DO NOT TRUST THIS SHOP - BE WARNED On June 21st, my boyfriend brought his truck to Phoenix Wheels and Tires Outlet to replace three tire sensors. Instead of doing a simple job, they deliberately scratched and damaged two of his rims. These weren't small marks -- they were obvious and intentional. When he called them , they refused to take any responsibility. First, they said they "will cover damages." The next day? "We have to talk to the owner." Nothing but lies, deflection, and zero accountability. The staff is beyond unprofessional -- rude, disrespectful, and careless. My boyfriend takes pride in his truck keeping it SPOTLESS 24.7 and this was a slap in the face. This shop is dishonest, shady, and has no business handling anyone's vehicle. If you value your car and your peace of mind, go somewhere else. read more

I purchased a set of chrome wheels and tires for my truck. After about 6 months with them I had what I thought was a blow out. When getting the tire serviced the tire shop informed me that the tire was fine and that air was leaking from the rim. How was that possible I know I didn't Crack my rim. They stated that the rims were 2 piece rims and the bots holding them together a good amount were missing. First, they never told me they were 2 piece rims and had to be maintained and torque down. So, I brought the wheel to them explained what happened and could not explain how so many came loose, why they never mentioned they were 2 piece rims, and offered no solutions. They didn't replace the bolts, basically blamed me for what happened, took air out the tire to inspect and gave it back to me flat and missing the valve stem. I kept the rims because they are chrome and look nice on my truck but could have been easily avoided with communication if I had known I would have maintained them from the beginning. And offering nothing of a resolution or help other than where to buy new bolts. read more

My car had a weird noise - mechanics suggested the transmission badly damaged. Phoenix Tires' expertise diagnosed it to be tires issue. Medium priced tires chosen by me gave a pleasant surprise - all noise vanished. Not even a hissing sound at 80 mph. Thanks a million for the honesty, sincerity and personalized attention. read more

Phoenix Tires and Wheels Outlet - High quality tires at reasonable price coupled with excellent personalized service. - Tires Near Me - Phoenix, Arizona

Great customer service! Carlos and Jessica were great and friendly. They fixed my tire in less than 10 minutes. I would highly recommend them if you're in need for tires , rims or even a quick fix!! read more

Phoenix Tires and Wheels Outlet - Tires Near Me - Phoenix, Arizona

I came in today and received very good customer service from the receptionist and staff and fredy patched my tire really quick ! quick service and good price read more

I got a set of four tires here in March 2020. It is July and not one but TWO tires grew bulges in them. The first time the bulge came out my car was shaking when I drove it. I took it to a place to get my wheels aligned and they told me that it was my tires that were old. OLD, not only did they look old and damaged but they were from 2013!!!! I think they tried to pull one over me cuz I'm a female. I went to get them changed and they only changed the one because according to the manager "all the other ones are good" not only did he leave the other tires but they still charged me for mounting and balance which from the last time I was there they raised an extra 5$. 2 weeks later.... My car starts shaking AGAIN!!! Another tire torn from the inside and it just looked plain crooked (like it was put on incorrectly). I was going to go back to get them replaced but I much rather spend my money at a place that won't give me 7 YEAR OLD TIRES! read more

Phoenix Tires and Wheels Outlet - Part of the second tire - Tires Near Me - Phoenix, Arizona

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Very quick and great customer service. If you need anything done I would come to this place for sure!!!!! read more

Phoenix Tires and Wheels Outlet - Tires Near Me - Phoenix, Arizona

Simple and easy, great customer service. Came here several times and has always been great. Good prices, great workers, and nice staff! They are able to replace tires of any type of vehicle including teslas. read more

Phoenix Tires and Wheels Outlet - Tires Near Me - Phoenix, Arizona

They are selling junk tires to people and they charge me for a fortune and is still my tires fucked up I never come back over here and I'm going to tell my friends they don't come over here If you buy tire here be careful what they selling to you The sell junk tires And tires aren't safe for driving read more

Phoenix Tires and Wheels Outlet - Tires Near Me - Phoenix, Arizona

STAY AWAY!!!! I honestly don't even know where to begin I went there to get the rims on my BRAND NEW car I waited there three hours! we finally left there around 9:30 at night 10 minutes into my drive home on the freeway the whole tire blew up!! They were obviously closed so I called the next morning after being stranded on the freeway for three hours waiting for a tow truck I had fender damage to the whole side of the car I went in and spoke to the manager Carlos he said not to worry about it he would get it fixed and the rim replaced! He strung me on for seven days saying that the rim was on its way! I finally went there yesterday 7/21/20 and he said that they were not responsible for any of the damages handed me back my old rim that they painted and said "warranty only covers manufacture defect"needless to say I will be getting a lawyer! Save yourself the headache And stay way!! read more

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Don't go. They put a 5x 144.3 on my 5x 120s. They marked the wheel as 5x120. I would definitely not go there especially if you have a luxury vehicle. Btw they also put 3 18x8 and 1 18x9 read more

Phoenix Tires and Wheels Outlet did and amazing job on my 2016 F150, I highly recommend Carlos as your service technician,

My dad got tires there and we have gone there twice and they won't validate the warranty they gave us . Don't go there ! Rude and disrespectful. read more

Phoenix Tires and Wheels Outlet - Tires Near Me - Phoenix, Arizona

WORST CUSTOMER SERVICE EVER!!! NEGATIVE STARS Waited 4 days for ONE wheel that was rejected at their warehouse, then when it arrived it was the WRONG wheel. They offered nothing to rectify the issue and I had to reschedule another appointment based off their messed up ordering. Wendy wouldn't provide the owner's name or number and told me its not her problem and all she could do is cancel and refund my money! I asked for free labor or another discount for my trouble and she flat out told me no. AVOID IF YOU CAN, they don't care if you're satisfied!!! read more

So I bought 22 in rims two yr ago loved them and beat everyone's prices. So now I got a new whip and went and got new 20 inch rims and tires and they beat the competition again. So yeah definitely recommend them. read more

Good place to get tires and rims. Most of the Rims they have in stock. It's just the wait time for installation is what sucks. They only have about 2,3 people to mount tires and they are not just wheels installers they do Lift kits so they normally have one of those guys working on installing those so waiting is the big issue for the place. read more

If i could give zero stars I would. First off the waiting room is like 85 degrees, i was sweating just sitting and I'm not the one to get hot easily. I was quoted that it would take 1 hour- 1 hour and 20 minutes to mount and balance some tires. I bought the tires from a different source (Craigslist). I ended up waiting 2 hours and the truck hadn't even moved. They had just started pulling it around the bay, but at this point i decided to leave. I was not notified by staff at all that it was going to take longer. I left without getting any service done, unless you have a ton of time to sit around in hot waiting room, i suggest just going to one of the small tire shops in downtown that take 20 minutes and get it done must faster. read more

Avoid this place, they are scammers. The guy named Carlos is very rude, hypocrite and never stands on his words. They will damage your car and make it unsafe to drive . Working through them means committing a suicide on the road. read more

DO NOT BUY TIRES HERE! I bought 4 tires here. They were very cheap and lasted about 4-6 months. They didn't balance them and on one wheel they only put 1 lug nut on, forget about the other 4. Also one of the workers stole my debit card out of the glove box and tried to use it. When my wife got a tire here they charged her 160.00 for a tire that cost 110.00. IF U BUY TIRES HERE U WILL BE SORRY! read more

Dude tried telling me a couple of my lug nuts were wrong when I've had my wheels and tires off and in multiple times anyhow come to find out he ended up switching out my nuts for the wrong threads so when I took them off next they were all stripped! Nightmare! He personally told me he thought I had the wrong nuts so he switched them to a 12x1.25 and they are supposed to be 12x1.50. Also that all append when I had to take it back to have them balance the wheels and tires I just bought from them... 1200 and they didn't balance the tires before they installed them and I left like that not knowing read more

Good tire and wheels place to shop my dad purchase the wheels and tires here 6 months ago , xm wheels with venom power tires , i will be comimg back for my next wheeks and tires i told all the friend for this place as well!! read more

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zero starz worse service ever. they do not validate the warranty they provide for the tires they sell!!! falsy falsy falsy tires, they go balded fast and they dismiss you as a customer when explaining the situation!!!! horrible customer service and the owner was no help !!!!!! do not recommend read more

Phoenix Tires and Wheels Outlet - WORSE PLACE TO EVER TO GET NEW TIRES!!!!!!! - Tires Near Me - Phoenix, Arizona

I've purchased multiple tires and rims cash and credit every time I've gone there's , there's always a customer upset with them and with good reason.I see a lot of good reviews talking about how their professional, quick and so on, which I know is not true on my behalf and other customers that I've seen there so I speculate that most of the reviews must be fake.Customers complaining about the new rims getting scratched by their machines customers being there for 4 to 5 hours employees lying and not owning up to their mistakes, shady and illegal practice. I seen this with customers and also myself read more

Adrian was very helpful and knowledgable. Gave me a good price for my 4 wheels. wait time was not that bad for been a full house on a sat.

What a joke. The lady at the "desk" was rude and was disrespectful the entire time and we called an hour ago to order the tire so when we get there they said it would take an hour to get the tire from the warehouse which was the whole reason why we CALLED. After 15 minutes they come back and said oh just kidding we don't even have it. read more

The worst place ever for tires. I went to get my tires balanced and they only did the front two. When I questioned the guy they said yeah we did all four. I told them they were wrong and the boss came out and said yes they did. So I went home and called so he said come back the next day. He takes my back tire off and says oh look you have a bubble. I laughed and said well dang how did they not see it yesterday if they took the tires off. After lying completely and the tires only four months old they wanted to charge me for a new tire. Then after pulling my car out they hit a stack of tires. When asked what the hell they were doing they wanted to argue with me. They stay there during and after hrs smoking marijuana as well. Definitely stay away from that place. Not worth the savings for lies and shitty service. And all because I asked for the owners number the used tire they were gonna put on for free the guy had him take it back off and sent me off with the bubble tire. Caution Caution they are terrible read more

Would not recommend this place to anyone. Slow and horrible customer service, AND rude front desk receptionist to top it all off (with exception of the only female). I was a regular to get tire rotation and pressure check and every time I was greated by the same rude worker. You have to wait a minimum of an hour to have ANYTHING done on top of the hot and dirty waiting area. I rather pay the extra bucks to go anywhere besides this place. Honestly, save your money and avoid this place. Or wait the hours..be my guest. read more

Try to AVOID this place as much as you can. The lady's in the front are very rude and don't know how to do there job and can't answer simply questions. You do not feel welcome at all. They make you hours and not communicate with you with what's going on. The wheels and tires are really bad cheap quality. You just be waisting your money. I REGRET coming here. read more

This is the worst place they are not professional you wait hours and you get promised that you are next to just wait more time, I advise everyone to check on progress of the work they are saying because they take your vehicle prop it up like there going to work on it and they are not. I went Saturday morning said it would be 3 hours till they got to me, went back and was told I had to wait another hour so they could finish up the one Ahead of me got mad so I returned first thing Sunday was the first one but then at the end of 2 hours of getting my rims installed to realize I needed a kit to lift it because it was rubbing and they said the guy that does it doesn't work Sundays, so came back today Monday got out of work early to get the kit waited 2 hours just to be told they were busy to come back at 5 went back and waited hour and half and went to were they took my truck and nothing has been done yet the guy who was there at 1pm getting his truck wheels too was still there at 5pm. I decided to take my truck and will not be going back there ever nor will I recommend them whatsoever read more

Just an update I meant to add long ago. I ended up contacting the manufacturer of our wheels. They told me a batch of the wheels had been defective. Information the tire shop was made aware of. They immediately replaced all of our wheels and paid to have the defective ones shipped. read more

This place has great prices on new tires and has tough to find tire sizes in stock as well. The prices are way more reasonable and they will incorporate the mounting and balance into the price it seems. I was quoted a price of $125 for the tire I needed last week (total price for same size tire at Discount Tire was $205). On the final bill, the tire only cost $85 and then it was $30 for the tire balance for my total. It just seems like you can wheel (no pun intended) and deal with these guys more than the corporate atmosphere at the chains. The staff was nice here, but they did leave the sticker on the tire that they just put on, but thats not a big deal. Overall, quick service and worth the short drive to save about 75 bucks in my case. And they definetly speak spanish here. read more

These guys are themes they don't hold up the warranty they put the wrong look nuts on my rims and wouldn't fix it I almost lost my life because of their crappy work. Do not trust them do not buy anything from them read more

My mom and I stopped in looking for wire wheels, yeah my mom is a bit old school... she walked about 30 feet into the store and found the "perfect" rims (as close as she as ever going to find to wire wheels!) they gave her a great price for wheels and tires and we were out of there in about an hour and a half (that INCLUDED shopping time). Everything in stock, Great price, free rotation quarterly and in a timely manner! You bet yer sweet pahtootie we'll be back! read more

Phoenix Tires and Wheels Outlet - Sweet wheels! - Tires Near Me - Phoenix, Arizona

Very honest & very neat also very good at customer service also very good at experience. You'll have a good time & you'll get exactly what you need for the right price. Highly recommended to friends & family read more

Bought 4 new tires from here and they advertise free mount and balance but charged me 80 bucks for it. Then my car is shaking like crazy if I go over 50 so I brought it back in and they said there is nothing wrong with them and they don't know why my car is shaking. Strongly advise going elsewhere even if u do pay a little more. read more

Good spot to get nice rims at a good price. Fast and good service. I would recommend this place for new rims and tires.

I've been coming to this place for years to get my tires but the only time I come back because your tires came out faulty they didn't want to take responsibility even though they told me that my tires had one year of warranty and it's only been three months that I've been using them so please people don't go to this place or you will get ripped off read more

Great Service! Paid for the tires and went back 15 days later to have them installed. Great Prices too.

Great customer service . Competitive pricing and inventory !! :) if you want honest service with a clean and safe environment come here. read more

I'm going to say I've heard about Phoenix Tires and Wheels for sometime now, but I had to take some time out to check things out myself. As someone who throughout the course of his life has been on both sides of the customer experience, I truly appreciate what they are able to do here. The flow of traffic even at 7:00 pm on a Saturday night is unbelievable. Everyone I interacted with was extremely helpful, I appreciated how Wendy jumped in to help me find exactly what I was looking for. The entire process was a breeze for me and I loved the level of service that I received from the entire team. I was serious when I was attempting to negotiate in pricing, but I was extremely satisfied with the end result. I left with a smile on my face and laughing a bit as I had an opportunity to wind down with the crew. I highly recommend giving them a crack at your business as they'll treat you like family. Just tell them I sent you! read more