Note - they are not a Real ID Center so you will need to wait to have your Real ID mailed to you,…read morebut they ARE a photo center and you can take your permit test here, too. Convenient location, free parking. Can get crowded. Closed on Mondays.

Rude and officious bureaucrats, should I have expected anything less? I asked about acquiring a…read more"Real ID" and was met by a flurry of questions as to whether I needed one or not? Not helpful.

Amazing, all went well! Everyone co-operated to make the visit pleasant and enjoyable for all ty…read morePennDot

Do not go here. The staff is totally incompetent…read more My son went in to get is photo ID with the photo ID card provided. We got there and while we were waiting we heard the one person working there say she got flustered and accidentally shredded his Photo ID card. Because of that, they had to put in a request for a new Photo ID card that will take 2-3 weeks for it to arrive. My son needed his Photo ID today, and there is ZERO they can do about it because they need the Photo ID card in order to provide my son his license. We had that, but it was shredded by one of the people working there. They literally have one job to do - Provide you with a photo drivers license. They can't seem to handle that. In addition we are now in a jam because they can't provide him his license because she shredded the document. Take your chances at a regular PennDOT location, this place is no longer the place it used to be.

I came here with my daughter. The line was out of the door. Saturday is not a good day. Stay away!…read more Service: slow! All the DMVs. Smh. There's only one intake person. The wait to get checked in was about an hour. Then over an hour wait to get a print of your ID. The workers were move thin though. The security guard was helpful as well. If you have to go on a Saturday, pack patience, bring snacks and a drink.

Extremely long waits. Confusing signs can have you waiting in the wrong line for hours and being…read moreforced to start over in a different line. The neighborhood is gorgeous, safe, and clean but I nonetheless must rate this inept, zero-accountability joke of a government agency merely one star.

If you're only getting your picture for a drivers license (that you have renewed on-line), KOP is…read morepretty efficient. Once you get inside the building (the line often snakes outside into the parking area) ask the guard that is just inside the entrance door if there is a separate line for "pictures only" and they may let you bypass the line. You'll need a camera card (mailed to you after you renew your license) to get a number. With the number, you can proceed directly to the "A" station to get your picture taken. If you need other services or didn't renew on-line, the wait can be 2-4 hours. (KOP DMV, if you are reading this, it would be really helpful if you set up a separate 'pictures only' line right at the main entrance.)

If you need a Real ID, this is the place to do it. Expect to be there at least 2.5 hours. If the…read moreline is into the parking lot, expect to be there 4 hours. Either way, bring a drink and snack along with all your paperwork. They have dozens of windows staffed to get customers through. The staff were pretty nice. The customers were mostly nice too. At a DMV, we're in the same boat and might as well make the most of it. Side note: The women's restroom was very clean.

I was there Oct 3rd to get a replacement s handicap placard card and was charged 30 dollars ..No,…read morethere is no fee to apply for or obtain a Pennsylvania disability parking placard, according to the Commonwealth of Pennsylvania official website. You only need to complete the required application, Form MV-145A, have it certified by a healthcare provider, and submit it to PennDOT. Question is why was i charged 30 dollars ??? Seriously! Be prepared to pay an as·tro·nom·i·cal price... my brother also got his license renewal and payed nearly 90 dollars.. to save your self money go to the DMV in bensalem. This is crazy!!!! Never again.

Had to Google this to find it inside the AAA Insurance and auto service facility just off N. Oxford…read moreValley Road in the Oxford Plaza Shopping Center. Very convenient for renewing drivers license (after online application) and other required vehicle documents, especially after checking out the Bensalem office that is always crowded and a waste of several hours. Unfortunately, they do not handle the new ID cards that are available in Pennsylvania now. So, still have to visit those unpleasant places if the ID is on your To Do List.

I had moved from out of state and needed a Pennsylvania driver's license. I was dreading the…read moreexperience. The positive reviews led me to the 70th Street location, even though it was further away from alternative locations. In retrospect, the organization and competence of these folks set a gold standard of how a bureaucracy can work. To that end, I thank all of you who made my experience such a pleasure.

I was here getting my real id photo with my toddler and the worker Curtis made my day. my son…read morewanted to take his picture too and he said "sorry it took so long I had to make sure Hendrix ID was ready too" he drew him a post note picture that says ID with a star!!! Thank you kindness goes along way

Good DMV. Less crowded compared to others. They have many helpful people there. If I need anything…read morewith DMV I might come back here. They also have inspection station. I recommend here.

AVOID THIS ESTABLISHMENT AT ALL COSTS! ABSOLUTELY TERRIBLE!!!…read moreTo begin, I waited 4 months to get an appointment for a Real ID. When the time finally comes, I drive 45 minutes from home to Flemington MVC. I walk in and have all my documents, INCLUDING my "Motot Vehicle Commision issued driver's license renewal form." I finally reach the receptionist, and she denies me because "the system won't accept my renewal form." Why put something on a .gov website if the information isn't valid??? I speak to one of the managers and she says come back when your new license comes in the mail, we will accept you without an issue. She also gives me a specific date and time to come back. About two weeks pass, and I come back here at 8 AM after my new license arrives, and I get denied AGAIN! This time because "my license and passport are both too up-to-date, and real IDs are for people whose licenses are closer to expiring." This is coming from the supervisor by the way. Now after waiting 4 months and getting all my correct documents in order, I have to reschedule and wait ANOTHER 3-4 months. The level of unprofessionalism and disorganization is beyond insane to me. 1. Why post FALSE information on your website? 2. Why tell me to come back if you're just going to deny me and waste my time because my documents are "up-to-date?" An absolute waste of time, money, and energy. -100000/5 stars if I could

We were only there for an hour. We showed up at 3:30 and closed the place down at 4:30…read more I had a specialist. Her name was "Dawn". Not only was she good at her job but intelligent and nice. I like that. I had the Real ID taken off only because I'll always have my passport active. I remember being there in 2011. It was good then too. Rather go here than Whitehall.

Excellent customer service. Two months ago, it was just as good. Highly recommend Barbara.read more

Straightforward & quick for being a DMV. I got there 30 min after opening on a Tuesday and I did an…read moreout of state ID transfer which took about 1.5 hours. Remember to take your proper documentations!

This was the quickest trip to the DMV ever. The employees were nice and helpful. It was literally…read more10 mins from start to finish.

Operational Excellence at the 8th & Arch Node ​I've visited…read moreseveral PennDOT locations, and the Arch Street facility consistently demonstrates a level of "Differentiated" efficiency that sets a high bar for municipal services. The staff here manages a significant volume of citizens with a professional rhythm that keeps the "wait-states" to a minimum. ​Tactical Efficiency: The check-in process is streamlined, ensuring that from the moment you enter, your transaction is tracked and prioritized. ​Facility Environment: The space is well-maintained and organized, providing a clear path from the initial queue to the final photo or document release. ​Professional Engagement: The team demonstrates a commitment to accuracy and ADA compliance, ensuring that every citizen--regardless of their specific needs--receives top-tier service. ​As someone who meticulously audits the Philadelphia transit and civic grid, I highly recommend this location for those seeking an intentional and well-managed experience.

I've never had a bad experience here per se, but let's face at the outside looks like... a prison…read more Cheery decor aside, you can generally get your needs met here, including an upgraded, "Real ID" drivers license.