My father was there for 6 months this facility is clean and they staff is well trained and very…read morecaring. Would highly recommend this assisted living facility for anyone who needs extra help and tender caring people. Thank you Ranmar Gardens

l initially considered this location for its beauty and amenities. However, after touring three…read moreapartments, I was informed that my 15-year-old was not permitted. While the property is advertised as a 55+ community--and I am 60--I did not feel welcomed. Based on my experience, the environment appears to cater to a significantly older demographic. It may be more appropriate for their marketing to reflect that distinction. Prospective residents with younger family members should be aware that this community is not accommodating in that regard. While multi-bedroom units are offered, the expectation appears to be limited use (e.g., a den or occasional guest space), rather than true occupancy. Given these restrictions, rental pricing in excess of $7,000 feels disproportionately high. I was also surprised by the apparent lack of concern regarding how these policies may be perceived in relation to fair housing and discrimination standards.

Most amazing, clean, kind and caring facility. My mom feels like she's on a permanent cruise.read more

This facility exhibits serious and ongoing deficiencies in both operations and resident care. Staff…read moreconduct is consistently unprofessional, marked by indifference, lack of accountability, and a failure to perform even basic caregiving responsibilities. There are significant safety and maintenance concerns that appear to be routinely ignored. The building is in a state of clear disrepair, with needed repairs left unaddressed. Sanitation conditions are unacceptable; bathrooms and floors are frequently dirty, and there is a persistent and concerning presence of mold and mildew throughout the facility. Most alarming is the apparent neglect of residents' fundamental care needs. Basic hygiene is not consistently provided, with residents reportedly going without regular showers due to staff inattention. This represents a failure to meet even minimal standards of care and raises serious concerns about regulatory compliance and oversight. The overall condition of the facility--both in terms of physical environment and quality of care--reflects systemic mismanagement. Prospective residents and their families should approach this facility with extreme caution and strongly consider alternative assisted living and memory care options in the West Boynton area that provide appropriate standards of safety, cleanliness, and resident care.

Had an excellent tour and very informative. Sorry that you are currently full we will have to keep…read morelooking as we are in current need. if we cannot find something soon we will return to get on the wait list.

I'm fairly disappointed my mom is there. She has Alzheimer's. They have assisted living and…read morelong-term care, but no memory care there i feel like they were misled saying that they did have it there. My mom physically is fine.She doesn't belong in long term care

As I'm getting older and have suffered a stroke, I'm thinking I best find a home for my final…read moreyears. So, I contacted Susan Lawrence, John Knox Village's Life Plan Consultant, and I just can't give her enough praise. She was totally professional, polite and gave me really good information, which based upon her near 20 years of experience at John Knox Village, she was more than able to do. John Knox Village is huge in size, covering some 70 acres but it's not just some other big complex. Not at all. With its beautiful and lush setting along with a near endless list of amenities, it's actually a piece of tropical paradise. I couldn't have been more impressed with good health care offerings, with everything from independent living to assisted to full care all covered under a life contract. Also. their housing with their Garden Villas, Heritage, Village and Cassels towers with two or single bedroom (maybe more) designs. In all you really have to actually see it to know it. But without any equivocation I can say for what it is, it's the best around that I know about.

They don't take pride in their residents. Lots of complaints from residents and their families and…read morethey just don't care. For the price they charge they should be feeding them 5 star dining .. I had to go out and get dinner with my own money for my parents to eat. I took one look at that food and said you are not eating that. They Should feed there own family members first

My dad has been very well taken care of at Harbor Chase!!!!!! Great staff and very easy to work…read morewith.

I couldn't be happier to share my honest review of TGDB. My mom has been there for nearly two…read moreyears, and from the very first tour, I knew this place was truly special. TGDB offers a warm, welcoming atmosphere, a wonderful variety of activities, excellent food, and exceptional care provided by a team that feels more like family than staff. What gives me the greatest peace of mind is knowing that any questions or concerns are handled quickly, professionally, and with genuine compassion. My mom feels safe, supported, and happy--and she proudly calls TGDB "home." If you are considering assisted living or memory care for a loved one, I can't recommend TGDB enough. Don't pass this one up--you won't regret it.

I'm happy because we are exactly where we need to be at this moment in our lives. I felt at home…read morewithin a couple of days of moving in because of the staff, amenities and dining and the needed support and assistance from the moment we entered beautiful Tuscan Gardens. It is with pleasure that I write this review for Tuscan Gardens of Delray Beach on Sims Rd. In December, I found out we had 1 month to find and to get settled in Assisted Living which was a daunting task because I had an awful experience when I was discharged from the hospital. The rehab facility was my worst nightmare. I swore that I would figure out my options while I had control over my future living. I believe that everyone approaching this next step in life should be exploring what's ahead and touring places now. It will give you peace of mind. From the moment we entered Tuscan Gardens and said hello to Marie at the desk, I knew this was a warm and welcoming community. Marie is there to assist anyway needed. We were then excited to meet with Andrea, the Community Relations Director who took us on a tour. She took her time and showed us around. Andrea answered all of our questions and gave us a chance to talk with residents. Some have been here for years. They were all very happy with their experiences at Tuscan Gardens. That was all we needed to know. The residents are very open and helpful. Before we completed our tour with Andrea, we signed our reservation agreement knowing we found our new home. What a relief it was to begin the process of moving in! Within a month, we were settled and living happily at Tuscan Gardens. This review is a tribute to our new life here. You will find answers to your questions and how Tuscan Gardens meets the needs of their residents. I'm happy to share our experiences in hopes it will help you on your tour. It is the biggest move we've ever had to face and I believe you will find this assisted living is a next and most important step. We are thrilled here and find Tuscan Gardens a very positive environment where all of our needs are met. Activities, events and trips with available transportation: I wish I could show you the photo feed of residents enjoying the lifestyle which are found on our Channel 3. The pictures show holiday events, daily activities and most of all, happy residents enjoying the lifestyle. I pick and choose from the social activities because I'm very happy just being on my recliner in my apartment. The choices are many including a weekly restaurant trip. Services: Whatever you need is here. I must personally thank Sergy who is the person who took care of us as we were setting up our apartment living. Any time I need maintenance and setup services, I put in a work order request and then Sergy appears to quickly take care of things. There is extensive medical care based upon a resident's level,of care. There are 5 levels of care so there's no need to change assisted living arrangements because they also provide memory care. I love the social connections because most residents engage us as I also reach out to them as well. The social connections are very important and encouraged so Tuscan Gardens does many things so residents can be together if they wish. Floor Plans and Levels of Care: There are several floor plan options including a studio, 1 and 2 bedrooms floor plans. There are 5 levels of care. I'm a resident who is independent living while my husband receives Level 1 care. There are 5 levels of care including memory care. We are in the Chianti apartment and find it very spacious for 2 people with lots of closets and kitchen cabinets storage areas. It is bright and the floor plan is very open so we feel very comfortable in our beautiful unit. We couldn't be happier. Dining: The dining room is lovely and well appointed. I never miss a meal though nor could anyone walk away hungry because they always have 2 special entrees at each meal as well as the always "Available Menu". The best part of the dining experience is the wait staff who are very friendly and accommodating. I could tell you the names of our servers because they too are friendly and very responsive. They appear very happy to be "serving" us. It is a very relaxing time to talk with other residents and a time to enjoy the meal. Thank you Natasha for the tone and food that we enjoy. Amenities When you check the website, you will find a wealth of information including a very long list of amenities including an exercise room, beautiful theater where movies are played twice a day, Happy Hour (my husband's favorite time) because they have entertainment while relaxing and mingling, a salon and therapy area, spaces for hobbies like art and games, special events and luncheon trips. There's much more to see on their website so it would be a definite way to find out more about our beautiful, spacious and open layout throughout the community living space, a lovely dining room with very tasty food

The staff was very kind to my mother. The owner should get out of the business. She yells and…read morescreams at her staff as well as the families paying the bills. Hot temper with poor communication skills. Screaming at people ( not the clients) instead of good business communication is her downfall.

Initially, I was very grateful to have found Pacifica Senior Living Sunrise, and their amazing…read moreteam. Elaine provided lots of help, patience and guidance in helping my Mom find the perfect new home. Beautifully decorated, and well-kept property and community. The community and residents are very warm and inviting. Then, I discovered mold in my mom's apartment during the first week of October and promptly informed the maintenance team. Unfortunately, the actions taken did not remove the mold and my mother continues to experience symptoms such as sneezing, coughing, runny nose, aches, and pains for months, which the Dr confirmed are directly related to mold exposure. I escalated the matter to Pacifica's Executive Director, and she immediately coordinated with maintenance to treat the mold, requiring my mother to vacate the apartment temporarily. While the maintenance team applied mold treatment and repainted the ceiling, my mother continued to find mold on personal belongings, including shoes, purses, and towels. Executive Director acknowledged the issue and offered to move my mother to another unit within the building. However, I cannot risk her health any further in that environment and moved her out. When I informed Executive Director my Mother was moving out end of month, she reminded me that they required a 30 day notice which she agreed to waive. However, when I asked for a refund for the last months rent see her response: "We have addressed your concerns that were brought to our attention. We offered to move your mom's room. According to your contract you needed to give us 30 day notice, which I waived for you. Our company is unable to give you a credit for the previous months rent." The building has mold - BEWARE. You're paying tons of money for these people to watch over your elderly parent with dementia but you cannot trust anyone!

I have been a resident at Springtree for 2 years and I find it to be very comfortable for me. Staff…read moreis very friendly, I feel like a family here. I enjoy making people laugh and I am very involved in the activities. I love helping the residents also. The Executive Director has an open door policy and she is always available to talk to the other resident's and families. We have great family nights that everyone has a ball dancing and eating. I would highly recommend this community for any senior wanting a family atmosphere and compassionate staff.