Kyle was prompt and came before scheduled. Fixed the minor issue easily (garage door sensor), less…read morethan 5 minutes of arriving. Suggested another minor issue that I respectfully declined since I could do it myself. He made sure everything was all set before leaving.

Kyle Layugan worked with us today! He was very informative and helpful with whatever questions I…read morehad. Mahalo!

This is an amazing company very highly trained security officers. I seen them on various properties…read moreand locations and I couldn't be more amazed the way they handle those situations with professionalism and when it's needed, they are firm. They don't back down and if you are breaking the rules they will address that immediately. I've seen them boot homeless people off properties they weren't supposed to be on. I've also seen them at Walmart, Kapolei the guard that works the outside drives a blue patrol vehicle, with the really bright lights for security and safety purposes. Also helping customers The older customers load up the vehicles with their case waters and other heavy items things that they knew were heavy just going above and beyond true aloha spirit. Ohh also the security that drives the patrol vehicle that brother don't play I've seen him boot people out of the fire Lane immediately like there's no tomorrow for parking illegally. i'll be honest I tested him one day I parked on the fire lane He passed by me I thought ok maybe he will let me stay parked here cool so I continued watching him He turned into a parking row disappeared next thing I know he is right on the side of me he looked at me and said excuse sir this is the fire lane only emergency vehicles can be parked here I need u to park in a available parking stall please I said OK absolutely sorry for that he said no problem, sir You have a good rest of your day and thank you for moving I appreciate that. I did not catch his name but he is always in a patrol vehicle and I've seen him in the inside also patrolling he is on it He knows what he's doing True aloha spirit highly trained this company is lucky to have someone like this guy on there team just based off of my observation of him he's a hard worker. He also deserves a raise and possibly a promotion. not to sure what his current position is in the company but in my opinion he deserves one. and also the other guards on the inside they also do a really good job thank you signal security for really being a true aloha first type of company and for the highly trained security guards it's really shows based off of my observation of the guards it shows the owner Chris who is a woman I did my research because I wanted to know who owns this amazing company. Chris really good job running your business you're a really great business owner 100%.

Chris and her team at Signal Security have made a tremendous difference in our community. Since we…read morepartnered with them about a year ago, we've seen a noticeable decrease in vandalism, trespassing, and other unwanted activity. This has had a direct, positive impact on the safety, appearance, and overall feel of our neighborhood. If you care about protecting your home, your investment, and most importantly, the safety of your keiki, I highly recommend Signal Security. Chris is a pleasure to work with--professional, responsive, and genuinely committed to the quality of service her team delivers. You can tell she truly cares, and it shows in the results.

I would give them 7 stars if I could. Always available, easy to get to, ample parking, great…read morecustomer service. Fingerprinting services via Fieldprint Hawaii and CPR/BLS training available all at the same place?!? Sign me up. Definitely returning here for my fingerprint and CPR certification needs.

If youre here to do your Fieldprint fingerprinting please be advised this location is on the second…read morefloor of the building with only accessibility via stairs. Not ADA accessible at all, which is not mentioned anywhere on their website. Anyways, had to dock stars for that. The staff seem friendly otherwise and theres a private parking lot with 4-5 stalls reserved for customers.

I just imported an Acty van from Japan and was looking for a solid alarm system. I stopped by…read moreSecurity & Sound Systems shortly after they opened, and Kent greeted me right as I parked. I told him what I needed, and we walked over to my van to take a look. I have a newer 3rd-gen Acty--maybe one of the first on the island--and Kent took his time inspecting the interior to understand how the locks and windows worked. He was incredibly thorough, checking every door and window carefully. I was a little concerned about drilling into the van or interior panels, but he explained how their alarm systems are installed and even brought out some parts to show me. That helped me decide where things could be mounted to keep everything as clean and minimal as possible. I also mentioned that when I first got the van, all the doors used to lock/unlock with the key, but they randomly stopped working. He said he could take a look at that too. Kent walked me through all the different alarm options and recommended the best one for my specific setup, especially considering the van is over 25 years old. I wanted something high-quality, and he got me set up with a 2-way alarm system and the mobile app add-on with GPS tracking. Someone had missed their appointment that morning, and he was able to get me in the same day! Not only did they install the alarm, but they also fixed my power door locks--now I can lock and unlock all my doors (including the trunk) with the remote. The install was super clean: no holes, no visible wires. 10 out of 10--highly recommend. Aside from his professional and knowledgeable work, Kent is just a genuinely nice guy and super easy to talk to. Thank you so much--I'm beyond happy with my alarm!

This review is long overdue, and I must recognize this wonderful business that does solid work on…read moresecurity systems for vehicles. I have a vintage rod, as I've been roddin' since my dayz out of high school. Nothing fancy, and definitely nothing worth stealing, yet there is always one knucklehead out there that wants to mess with you, & your ride! What to do? Security & Sounds Systems my friends! Security & Sound Systems has been in business for a very long time, and I have used them numerous times to do work on my Camaros, Mustangs, and family vehicles. The products that they provide, as well as the work they do on security systems is impeccable! If you want to help deter a knucklehead from messing with your car, I would highly recommend you check out Security & Sound Systems to see what they have to offer here that would meet your security needs. Bottom line is anything can be stolen, but you still buy security systems like this to slow up knuckleheads that don't respect other peoples property! Lol!

Not to take away from the hard-working employees at Aloha Alarm, but the account manager "C" really…read moresucks!!...I've been trying to stop my alarm service since December, since we're moving. No response, left multiple messages with customer service, spoke to a rep 2 days ago in the service dept, always the same answer, "C" is not in today, but when she comes in she'll call you back, and we'll also let another manager "J" know as well. Meaningless dribble...no calls after leaving multiple messages from anyone. Something tells me something is "going on" (management issues, financial issues, etc.) at that company, and not in a good way. When they don't respond to customers and in effect leave decision making to one person, who chooses to either not show up to work or is too "busy" to even return calls to customers, something is definitely wrong. Maybe they need to replace her or the entire management. Customers are not being serviced properly. Next step for me is to reach out to the State DCCA to file a complaint. If you feel you're not being treated fairly I suggest you do the same. Some action has to be taken to wake these people up or else it will remain the same. Me, I'm outta here with these guys, we had service for years but seems current management is sub-par and not taking care of customers. Watch for more reviews, if the negative trend continues, it's telling you something is really going on. Good Luck in the New Year!

Great alarm company we've been customers for over 5 years no complaints great customer service.read more

RJ, Patrick and Roger were so great to work with! The cameras and the NVR with the monitor work…read moregreat and they installed my wired doorbell cam that I bought at no extra charge since they were doing everything that same day. They really have gone above and beyond to make sure we were completely happy and satisfied for what we paid for. I highly recommend them to my friends and family!

Great cameras and very reliable. Infrared works well at night. I liked the 8 cameras initially and…read moreprofessionally installed that I decided to add 2 more cameras so that I could get all areas covered around my property. I decided to get a larger monitor so I bought a 42 inch TV to get e better view. The mobile app is very user friendly and I am able to allow a family member to have access to my camera as well. bell. Sometimes it's hard to contact them.

Securitas at Waterfront Plaza. Very modern and approachable. Very good parking garage available…read more I'm liking this office with pleasant yet secured atmosphere employed by wonderful staff. My initial visit was an impressive one. Great office space.

How you talk to people matters. I lived in my neighborhood for over 3 years and our HOA / builder…read morecontracts security with Securitas in Koa Ridge. I've never had any issues and appreciate their presence, but I had an unpleasant situation on 08 SEP morning with a security representative in a truck who was threatening and threw explicit language at me and kids because we walking near a barrier sign. We are not a threat to your security and there's no reason to be extremely disrespectful to residences. A simple respectfully discussion would have been fine not honking and yelling and throwing threatening language on how you will file trespassing against us.

Allied Universal employees are ignorant of the actual laws, saying they can trespass at discretion…read morefrom City and County Convenience Centers which are public property. HPD can't even trespass from those properties. Added to that, the reason for the supposed "trespass" was because they were counting my friend and I as two loads from the same household even though we came from different locations. We came together to help each other, we do not live together and our items were from totally different places, our own places. Employee was rude, abrasive and abusive, a C&C worker had to get involved, I'll be reporting this all to Allied Universal directly.

Their workers work at my association's gate. One female worker has been rude to me as an owner and…read moremy properly registered guests. She held them up at the gate instead of looking up their names in the system. When being questioned why she did that, she was abrasive and refused to provide information. Tried to contact the company management. No response. There is no oversight of their worker's bad behavior. Be cautious when you consider hiring their workers.