I usually have a pleasant experience on most occasions except a few recently however with a young…read moregirl who was just overwhelmed and a little rude. However, today I had Sam and I don't know where you found him but what an amazing employee! Very helpful, knowledgeable and friendly. Definitely glad to have him working at our local store!

i am not the one to leave bad reviews as we are all human and make mistakes, but this was…read moreappalling. I'm not just talking about one visit, but multiple. The first time we went in here we were very excited because we found out we were pregnant and wanted to get our ultrasound laminated so we can keep it forever!! We were so excited as this was our first baby, and the person was very helpful but failed to mention that it would quit Literally destroy the ultrasound. I am not at all saying it is their fault as they are paid minimum wage, however it's how they handled it when we picked up our order. They kept avoiding any kind of accountabilit, and failed to offer a solution not just for my situation but for others in the future. I am very disgusted with the customer service they provided. But it doesn't stop there, we visited the store after months of being very upset at the store and the Manager looking for a straw wreath, we couldn't find it ourselves and decided to ask an employee. Keep in mind we were the only customers In the store. I describe what I am looking for and showed the lady where I looked (because it should be right there) and she said she would be back after looking for us. We waited about 10 minutes and nothing. We proceeded to head toward the front and the same lady was up there and she looked us dead in the eyes asking us if we found everything we were looking for, she failed to communicate anything to us, and failed to do her job. I totally get being stressed, life gets in the way, but I do however have the very bare minimum expectation of communication. i believe everything is fixable through a conversation (2 or more willing parties working to achieve the same desired outcome), which clearly did not happen. If you have the option do not shop here!!

I've came here few times with my family and loved each time! This place is so cute and cozy. All…read morethe staff are so friendly and welcoming. You don't have to an expert to take their group classes. It's all about having wonderful time with your loved ones! It's super easy to register for classes online. The sessions get booked quickly so register early. You have to register and pay color and glazing separately. It's no included in the first pottery session. There's a big parking lot which free across the street which makes it easy to get to. Absolutely recommend.

Clay ground was a cool experience. I've never done pottery before so I thought I'd press my luck…read more Book in advance if you need to go on a specific day as they book quickly. I did the mud & merlot class. Interesting name as there was no merlot lol. I'm not sure if it's BYOB but no one was drinking which is fine because I don't drink myself. I'm not sure where one would place their bottle or glass anyway. Anywho, didn't care for the teacher. She rushed through explaining what to do. Thankfully there were assistants who helped the group as needed. So you do have to come back for a separate class to glaze your pottery. I'm not sure if that was explained in the initial booking. Parking is non existent in Ellicott city. Please plan your trip well.

A perfect date spot!…read more My husband and I visited The Pottery Stop for the first time today and had a great time! We texted beforehand to see if they had availability for potter painting today and made a reservation. When we arrived, we were quickly greeted, and a staff member explained the process. We got to pick out a piece to paint and there were a great variety of options! Pieces in different shapes and sizes from animals to more traditional dish ware and even fun holiday options. Each piece has a price listed on it as well which was nice to know before selecting an option. We picked matching cats to paint. We had a table reserved with our name on it and got some more directions once seated about tips on painting. The staff again was super friendly and helpful! After we got the intro, we painted away. There were a variety of tools, colors and staff helped us with any questions. Once we were done, we brought our pieces to the front and paid. You get your pieces back 1 week after your visit, and we can't wait to see how ours turned out!

Well this was cute. Came here for my daughter's 8th…read morebirthday. You don't make pottery here you just paint it . Very clean. Lots of parking. The staff was helpful and friendly. Expect to spend at the least $25 a piece .... Priced start at $20 and up but you will want the up They have all the supplies you need tons of paint options and brushes and stencils. You do have to come back to pick it up after it's glazed and fired. They text you when it's ready.

What a gem! It's a little hard to find back in the business park, but once you're there it's a…read morefantastic spot. We weren't quite sure what we were looking for and the woman working was so kind and welcoming to the store. It seems like you can find basically anything you need for your mosaic projects - with wooden outlines, so many varieties of tiles, and a ton more supplies. Highly recommend, and if we keep up this new hobby, I'm sure we'll be back! Thanks, Maryland Mosaics for being a wonderful help!

This company is going out of business and having a sale to reduce their inventory. This is…read moreobviously why they don't care about how they treat customers, although they will be open for several more months and are still encouraging sales. I placed an order for purple tile and was sent a pale green tile. I sent a polite inquiry that it seemed I had been sent the wrong product. They asked me to send a photo of what I received, so I did. At this point, Kathy told me I "must be color blind", they don't even sell a light green tile like in the photo I sent (although she went on to describe said tile so she was obviously familiar with the light green tile). Kathy was very rude and I asked if they didn't sell me this green tile, then who put it in the box and shipped it to me? Either way it wasn't the purple tile I had ordered. I gave them 3 options for resolving the issue. Replace with correct product, refund, or replace with another purple tile similar to what I had ordered. Kathy responded that since I did not want to resolve this issue (!?) she was just going to refund my money. Below is the purple tile on their website that I ordered, and the pale green tile I received. So no, I'm not color blind.

Had so much fun doing a group activity! They make the process very fun and easy. We loved how our…read morefinal projects turned out. Definitely check this place out. And for those less artistic, they sell some adorable pieces and local products!

We went to Reclaimed By You as a team event. Jen and Whitney were great to work with! There was…read moreanother woman who helped us but I didn't catch her name. We were a group of 14 and even though their spaces only held 12, they still managed to accommodate us. I thought this would just be stenciling, but as it turns out there's a lot more to it. I think I heard a couple of times, "crafting is hard!" from my teammates. We walked in and were greeted by Jen. The wood they use has such a neat story and my particular "canvas" came from Baltimore and they even had the street it came from. We went upstairs and Whitney took over helping us. We were allowed to bring our own beer/wine and Whitney even found us an Alexa to play music while we did our crafting. Your paint color choices are painted on a wall so you can see how they dry, which was very helpful. Ooo, they even found our company logo and drew it on a sign to welcome us! The whole experience was worth it. We laughed, we got frustrated, and we made some pretty cool art to be proud of. I would definitely recommend reclaimed to anyone looking for some fun team building.

Linda and her stuff. Plus her dogs were really great. Ms Linda helped us teach how to throw clay…read moreand then later helped us with the projects we were making. Very homey and very sweet

It's been about a year since I started taking pottery classes at Something Earthy and it literally…read morehas been a true joy. Though I still feel pretty insanely novice on the wheel, I've pumped out some pieces that I'm pretty proud of... and many pieces that... could use some work lol. Linda is the owner and head teacher at the studio and she is quite literally the best. She is SUPER friendly, always willing to help, and honestly has become someone who I consider a friend. Something Earthy is not just a studio that offers weekly classes though, there is a pottery shop that is filled with her work, students work, and other local artisan's crafts. As if that isn't a enough, Linda also makes homemade jams and jellys and freeze dried candy that she sells in the store portion. There are also small classes for younger children where they can choose a pre-molded ceramic and paint it. Linda even grows produce and sells it during the season. But yeah, it has become one of my favorite little retreats. This is the epitomy of a hidden gem and I could go on blushing about how amazing this place is for pages, but rather than TLDR-ing you, I'll just say that if you're in the area - or even if you're not - you should stop by shop and inquire about classes.

** 6 Year Updated Review **…read more Welp it looks like this baby just went from 4 Stars to 5. This place continues to be amazing. The store is so well maintained. Clean, something for every occasion, holiday, and celebration. It's super easy to maneuver through the aisle, plentiful location, great prices and coupons, stellar customer service. I'll surely keep shopping here as often as I can.

I recently just went to my neighborhood Hobby lobby on Reisterstown Road and Owings Mills. I don't…read moreknow ‍ how they achieve this, but they actually made the store look larger. It's definitely a feast for the eyes if you've never been to Hobby lobby in Owings Mills treat yourself don't teach yourself!

Take a break quilters & read this post, it's life changing!…read more This hidden gem ranks diamond level in my book! It is absolutely amazing! With each turn I was finding things that I didn't know I wanted and needed! The staff were superb! They were helpful, knowledgeable, and friendly! All of them went above & beyond to help make my first time visit memorable! I don't live close, but you can bet I'll be making my way to this store each time I'm in the area! Class act store & class act ladies working! Thanks for a keeping up and maintaining a well stocked & amazing store!

Friendly, knowledgeable, helpful, and fun staff! The person that runs the long arm machine is…read morequite talented.

One stop shop for Party supplies And seasonal supplies…read more All Christmas ornaments and decos are $1 And huge variety of Christmas bags for Super reasonable price And wrapping paper too for $1 40sq ft cool designs

Best place ever to go for all your party needs..the best customer service ever..traleat and help…read morethere customers

** 6 Year Updated Review **…read more Well well well! What a difference a few years make! For starters, they moved a mile up to a much smaller location. Great free parking. Great customer service carried over from last location. That's it. The in store items are 80% less than previously. Some aisles are bare. Literally can barely get anything here due to super low inventory. I don't know what else to say. I'm highly dissapointed.

My nephew and I had the pleasure of meeting Tony today!!! He advised us on how best to proceed with…read morea trimming a patio rug and also showed us which type of ribbon to use around the trim. Tony was SOOOO NICE, POSITIVE, PATIENT & HELPFUL. We left the store believing that we could actually do it! Thank you Tony for helping us and bringing so much positivity to our day! You are a gem