Note - they are not a Real ID Center so you will need to wait to have your Real ID mailed to you,…read morebut they ARE a photo center and you can take your permit test here, too. Convenient location, free parking. Can get crowded. Closed on Mondays.

Rude and officious bureaucrats, should I have expected anything less? I asked about acquiring a…read more"Real ID" and was met by a flurry of questions as to whether I needed one or not? Not helpful.

If you're only getting your picture for a drivers license (that you have renewed on-line), KOP is…read morepretty efficient. Once you get inside the building (the line often snakes outside into the parking area) ask the guard that is just inside the entrance door if there is a separate line for "pictures only" and they may let you bypass the line. You'll need a camera card (mailed to you after you renew your license) to get a number. With the number, you can proceed directly to the "A" station to get your picture taken. If you need other services or didn't renew on-line, the wait can be 2-4 hours. (KOP DMV, if you are reading this, it would be really helpful if you set up a separate 'pictures only' line right at the main entrance.)

If you need a Real ID, this is the place to do it. Expect to be there at least 2.5 hours. If the…read moreline is into the parking lot, expect to be there 4 hours. Either way, bring a drink and snack along with all your paperwork. They have dozens of windows staffed to get customers through. The staff were pretty nice. The customers were mostly nice too. At a DMV, we're in the same boat and might as well make the most of it. Side note: The women's restroom was very clean.

I had moved from out of state and needed a Pennsylvania driver's license. I was dreading the…read moreexperience. The positive reviews led me to the 70th Street location, even though it was further away from alternative locations. In retrospect, the organization and competence of these folks set a gold standard of how a bureaucracy can work. To that end, I thank all of you who made my experience such a pleasure.

I was here getting my real id photo with my toddler and the worker Curtis made my day. my son…read morewanted to take his picture too and he said "sorry it took so long I had to make sure Hendrix ID was ready too" he drew him a post note picture that says ID with a star!!! Thank you kindness goes along way

Straightforward & quick for being a DMV. I got there 30 min after opening on a Tuesday and I did an…read moreout of state ID transfer which took about 1.5 hours. Remember to take your proper documentations!

This was the quickest trip to the DMV ever. The employees were nice and helpful. It was literally…read more10 mins from start to finish.

We were only there for an hour. We showed up at 3:30 and closed the place down at 4:30…read more I had a specialist. Her name was "Dawn". Not only was she good at her job but intelligent and nice. I like that. I had the Real ID taken off only because I'll always have my passport active. I remember being there in 2011. It was good then too. Rather go here than Whitehall.

Excellent customer service. Two months ago, it was just as good. Highly recommend Barbara.read more

Operational Excellence at the 8th & Arch Node ​I've visited…read moreseveral PennDOT locations, and the Arch Street facility consistently demonstrates a level of "Differentiated" efficiency that sets a high bar for municipal services. The staff here manages a significant volume of citizens with a professional rhythm that keeps the "wait-states" to a minimum. ​Tactical Efficiency: The check-in process is streamlined, ensuring that from the moment you enter, your transaction is tracked and prioritized. ​Facility Environment: The space is well-maintained and organized, providing a clear path from the initial queue to the final photo or document release. ​Professional Engagement: The team demonstrates a commitment to accuracy and ADA compliance, ensuring that every citizen--regardless of their specific needs--receives top-tier service. ​As someone who meticulously audits the Philadelphia transit and civic grid, I highly recommend this location for those seeking an intentional and well-managed experience.

I've never had a bad experience here per se, but let's face at the outside looks like... a prison…read more Cheery decor aside, you can generally get your needs met here, including an upgraded, "Real ID" drivers license.

I felt adventurous today and veered to explore if I manage to renew my license in the span of the…read morelunch break. I was pleasantly surprised at the size of this DMV location. More importantly, I was surprised how efficiently from start to finish I was able to complete the process in less than 30-40 minutes. Particularly during what appeared to be a mad lunch dash of customers. This is a DMV location to consider if you're short of time.

Government efficiency at its finest. Out of 7 drivers license stations only 3 are staffed. The wait…read moreis over 3hrs with zero oversight or a sense of urgency from leadership at this location. I can't believe people need to take a whole day off just to get their drivers license updates. They need to be better and do better.

The ladies that work there are very pleasant. I had to stop in a couple times because of getting a…read moreclassic tag for my truck and each time I walked through the door I was greeted with a smile.

A deer-in-the-headlights stare from behind the counter telling me they can't do anything for me I…read morecan't do for myself. So why pay them. They are not connected to the industry in any way other than filling out the same paperwork you can fill out for free.