Violent patients in memory care have sent my mother to hospital multiple times. Lack of…read moresupervision. High turnover in staff at all levels. Keep raising prices but no added supervision. Vague, inconsistent incident reports. It's a shame as nice on exterior and could be so much more if they paid for competence, experience and compassion. Memory care residents are elderly and vulnerable. They deserve better care and to be safe AT ALL TIMES.

Just had a family Thanksgiving dinner in memory support. So friendly and great food. I'm still so…read morepleased with the staff and service. No regrets about signing Mom in 6 months ago.

When my grandparents are in need of rehabilitation after injuries or hospital visits, this is the…read morefirst place we try to get them in to for care. We absolutely trust Sinai with their care every time! The facilities are so clean and the staff is so friendly.

Beautiful physical facility with great amenities and impressive security measures insuring peace of…read moremind. Physical therapist, occupational therapist, speech pathologist all very proactive in treatment plan for recovery. Nurse's aides(aka clinical assistants) were exceptional in patient care. Actual Nursing Care is mediocre at best. Indifferent, apathetic, robotic! Dysfunctional supervisors did little to coordinate and communicate with patient and patient advocates, borderline neglect that no one addressed or spoke with family members. Ok if your healthy, beware if you need immediate assistance. Be prepared to wait 20 minutes if you need assistance or medication. Better bring an air horn if you need help!

First, the staff treat the residents horribly. The aides are young, rude, and not trained properly…read morehow to care for the elderly. Once you sign on the dotted line you're no longer important to them. The place is old, run down, and filthy!! There are TWO staff members for overnight between ALF & Memory Care. I cannot get too much more into details but I will tell you to RUN not walk from this hell on Earth as fast as you possibly can!! :(

Stay away!! They need to get more experienced aides…read more Very boring place for your loved ones. The aides sit around all day on their phone and your loved ones fall asleep on the couch.

I reached out to CarePatrol of Boca Raton for help with my mom. Amanda answered my call…read moreimmediately and listened to me rattle about the trials of caregiving for my mother. In a very calm and reassuring manner, Amanda guided me through a daunting process and decision, finding a memory care facility that would be a great place for Mom. She is very knowledgable and provides great support. I highly recommend her services.

From the owner: All CarePatrol senior care placement services in Boca Raton and North Broward County, Florida, are…read moreabsolutely free and come with our promise to help you find the best home for your needs. Our Certified Senior Advisors provide the guidance and resources you need to choose the best place for your parent.

After 2 years of being a very happy, proud resident at what was originally presented as a classic,…read morebeautiful luxury facility (used to look like a 5 star resort!), we are absolutely gobsmacked by the new "renovations". Clearly Federated did not invest in a luxury designer. They hired a budget conscience decorator or service that found the cheapest solutions. They just completely re-carpeted the entire common areas with the busiest, cheapest looking mish mosh of vomit carpeting that I have never seen the likes of in a luxury setting. Not only is it extremely disorienting and distracting to people already feeling unsteady, but none of it matches from one room to the next, no cohesiveness and zero design or style. My poor mother gets dizzy trying to walk on it, other residents have mentioned they can not roll their chairs or walkers smoothly on the extra plush textured carpeting. The common conversation amongst the residents is the incredibly tasteless design decisions made for this reno, this has upset everyone in the building! I refer to it as vomit carpet because one would not notice if someone was to actually vomit on it. It would just blend in. Assuming they wanted something that would not show dirt - they succeeded because it is so incredibly busy and distracting you would not notice anything spilled or stuck in it. Federated took all the class and luxury out of this gem and made it look like public housing. For what the resident's pay to live there, they should have invested in a classic style and not gone so cheap, modern and extreme to have mismatched patchworks of various busy carpet designs randomly placed every inch of the facility. If we had toured it today my mom would never had agreed to move there. Sinai Residences is no longer dressed to impress. Classic, stylish, and luxurious has been replaced with common, cheap and institutionalized.

I can only review the aesthetics! It's a beautiful place ! State of the art. Bright and lively. Big…read morespaces. Card rooms. Steak house. informal restaurant. Went to a meeting there and everyone was super friendly. The CEO is fabulous! Will always have a smile! The gate must have your name to get through so that's good! You can always get a tour here, which is fantastic, so I recommend that! It's a great place.

My sisters and I looked at several different places for our father before deciding on the Veranda…read moreClub. He has been there about 6 months so far and we have been overjoyed at the service and community they provide! Everyone who works there is so friendly and really seem to enjoy what they do and that feeling permeates throughout the facility and into the residents. Everyone we encounter, anytime we visit, are always smiling and happy. My dad was depressed after my mom passed, and since moving there has become his old self again, smiling and joking. My sisters and I take comfort knowing he is being well fed and well looked after. But not only do they provide for his basic needs, they also provide for his social and emotional needs by offering all kinds of events. They do a walking club, which our dad uses his walker and joins. They offer outings and lunches. They recently did a "dream flight" for the veterans where they got to go to the Boca Airport and take a ride on an open air plane from the 1940's!! Then they did a ceremony for the Veterans for Veterans Day and each veteran was called up by name, given a pin, a certificate and a quilt donated by the group "Quilts of Valor"! It was beautiful and touching! I cannot say enough good things about how pleased we are with the Veranda Club. I highly recommend to anyone looking for either themselves or a parent. It was such a hard decision to move our father into a community, but has turned out to be the best decision we ever could have made.

My Mom has been here for about 8 months now, she loves this place. Went to visit her today all the…read moreEmployees were very nice & helpful. Great place for your MOM or DAD :).

My mother is in assisted living at 5 Star. We have reported that items are being stolen possibly by…read morestaff as they are the only people to enter her room. Management was informed are seem unable to stop the situation. It's sad to see objects of sentimental value stolen. We have removed valuable items But even sentimental item with minimal value disappear. My advice if you're considering 5star is not take anything of value with you (either monetary or sentimental value) as they disappear.

Great senior community for independent and assisted. Large apartments with lots of closet space,…read moregreat food and amazing activities. Highly recommend.

My 83-year-old mother was transferred here following a bout of pneumonia. Overall, the experience…read morewas mixed. I understand that no facility is perfect, and some hiccups are to be expected, but a few issues made her stay more challenging than it needed to be. Unfortunately, her dentures were lost on the first night, which created a significant hardship. Without teeth, she was unable to eat most meals, and the puréed food provided was thick and honestly unappetizing. I ended up bringing her soup each evening so she could eat comfortably. What stood out most was the clear difference between what felt like an "A team" and a "B team." When V, Jennifer, and Mark were on duty, my mother was well cared for--knowledgeable, attentive, and personable. Other staff members seemed less experienced and less warm. The facility is clearly understaffed; while some aides were wonderful, others were not particularly kind. Cora was an absolute doll, but she had far too many patients and not enough support. Teri, the concierge, was truly five-star. Any issue we raised was addressed promptly and professionally. The rehab team--both PT and OT--were amazing and are the primary reason we chose this facility in the first place. They exceeded expectations. Areas for improvement include staffing levels, consistency of care, cleanliness, and food quality, which was mediocre overall. With more support and better oversight, this facility has the potential to be much better, especially given how strong some members of the team truly are.

I just wanna say beware do not even consider this place. We brought my mother-in-law here and…read morewithin three days she had a panic attack every single night. We have video and voice recordings of her, gasping for air. She can't breathe. Nobody's coming into the room to help her after she's pushed the button she's calling us for help.. It has been a nightmare. Then on the morning of the fourth day, we called to see how she was doing before we go up there and the nurse says she's fine. We get there and she's half dressed. Her oxygen is not in her nose. She's out of it and not speaking, crusted stuff on her eye and it's swollen.She's in a soiled diaper. This is absolutely unacceptable. Every time we call nobody answers at the nurses station.

This review is for Marla Weinman, former Lifestyle Enrichment Coordinator for Arden Courts Memory…read moreCare. Marla's influence and support of our mother was above and beyond the call of duty. She is one of the most caring, empathetic and compassionate human beings we've ever met and truly cares about the people she works with. We are so grateful to you, Marla! Thank you for the wonderful friendship and care you gave our mother. We want to wish you all the best! Siler Family

I wasn't able to visit my mother for a month due to my other parent being ill. The entire time I…read morewasn't there, I was completely confident that my mother was absolutely fine. The staff continue to amaze me on a daily basis. I've met wonderful people while being part of the Arden Court family. The activity director Marla and her assistant Gigi are fabulous beyond words. I am so grateful to the staff at Arden Court for keeping my mother safe, clean, loved, and smiling during this very difficult time of life.