Long wait times, inconsistent appointment times, crowded lobby. Staff seemed nice but maybe they…read moreneed a better manager or bigger office the place is always packed. Would avoid this clinic and go somewhere else.

I am terrified of needles and the young lady that drew my blood was a machine with precision…read moreaccuracy. She was the only one on staff at the time and she was very pleasant despite being extremely busy. Truly a master of her craft and I was grateful for her.

Giving this company a 1 only because it's as low as the scale goes. I sure hope no one getting…read moretheir labs completed here has any serious issues because they are SLOW. Labs drawn a week ago and not one of them resulted yet. Go with lab corp if you have a choice. I'll be changing specialists just so I don't have to deal with Quest again.

Had a urinalysis scheduled at 9:40 and by 10:30 I could not hold it any longer. I told a nurse my…read moresituation and she did not seem to care. Took the morning off from work. They were terrible.

Had to use this facility at the last minute. Called on a Saturday and she was able to get us in at…read morea decent time the next day. The process was quick but very thorough. The woman who conducted my test was very informative of next steps. I felt at ease and knew I was in good hands.

Had to come in this past weekend and go to the ER! Actually went twice to get my follow up…read morebloodwork done. I had Dr. Smith and he was absolutely wonderful with my case. My nurse Erica made me feel so much better since the ER wouldn't let my husband come back due to not knowing anyone to watch our kids. She got my IV I'm on her first try because my veins are stubborn and blow easily. Theo was my tech and he got my IV on the first time, but as soon as they went to get my blood it blew as always. Erica was so gentle and through with my care and explaining everything to me. When I went the second time to get my follow up bloodwork I have nurse Kevin who did my blood and got it the first time and luckily he got my blood before it blew. (My left arm clearly doesn't like needles) I have a couple of different nurses and people who took care of me and checked on me Brian, Kaitlyn and I think Kelsi. They were all so nice and helpful through this experience. Overall Doctor Smith and Nurse Erica were my favorite and everyone was so nice and helpful. My experience due to what was happening wasn't easy so I thank you to the nurse and Dr. Smith who had to talk to me before I was discharged Saturday and Monday.

No stars! My 83 year old mom was sent to the Cape Fear Valley Medical Center by Village Green…read moreRehabilitation Center (a whole sad excuse of a medical facility in itself) at 7:00 a.m. The doctor ordered blood work and other tests. The ER decided to admit her at 2:55 p.m. for further observation. We were told they were preparing a bed for her. At 6:32 p.m. I received a message that her room was ready. I am typing this review at 8:02 p.m. I asked for the second time about what the holdup was for getting her to her room that was ready 2.5 hours ago. I was told again that they are waiting for transport to take her to her room. This creates a bigger issue, a patient with an assigned room is still lying in an ER room 2.5 hours later. This is a contributing factor why sick people set in the ER waiting room for hours before they are even seen by an ER doctor. In my opinion, this is a very inefficient system and needs to be revamped!

The whole commercial for Oak Street is a lie! No same day or next day appointments. They didn't…read moreseem concerned my mother had pneumonia at 81years old. Thank goodness she was smart enough to go elsewhere.

They don't provide professional services. My husband went there and they diagnosed him with a UTI,…read moreonly to find out that the diagnosis was wrong.

One of the few doctor's offices that isn't affiliated with CFVH...that's a good thing! I've been…read morepretty impressed.

This is gotta be one of the worst office I have ever dealt with. They're unorganized they tell me…read morethey're gonna call in a prescription. They never do. They don't follow up with you, and as well, they can't get their act together. They made so many mistakes on my prescriptions and care. It's not even funny wouldn't send my worst enemy there.

Nurse called name out to come back, guessing the lady at the front wrote the name wrong on the…read morepaper and called a name that wasn't mine. I wasn't sure if she was calling out for me to come back but she stood behind the door and called my name mispronounced it and gave me hella attitude when I came up asking if it was me or not her response was "your the only one sitting out there" but she never came around the corner or nothing. She put up an argument and didn't apologize. It wasn't the point of mispronouncing the name it was the way she went about it, very unprofessional. She honestly doesn't need to be working there as a nurse and dealing with people who don't feel well. We are a military family and it was just a terrible encounter. Her Name is Gabriella (Gabby)

Had me sit there for an hour to tell me because I haven't met my deductible which is different from…read moremy insurance co pay they treat me as self pay and don't honor the insurance co pay and wanted me to pay $95. Should have signs up or tell people that up front

Had my gender ultrasound today, we are doing a reveal and that's the very first thing they asked…read moreme, so it could be sealed and hidden from me and my husband. The ultrasound tech was amazing talking me through everything since it's my first child and showing me everything other than the baby parts lol. My little one was SO stubborn not wanting her to get a picture but she successfully got it. I will be coming back once i'm further along to get the 5D ultrasound, I can't wait!

My husband and I had our first ultrasound here so we could be together when we saw our baby for the…read morefirst time (he was unable to attend the anatomy scan set by our provider). We explained this both when I called to set an appointment and again when we walked into the ultrasound room. I was very disappointed when they told him to have a seat away from me. I was hoping for an intimate experience, but all I could see of my husband was the top of his head if I leaned up and looked over the technician's shoulder. The room was spacious and able to accommodate lots of friends and family, however it was just my husband and I there. He sat at a couch facing a large TV monitor on the wall while I was on a table. The staff was friendly and we received a lot of pictures at our appointment, but I was disappointed by the experience. Although the prices were good, I would rather pay more somewhere else and be able to share the moment with my husband.