-3 hrs to be treated. The nurse he had was very abrasive. I feel like we received better care at Allina

What a wonderful experience for my son. My son is a teen on the spectrum and he had to have surgery…read morehere. All of the staff were absolutely fantastic at their job. They did a great job talking to him, explaining what was going to happen at each step of the way. The room was clean and comfortable. They were very thorough with their care and attention. They were able to ease his anxiety and help him through out his time there. The phlebotomist even had us all laughing. All in all I am so thankful for the care they provided to our son and us.

Quality of care was good, but beware if you don't pay your copay or coinsurance at the time of your…read morevisit. They never sent a bill then sent us to collections with absolutely no contact whatsoever from them. Would NOT recommend this clinic for that reason.

Grateful for this urgent care because I've had to stop by twice already but both experiences were…read morefairly pleasant. Not a super long wait time on Sunday mornings, although there isn't a lot of time to ask questions after your diagnoses since they move quickly. Staff is also always friendly.

A dear friend of mine was a patient in the ER with covid. She had asked the nurse for some water…read more The nurse told her, "you have covid you don't need water." And shut the door on her! She was also asked if she was hungry. She said yes. It was around dinner time. She never received a tray. She asked where her tray was, and she didn't get one until 9pm, no cover over her food, and her tomato soup and chicken breast were COLD! This is how you treat the sick?!?! She felt she was in a DEATH CAMP! This is ABSOLUTELY DISGUSTING!!!!

The billing department is incapable of doing their job. They stole $1574 from me being dishonest…read moreand not listening to the customer. Ridgeviews billing department did not submit the claim to the insurance company just used hostile tactics to collect money that was not owed to them. THEN when billing did their job the insurance company accepted and paid the claim, Ridgeview refunded my money to my fsa account. I am not out that money to pay my other medical bills. There is a specail place in hell for these kind of people.

I stopped in the infusion center to get some labs done for a possible treatment, and it was nothing…read morelike expected. Every infusion clinic I've visited has had a very "hospital" feel; not this place. It really looks like sort of a living room. It's a nice, big room with large windows. There are comfortable chairs gathered around tables, the patients chat easily with the staff, and there's a soothing waterfall against one wall. The nurses were very friendly with me, and definitely know their way around an IV (my needle stick didn't hurt at all.) Sometimes infusions can last several hours, so it's good to have a comfortable spot to spend that time. They told me people even have food delivered! Think about that for a second. It's a room filled with people with needles in their arm. A delivery guy walks in and says "Awright, who had the Kung Pao Chicken?" If that doesn't make you giggle a little, I'm not sure what would.

I came here in early November to see Dr. Epland and she and her staff were great. The following…read moreweek I went back and had an infusion done for 5 days and everyone was very helpful and patient.