Big shoutout to Marcus. He is gennuinely the best person if you have any issues with a phone…read more My Samsung S22 ultra was not turning. Firstly, he diagnosed it without any charge. Then he tried re-balling it which took him 3 hours and even after that when it didnt turn on, he tried doing it again for 3 hours without charging a penny. I am so thankful to him for helping. Cant recommend enough! The best place for any repair.

This place is awesome. Wish I got the name of the professional that helped me. My grandmother…read morepulled the cord out of her remote to her lift chair. This chair is critical for her daily mobility. Someone at Batteries Plus in Woodstock recommended MarTech for micro soldering. I took the cord and remote and it was fixed in 2 hours. My understanding of micro soldering is taking a pen point sized spot on a microchip and attaching a smaller wire. This place is awesome. Great price and super fast. 3 weeks later and the remote is still working great.

Very disappointed with the poor customer service after business receives payment (battery…read morereplacement iPhone and charging port repair) The owner was quick to schedule my battery replacement (15 min after our call he arrived to my home) and completed the repair. HOWEVER the next day, I noticed major issues with the "supposedly" new and "supposedly" OEM battery as it overheated while charging and then discharged very quickly (90% down to 20% in about 3 hours). A new battery shouldn't discharge that quickly and my phone displays "Unverified" on the battery health & charging indicator under battery settings which is clearly a red flag. Called him to resolve and he said that he gets parts from Mobile Sentrix which I noticed it has reviews stating that this wholesaler distributes defective parts (that explains my battery issues). The business owner tried to reassure me that the battery is not defective and that I can buy another one that he will install free of cost (this should've been stated BEFORE the repair, why should I pay for 2 batteries??) We set up an appointment for next day which he ended up rescheduling 5 minutes before our meeting!! (very unprofessional and inconsiderate) and spoke to me with a hostile attitude because I wanted him to honor our appointment. He gave me an ultimatum of "do you want the appointment tomorrow or not?" No apology or "customer satisfaction is paramount" applied here. Part of the problem with his service is that he prefers you pay him via cash, Zelle, etc and unfortunately in the event of an issue you don't get credit card protection. He charges more for credit card (hindsight should've protected myself). I entrusted this business based on the high rating and unfortunately his level of service drastically changed as soon as he received my Zelle payment. Overall this was a frustrating and costly mistake. The business states repeatedly that "Customer satisfaction is paramount" and my experience was that this principle ONLY applies up to the point of payment. The business needs to put more effort into ensuring the SAME level of service and customer satisfaction before and after payment (including cash payment). We agreed to another battery replacement the following week and he decided to block communication my number and not resolve the issue. The business took my money and refused to ensure customer satisfaction, I'm very disappointed and do not recommend this service whatsoever. Here are 6 of the issues I discussed with the business owner (in person) prior to him deciding to block my number and claim that my behavior is not customer "standard": 1. After the business received my nonrefundable payment, I was trying to schedule a resolution to the potential defective battery problem, however the owner spoke to me in a hostile and aggressive manner which CLEARLY demonstrates that customer satisfaction is not the top priority 2. I requested an apology and he did so (why didn't the owner take the initiative beforehand to apologize?) 3. The owner suggested I drive to him for the battery resolution which was unbelievable considering that the business model and expected level of service is that the tech always drives to the customer 5. Told the owner that excellent customer service would be to ask the customer what can we do to make this better? Explore options instead of your way or the highway. Blocking my number and refusing to resolve my battery issue is very unprofessional and completely contradicts your slogan of "customer service is paramount". 6. Based on the high rating I trusted this business and chose to pay cash which unfortunately doesn't provide any protection options in the event of any issues. I will not repeat that mistake.

Great service at a great price! Fixed a shattered iPad screen AND replaced the battery in 40…read moreminutes! Much less than other quotes from similar tech services. Highly recommended and I will be using them again! Thank you for the great repair service!

These folks are the real deal! Knowledgeable, friendly, kind. They have serviced my iPhone and my…read moreiPad fast and at a reasonable price. Lucky to have them nearby.

I purchased two C to C phone cables from this business four days ago. I ended up not needing them…read moreand came back two days later with my receipt to return them. The packaging (such that it was) had not been disturbed and they were in the exact selling condition they had been when sold to me. The clerk (I believe he is the owner), told me he "never accepts returns," but grudgingly eventually said he would refund me 75% of the charge, keeping 25% for a restocking fee. I asked where that information would have been given upon purchase. My paper receipt had nothing about it and there was no sign on the wall. He produced a separate paper listing the restocking fee, which had not been shared with me when I purchased the items. He explained tersely that he is a small business and reiterated that he never accepts returns and I should be grateful he was making an exception. So -- be warned -- if you purchase supplies from this business, be aware that he "never accepts returns" and that if he decides to make an exception, he'll retain 25% of the payment. I don't fault his policy, but his failure to be up front about it at time of purchase is poor business practice. https://quickbooks.intuit.com/ca/resources/running-a-business/writing-store-return-policy/

HORRIBLE Experience!!!…read more I found this store from Groupon to repair my broken iPhone screen. However, it took me 4 times back and forth cost more than 2 months and my phone got more problem every time I got back my phone back from this store. I wish I have NEVER been to this store!! I was asking for repair the screen with groupon, I made the call before I went to the store to check whether the time is good for me to come. They said yes and when I am at the store, I was told they suddenly got several come-in repair cases, then I have to go back for nothing! We rescheduled the time and this time at the end, the guy told me I have to buy extra back housing of my phone to fit in my new screen to the phone, the initial groupon was $50, and then the back housing was $70, the Apple Store cost is $130. So, the cost is almost the same as the official store but with extremely ridiculous experience! We bought the back housing and then got back the phone after several hours! However the back housing was not completely replaced and the back piece was scratched horribly!! Right the moment I reached them and asked them to re-order the NEW one and replace the bad one they gave me! After couple days, I found my phone battery dropped down extremely fast and suddenly raised up!! Extremely unstable!

Thank you dr guys!!! I had dropped my IPhone twice in one week which ended up breaking my screen -…read moreawk! I thought my phone was ruined so stopped in to this little shop and voila they fixed it and replaced the cover! Thanks guys now I feel like I have a new phone again!

Aric was incredibly accessible and fixed my cracked screen right away. I called him early in the…read moremorning, and just 30 minutes later, my phone was fixed in about 10 minutes! He made the whole process so easy and fast. Aric is not only skilled, but also super nice and trustworthy. I highly recommend him! He'll definitely be my go-to if my phone ever breaks again (hopefully not ). But if it does, he's the person I'll be calling and will be recommending to anyone around me! Thank you, Aric, for saving my phone

I was at an airport hotel in Atlanta, and I was flying out the next day to go an Alaskan cruise. I…read morereally wanted my phone repaired. TechMates came to me at the hotel and fixed my phone in under an hour! The price was reasonable too, and cost me a small fraction of what it would have cost to replace the phone, even though it's several model-numbers old. I cannot believe the level of customer service provided and the quality of goods they're using to repair phones. I feel like I got an incredible value for the price I paid. If you're in the Atlanta metro and you need your phone repair, don't go to a storefront somewhere...let TechMates come to you! You'll be glad you did!

I used this company back in 2020 and he was vert quick came out and fixed my iPhone SX front…read morescreen. So i did not hesitate to call him again for the back glass of my iPhone 13 pro Well Tom came over and sat in his van and fixed my iPhone 13 pro or at least I thought so. I came inside and not 10 minutes later my front screen was popping off of the phone. I messaged and told him about this, and he responded back with telling me that because they had to remove the clips to remove the back the front clips might be lose well it was more than that the LCD screen was off and on even when it was just sitting there on the table. I messaged again that morning asking if someone could come and look at my phone because I cannot send him a screenshot of the damage obviously and he blew me off for about a week. Finally, he had someone named Ian come out to look at the front screen and Ian told me that the clips on the front were,gone so I got my iPhone 13 pro fixed the back glass was broken on it nut nothing was wrong with the front of the glass at all. After booking an appointment someone who has an issue with their work you are no longer important because they won't come back and fix it unless they charge you again and again they don't even give you a discount I learned a lesson to never do business with someone who is not apple certified yeah he charges 100 dollars to fix your phone however it takes him all of 3 minutes to do it and it'll be broken again in less than a month so if you just bite the bullet and go to an apple certified place and pay maybe 200 your phone will still be eligible for trade in and it won't break permanently in a money or less i mean if you want to throw the phone away let him fix it or if you think because someone knows something you don't you can watch a YouTube video and learn how to do it just as easily and not give your money to this greedy man he is hands down a crook i promise you the biggest crook!!! Your response to my post about your company shows right there that you truly are a piece of shit I mean most businesses ask the person how they could've made their experience better bot not you. You already know you are a piece of work and you'll just about do whatever you have to do to get a sale and if someone has an issue with your work you are 'too busy' to come back and look at the work you did but if they have something else their wanting to pay for you'll be right there. It's all good I have seen your type before you wont make it long in life. You;ll end up dying early of something like a heart attack or something bless your heart.

Dropped my iPhone and broke the screen. I called and within less than an hour Tom was at my house…read more10 minutes I had a new screen and screen protector. This is the best service I have experienced in a very long time. Highly recommend Tom and I asked for extra business cards to pass out to my clients!! Very very pleased and will tell everyone I know to call Tom for excellent customer service and a fair price. Give him a try you will be very happy you did.

Smart Tech Repairs took care of my crack screen in no time! I want to thank Chris for taking care…read moreof my device and now I can continue my business!

I came to this place because my phone was cracked. He sold me when he offered a 3 month warranty…read more To my understanding the warranty covers you in the case the screen black outs. Any physical damages would have to be paid for. Which is reasonable I agree and he fixed my phone. I have a 17 Pro Max the orange one. After he fixed it he told me my "stand by" function will no longer work which I thought was fishy considering I'm paying $200. I bought a new screen privacy screen protector and when placed on my new screen lines appeared as if the screen was rejecting the screen protector. Now these are problems that I noticed immediately they're small and not the end of the world but it's worth mentioning since people are paying. Now back to that 3 month warranty in the case the screen blacks out. I had a gathering with my family so to stay engaged I sit my phone the table. Something I do all the time never been a problem. I wake up the next morning to retrieve it and it won't turn on. My phone will ring , you can feel the vibrations my phone is not broken my screen just blacked out Something That Was Supposed To Be Covered In The Warranty . I call him and he tell me he can not replace my phone if it was damaged by water. The way he can tell or not if it has water damaged is by a strip inside the phone if it's x-color it dry if it's y-color it's been water damaged at some point. I tell him my phone has been wet before I came to him and I'm positive my phone just blacked out. He tells me he would not have sold me the warranty had he known I had previous water damage because it makes the screen more prone to blacking out. WHICH IS TOTALLY UNDERSTANDABLE. But my problem today is I was not notified of this disclosure until after I've already paid and my screen is already blacked out. This business represented horrible communication and integrity the price is extreme and the product is mediocre. If I pay $200 for a service I expect all the functions of the phone to be there after the service. And if your selling point is your warranty you should be communicating your terms.

Aaron quickly diagnosed computer issues, made recommendations and repaired our computer in record…read moretime at a most reasonable cost! I can confidently recommend them for any and all computer needs.

Cliff came to our residence and quickly solved a list of eight personal laptop issues. He also…read moreproferred some additional suggestions on other issues that are quite helpful. After a year in Atlanta with shoddy IT from another source, I now feel secure that when IT help is needed, It is available. I have dealt with computer issues since 1982. I have observed that the disperity between techs is huge. Cliff is at the top of the IT professionals. Also, he showed up, on time and has good people skills. Thanks Cliff and Peachtree Computers.