I waited a while before posting this hoping that they would take steps to resolve insurance issues…read more I will note that the facility did take good care of me for my needs on a Saturday in March 2025. The problem is that they billed my insurance in a way That caused Blue Cross Blue Shield not to be able to process it correctly. Fast Pace Was not willing to address the issue directly with Blue Cross Blue Shield, thus billing me for the full amount. They may be good if you are paying cash, but they certainly are not good when using insurance. I hope the issue is resolved soon, but I am not all that hopeful.

They were really nice and caring with my daughter. She didn't want to do all the testing and the…read moreDoctor was okay with that. We were in and out of there quickly. My only complaint was they sent her prescriptions to the wrong CVS after me telling them to be sure it was sent correctly because she was seen at one in Nashville prior. Therefore, I had to wait at CVS to get transferred. Easy slip up, I guess.

Short wait... good check in process. Exam was professional, informative and did the job. Liked the…read moremed pro. He was great and took great care of me.

From the owner: MinuteClinic® in Chattanooga is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

This is more a review for the people who run the phone/lab results. I came back from Colombia with…read moreeither a parasite or bacteria in my stomach that I'd been fighting for almost 2 weeks. Needless to say, I was in bad shape by the time I was able to see a doctor stateside. I saw a nurse, Jaime, who was professional and great. I then saw Dr. Thompson, knowledgeable, professional, and most importantly, listened closely while I detailed every BM for the past week. I'd taken a harsh medicine Tinidazole in Colombia to rid a parasite (yet wasn't diagnosed with one), it didn't work, so Dr. Thompson put me on Cipro, and we did various samples so they can tell exactly what is in my stomach. Anxiously I awaited results that Friday/Saturday. I told them I'd be flying that day, and of course, during my flight I missed their call. Immediately I called back asking for the results, and they said they were too busy and would call me back. So I waited until about 7pm, and called again, and they said that they would call me back by 8 with the results. Obviously, when something is living in your stomach, and you are trying to get well, this is one of the most anxious results you are waiting to hear about. As we approached 8pm (when they close), I called again at 7:50pm and said one last time, I am just nervous that no one will call me back, and you're closing in less than 10 minutes. 'Sir, someone will definitely call you after 8pm'. I said, please promise me that no one will forget to call me, it is extremely important I know these results. 8PM came, 9PM, 10PM. Nothing. No Call, not a peep. The next morning, I called right when they opened, and guess what. They were too busy to give me my results. I threatened to call back every half hour until someone would speak to me, and finally someone called back. And guess what, they weren't the sample results--because those haven't come back yet.

Hello I just wanted to say that this is the best place to receive urgent care !!! I wasn't feeling…read morewell and decided to go to a new urgent care called fastpace urgent care in Harrison tn, I wanted to try this place because it was closer to my house but big mistake I ended up waiting for 2 hours to be seen just to be told to take a nasal spray and rest like really I'm sick, so I don't recommend fast pace urgent care in Harrison tn they are awful they make you feel uncomfortable and acting like I didn't matter, not to mention waiting for three hours!!! but anyways on the next day I decided to go to physicians urgent care this one is closer to my work but father from home but I've been hear before and absolutely love the staff here !!! physicians care Hamilton place is truly the best every time I go it's professional the staff cares and takes time to listen to what's wrong with you and gives you medicine to make you feel better, all staff members are so friendly and caring, I wasn't feeling well at all I got prescribed some antibiotics for my sinus infection and cough medicine. I just. Want to say how thankful I am to have this place to go to when I don't feel good it really is such a blessing !!! Thank you for treating me like a person and not a burden!! thank you to everyone at Hamilton place physicians urgent care for taking care of me it means so much to me to finally feel better !! And to have doctors and staff members who care about their patients. Thank you

It's kind of hit or miss depending on which doctor you see. Usually the nurses are friendly. We've…read morehad a female doctor there a couple of times who was dismissive and seemed bored by having to be there.

I had a negative Covid test, so the doctor sent another one to the lab. The nurse told me…read moreexplicitly, I'd get a call Saturday with the results. No call. No call Sunday. So I called Sunday evening and that's when I was told by another nurse that they don't make those phone calls on the weekends and they wouldn't be able to tell me until Monday at 1 PM. So it's 3 PM and I called now. Except now I'm told that the lab doesn't work on the weekends, I should not have been told that and even if the female answering the phone did have my results, she couldn't tell me what they were because they've switched systems and she can't get into her old system. But that didn't stop their Billing from calling me telling me that I owe them $26. Nice I have to return to work without knowing if I'm contagious.

In person visits are good. I've been here numerous times myself and with family members…read more The online virtual visit portion is broken. You can complete everything and be waiting online for the doctor, but nothing happens. If something is hung up on their side, you have no way of ever knowing. It is up to you to look up a correct number because the one of the email doesn't work. My total wait time online was about an hour and a half. I recommend avoiding virtual visits and just going in person.

These scammers charged my cc 12 months after our visit. I never received a bill in the mail. Then,…read more2 years after our visit, I get another bill for over $500. My insurance stated the total bill didn't even exceed this amount. Something is not right. DO NOT GO THERE.

I got denied medical help from another walk-in clinic so I came here hoping for help. Just like the…read moreone before here, I wasn't able to provide a card number with steady income to pay whatever my insurance doesn't pay, and I wasn't even able to talk to someone about that. It was 100% on the computer. Won't go again and won't recommend. Waste of time.

Visited this location after my daughter tested very much strep positive at her pediatrician. We…read moreactually came straight FROM cvs in ringgold picking up her rx since we don't have a minute clinic. I checked in online since we have a 25 minute drive. I arrived more than 5 min prior to my scheduled time with a very sick child in tow. Another patient had just checked in at the kiosk, as a walk in and was seen prior to me, leaving me waiting with a child with a temp of 103 waiting 30 minutes. When it was my turn I was told I was strep negative and charged $100 on top of my insurance and sent on my way. Here's the issue, I am my child's primary caregiver. You KNOW she is strep positive. I have symptoms. I have shown up negative for strep ON RECORD at CVS minute clinic and later tested positive. When I received a callback from the practitioner the next day I explained I was experiencing symptoms and asked for an antibiotic for myself to be put on file if I needed it. She treated me like I was requesting pain meds. Give me a break. I'll visit my pcp next time. Thanks for nothing Leslie

Dr. Newby has been my primary care physician for several months and I couldn't be happier. Every…read moretime I come in (which is thankfully not much) he and his staff have been very efficient and easy to talk to. They are also very flexible in working in late appointments.

From the owner: Our Family Medicine practice treats the full spectrum of disease and illness. Whether you just need…read moreto keep your blood pressure under control, have a sprained ankle, or have multiple chronic medical conditions like diabetes, high cholesterol or asthma, we can take care of you today. Together we can come up with a plan that optimizes all that modern medicine has to offer, but is tailored to meet your specific needs and perspectives. Dr. Newby and his friendly staff are eager to help you reach your health care goals. We take most major insurances and are now accepting new patients. Unlike many of today's overcrowded practices we limit the number of patients we schedule for follow ups so that we always have room for same day or next day appointments for those who are ill or have more urgent needs. We hope you will call us today and make an appointment where you will be one of 20 patients seen in a day, not 35.