This was the third time we had to visit for my Mom's hearing…read moreaid. She could not hear and the doctor is booked. Office clerk asked me to come in so she can take a look and every visit is top service!! Thank you!

My audiologist is Tricia Terlep. Can't say enough positive about my experience with her. She's a…read morelovely person to work with, knows her business, is attentive and patient. The office is clean and attractive and front desk staff are courteous.

I selected Rockville's Hearing Healthcare for my initial hearing aid evaluation because of their…read moreConsumer Checkbook rating and was not disappointed. The Audiologist, Dr. Kristina Deak, was a friendly professional who did a thorough Audiology exam and sat down afterwards and explained the exam in detail. She also explained several hearing air manufacturers costs and options as well as the sizable support and evaluation period Hearing Healthcare provides. I came in as a patient but left feeling more as if I acquired a friendly audio professional who would make sure my audio challenges would be corrected. I have no hesitation in recommending Rockville's Hearing Healthcare to friends and family.

Great staff/great service highly recommend. Kristy Dekennis very knowledgeable and I'd go nowhere…read moreelse

I want to highly recommend Dr. Emily Martinson, AUD, PhD at the A&A Hearing office in the 5530…read moreWisconsin Ave, Chevy Chase Group. About a year ago, I bought the third pair of hearing aids that I had purchased in approximately 5-6 years. The two prior agencies with which I had dealt improved my hearing (the second better than the first), but I continued to have difficulty hearing, for example, in noisy restaurants and when listening to TV. Because my goals were, of course, to hear clearly and be part of the conversation when in a crowd, I responded to one of A&A's advertisements describing the superiority of their hearing aids. Indeed, they were, and I gladly purchased a pair. The service I received following the purchase was excellent. Over the past several weeks, my wife and I noticed that my hearing was again declining. As soon as we returned from a recent vacation, we had the good fortune to meet with Dr. Martinson. We found her to be remarkably knowledgeable, pleasant and compassionate. She clearly wanted to make every effort to improve my hearing and I am delighted to say that she did. I cannot recommend her highly enough. She is an exceptional credit and asset to A&A Hearing.

Absolutely amazing. Their kindness, and patience is incredible. They took the time to help my…read morefather in law understand what is going on and took his worries away. That is priceless. Thank you to the incredible staff.

Nothing about this office was a positive experience…read more I had an appointment in March 2025 and recently received a text message stating that multiple statements had been sent, no payment had been made, and my account would soon be sent to collections. The problem is that I never received a single statement. When I called to inquire, I learned they had the wrong mailing address on file. Despite having my correct phone number and email address, they never attempted to contact me through either method before threatening collections. What was even more frustrating was being told that the collections review process did not care that they had the wrong address. Shortly after the call, they sent an email attachment that I could not open, which was not helpful at all. There are plenty of ENT practices in the area. I would strongly recommend looking elsewhere.

It is really hard when one of your long time, favorite doctors, decides to retire. I have been…read moreseeing Dr. Segal for many years. But, when I called to make my appointment... I got the news. He is retiring. He is recommending his patients to Dr. Liao. Today, I was examined by Dr. Liao. He was examining my sinuses and my ears. He is a very professional and exceptional in his field. He was able to give me a thorough diagnosis of my condition. He also made some excellent recommendations for treatments aside from surgery. He was friendly and helpful. I learned a lot about my sinus issues and what is causing my sinusitis. He is a caring and kind doctor. Thank you, Dr. Liau. I will see you at my next appointment.

My 96 year old boss needed a new hearing aid charger. I was happy to find that The Hearing Doctors…read morein Rockville had one for sale. The receptionist told me I could bring it back for any reason. When I brought it back however, I was told by a different staff member that there would be a $75 restocking fee and that the person I spoke to was new and should have told me about that policy. Despite their failure to train their staff properly, the doctor made the decision to take advantage of a senior citizen and refused to waive the $75 restocking fee. Shameful and outrageous.

I- to whom needing a hearing aid or two- Came as a complete shock in spite of my friends urgings…read more So since my internist recommended Ascent - Off I went for a hearing test at 61 years young. When I arrived to this cozy, well maintained office a nice receptionist was most helpful as she answered all my before test questions. BringIng me an offered bottle of water, I was so pleased to be taken in a matter of minutes. When I found out I needed hearing aids -the staff could not be more accommodating. I just loved receiving my aids from Dr. Schwartz. She worked with me to get the perfect fit. She is professional and highly knowledgeable in her field. So glad I came here for the best of customer service. Liz Saz

Buyer Beware: Incredibly Frustrating Experience…read more Do not go here! My entire saga with Family Hearing Center was a nightmare from the start. It began when they sent me what turned out to be inaccurate information about my insurance benefits. The staff told me what my deductible was and how much I had spent toward it, except they got it wrong. They told me I'd owe thousands of dollars out of pocket when, in reality, I'd already hit my out-of-pocket maximum and shouldn't have owed anything if I'd purchased from them. It's unbelievable that a place specializing in hearing services could be so careless with basic insurance details. I chose them specifically because they were in-network with my insurance -- big mistake. On the day of my appointment, things somehow got worse. The specialist brought me into the hearing aid fitting room and was shockingly unprepared. She immediately said she needed to call my insurance to "log in," and once she had a representative on the phone, it became painfully clear she didn't know how to use my insurance's online portal -- the very system needed to order my hearing aid. Instead of handling this privately, she argued with the insurance rep right in front of me on speaker, saying things like "Could you make this harder?" It was uncomfortable and unprofessional, and honestly, it seemed like she had never used the portal before. In the end, I spent nearly an hour sitting there while the specialist fumbled with the insurance. Between the inaccurate benefit quote and the total lack of professionalism, I finally had enough -- I walked out. Save yourself the headache -- go literally anywhere else.

Wheelchair accessible and super patient and friendly and helpful team - from the front desk to the…read moreaudiology team. The only challenge is they don't take some of the common insurance plans - like BCBS. They take others though. Wish they would take mine - cause they rock. Repaired a hearing aid same day I called with an urgent need. They even called to see if it was still under warranty, rather than just bill me. Thank you! You rock. Highly recommend.

Beyond grateful to Dr. Goodrich and the excellent care team. They are responsive and knowledgeable…read more After seeing two other doctors, she diagnosed and treated me when no one else had been able to. Janet, who handles scheduling and other admin matters, is a gem. Thank you!

I had a wonderful experience here for my nasal congestion issue. First of all, the receptionists…read moreare EXCELLENT! They're very friendly, polite and even kind of fun. Definitely professional and best experience ever in this country. I felt like I'm treated as if I'm their colleagues. Wait, the scheduling process on the phone was also easy and nice. I didn't feel any sense of rudeness. Then, the form you'll need to fill in as a new patient was all electronic. You just need to scroll and click. Efficient!! One of the patient asked the receptionist "which doctor is the good one?" and he answered "all of them are good" diplomatically, too. Not much of wait time. It was in and out with clear next step to tackle the issue. Same vibe with the medical assistant and the doctor was very patient with my questions and explained everything I wanted to know. I'd give 10 stars for my first visit, if I can! :D Thank you so much!!

I saw my eardrums for the first time! I chose Ascent because they are close to my home and "in…read morenetwork" for my insurance. I'm glad I did. I've gotten regular screenings from my years flying in the military and I know I have hearing loss. I was seen within a few minutes of arriving for my appointment. Dr. Himler performed a comprehensive screening for me and went over the results right after. She also identified several different types and brands of hearing aids that could help my kind of loss. No high-pressure sales pitch at all, just information and capability comparison. I wanted to do some additional research on my own and wasn't ready to purchase right then, so I left with my prescription and some information sheets. From someone who has decades of experience with hearing exams, I'll be getting the rest of mine here.

From the owner: Hearing Doctors in MedStar Health at Leisure World Blvd is a top rated audiology practice, with…read moreover 1,500 five-star reviews, recipient of Angie's List Super Service Award, named Washingtonian's Top Doctor for Audiology, and an A+ rating from the BBB. We offer a complete list of audiology services by professional, experienced and caring audiologists, including testing & diagnosis, hearing aid fitting, fine-tuning and repairs, hearing loss prevention & protection, treatment for tinnitus (ringing in ears), hearing rehabilitation, counseling and personalized aftercare. We provide advanced hearing solutions that are customized to each patient's individual needs. Everyone has different circumstances and lifestyles, and we strive to find the absolute best solution for your unique situation. We have extensive experience fitting patients with the right solution for their individual needs, fine-tuning those solutions for optimal results, and working with patients to adjust to their new device and control the settings as needed. What sets us apart is our caring. We truly care about your hearing, and we'll do everything we possibly can to help you. We'll work with you until you're completely satisfied, and experiencing the best possible outcome for your hearing. We invite you to schedule an appointment for a complimentary hearing screening and consultation. There is no cost to you, and no obligation. We look forward to seeing you!

Dr. Gail Linn's hearing examination was very thorough. She was very patient with all of my…read morequestions and honest in her answers. The process has not yet been completed but I feel very comfortable in my communication with her and recommend her to anyone that has any questions regarding their hearing issues. Hearing issues in particular require a good deal of patience - you will find that here.

In June I visited Potomac Audiology in hopes that hearing aids would correct my problem…read moreunderstanding what people are saying, particularly people with thick accents and when trying to converse in Spanish. Dr. Gail Linn performed a very thorough hearing test and fitted me with Phonak hearing aids. She thoroughly explained the test results and said that my actual hearing loss was fairly minimal. I loved the Phonak technology and found that they were comfortable and discreet to wear. I got some benefit from hearing higher pitched sounds but found they were not much help in understanding what people were saying. Over the next six weeks I saw Dr. Linn several times and she made adjustments to try to improve their usefulness. My insurance company covers the full cost of the hearing aids but I was concerned that I might purchase them and then not use them very much. Dr. Linn agreed and advised me to wait. She felt I was getting insufficient benefit to waste my health care dollars on them at this time. Given my age (71) she felt I might get more benefit from them in a few years if my hearing deficit continues to worsen. I felt she gave me excellent advice and was very comfortable with this decision. Dr. Linn was not only very competent and experienced but also very honest and ethical. She could have gone ahead and sold me the hearing aids but instead had my best interests at heart. She is, without a doubt, one of the best medical advisors I have seen. She always communicated very clearly with me and I felt that she gave me the best possible assessment and advice. I recommend her very highly and should I have continued hearing loss in the future, will definitely return to Potomac Audiology to see her.

A bit of my story...and then today (02032020)…read more Wearing these two top-of-the-line, bomb-diggity hearing aids has been a big help on my cognitivity. Well, at least I think so. Over the years I have prolly spent in excess of $15,000 out of pocket on hearing aids. There was the last occasion four and a half years ago when my daughter initiated a "Go Fund Me" campaign that netted $6,500 toward these two very powerful Phonak Nadia models. Thank you! For the last six to eight months I found that if I pulled on my earlobe (to open the canal) and cupped my hand behind my left "good ear" that I could pick up about forty-eight point four percent of the voice I focused on. My lip reading is most superior; bringing my cognitive ability to about seventy-five percent understanding. Not bad eh? Life is rich and God is Good, All the Time - I'm not one to complain to Him for why I'm made this way. Brings me to today...My appointment at Johns Hopkins was set a month ago. I was guarded on my expectation for this appointment, but eager nonetheless. Cooperating with Rachel the Audiologist at The Listening Center and the tests she performed in a never before experienced sound proof (psych proof) booth, I waited with my wife for the results. "Mr. T. she said, you have remarkable language skills and your lip reading is some of the best I have seen". She continued, "You are a prime candidate for the Cochlear Implant in your right ear as it is your worst side." As she turned it and pointed to the new hearing test print-out on her desk. I reached for a tissue and just wept. "Medicare pays everything for the Cochlear Implant too." "Did you hear me Mr. T.?" She looked at my wife and said "Let's just give him a minute." That was Monday morning. It's looking like it may go quick as I have my CT scan tomorrow 02042020 and I meet with the surgeon on the 26th.

You arrive and there is a machine for patient check in. You spend time using the machine and then…read moreyou sit. Then you are called to the desk to check in. What a waste of my time. Skip the machine and just go to the desk. I asked the receptionist why there are two stations and got "I don't know".