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    Physicians Immediate Care - Hanover Park

    2.1 (56 reviews)
    Open 8:00 am - 8:00 pm
    Updated a few days ago

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    Eric D.

    I'm writing this review as I sit here waiting for 45 minutes now after my scheduled appointment... what's the point in making an appointment if we aren't going to be seen on time?? I'm also the only person in the waiting room THE ENTIRE TIME. This is a joke.

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    10 months ago

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    3 months ago

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    7 months ago

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    5 months ago

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    11 months ago

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    1 year ago

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    10 months ago

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    2 years ago

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    1 year ago

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    2 years ago

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    5 years ago

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    5 years ago

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    2 years ago

    My credit card was hacked with their sign in device. I called & spoke to a manager, she did not believe me.

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    3 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    5 years ago

    I've been getting my DOT physical's there for years and never a bad experience. Great friendly helpful staff.

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    3 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    8 years ago

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    4 years ago

    How is this place an immediate care when you need an appointment and still have to wait 4 hours to see a doctor?

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    6 years ago

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    9 years ago

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    Maureen K.

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    7 years ago

    The office was very clean and the staff was great. I liked that I could make an appointment the night before.

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    5 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    5 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    5 years ago

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    Page 1 of 2

    Ask the Community - Physicians Immediate Care - Hanover Park

    Review Highlights - Physicians Immediate Care - Hanover Park

    ..they gave me the right treatment, instructions, and procedure

    Mentioned in 2 reviews

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    Physicians Immediate Care

    Physicians Immediate Care

    2.0(52 reviews)
    6.0 mi
    Walk-ins welcome
    Certified professionals

    Something is really off around their billing. The doctors here are nice and the care received is…read moregreat but trust me it's not worth the risk. The first time I visited I wasn't sent a bill I received a text saying I needed to pay immediately or my account would be sent to collections. I paid it in full. I went a second time about 6 weeks ago. I made sure they had my updated billing contact info and my new address. I did not receive a bill from them yet. I received a bill for my lab work three weeks ago and it's been paid but my bill for my visit has yet to arrive. I called the number listed on their website for billing and got placed on hold for ten minutes then sent to a voicemail. Something is off around their billing and I'm worried for when I get my bill if I get it. Don't go here it's not worth the risk of having a medical bill go to collections without notice.

    Update on billing and payment processing for this place. NOT GOOD…read more I submitted my bill to my Flexible Spending Account for them to send payment. I completed the address and account number. Payment was sent. I kept getting notices that I had an outstanding balance, so I actually called. They told me it probably hadn't been posted yet and not to worry about it. Then I got ANOTHER notice saying FINAL NOTICE. I contacted my Flexible Spending company and asked for payment verification. They gave me a date and sent me a copy of the front and back of the check. I forwarded this to Physicians Immediate Care and got back a short response. Something along the lines of "we don't do business with the bank that deposited this check and you still owe us money." WTF! So I paid the correct amount, I sent it to the correct address with my name and account number on it, but I am still responsible for paying (again)! I contacted them again and repeated that I did everything possible to pay this and it's not my fault it didn't get to the correct place. I addressed it correctly. They refused to deal with it and told me it was up to me to get my money back from my FSA and they take no responsibility for the payment not going to the right spot. Very shady. So pay with a credit card or better yet, just avoid this place.

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    Physicians Immediate Care

    Physicians Immediate Care

    3.1(15 reviews)
    4.0 mi
    Walk-ins welcome
    Certified professionals

    I have been to this location a few times as a 'walk in' patient. I expected to wait for a while,…read morebut was helped rather quickly. I recently made an appointment in the wee hours of the morning. When I arrived, I barely sat down and they called me in. The PCT (Raymon) was very friendly and professional. He listened carefully to my concerns. The NP (Adrienne) came in to see me within a few minutes. The service has always been really great. I have had x-rays and minor labs in the past, and felt heard and well taken care of by al the staff. I highly recommend the appointments as you can go online any time to make and appointment. It even will tell you where you are in line if there is a wait. Thanks for the great service, and for caring!

    My 21-year-old son was not feeling good ears were bothering him had a headache throat, we went here…read moreThe doctor spent like 5 minutes with him did not do any kind of test just told him to go buy some delsym and some pure saline drops gave him a specific brand to get, we did He suffered for a couple more days till I got them into a regular doctor I drove him because he was feeling dizzy on top of that, I took him to Duly by Costco on meacham road, I wish I thought a checking there a couple days earlier to see if he could get in. The doctor there looked in his ears right away The other doctor did not even look at physicians immediate Care they never looked at his ears never looked at his throat! Well this doctor at the duly took one look in each of his ears and told them you have an ear infection in both ears That's what's causing all this problem, a real diagnosis! So he prescribed antibiotics and within a day of taking them the pain started to ease up finally the kid had some relief after being up so many hours because he couldn't sleep because of pain. And then my son paid their copay that his insurance tells him to pay while we were there well at least that's what we thought it was when the lady charged him 93 bucks for absolutely nothing, about 5 months later he gets a bill in the mail wanting $286 bucks, then they send him an email and a text and the text and email both say that he signed up for auto pay so this place saved his card information when he made the payment he did not write his card number down did not give them permission to do an auto pay and they did not turn it into the insurance company but no they did take it out of his card which is linked to his bank account and we had to fight it because they did not have permission to do an auto pay so watch yourselves if you go here you are better off going to the emergency room. I will never again go there myself or take my husband or my children there. I went months before like a half a year probably my son for a problem I had with my leg They did an x-ray and said everything should be okay that this sore I had on my leg next to hardware was fine there was no infection in the bone, but guess what there was an infection in my phone I had hardware on my tibia and my fibula and there was in fact an infection in my tibia I had to have the hardware removed, and my tibia cleaned out to get rid of infection. So I have good reason not to trust this place for myself and with my son going there They are rip offs they have no clue what they're doing! Go to the emergency room and skip this place well we were there I heard them send somebody that came there to the emergency room anyway for an x-ray because theirs was not working or the tech wasn't there something. And so according to what I heard they had spoke to them on the phone before coming in and when they got there and said what the problem was they could have been told and should have been to go to the emergency room because it sounds like you will need an X-ray and we are not able to do it today but no instead they let the person stay with their child and why so they can get more money No doubt they build the persons insurance and charge them the copay and who knows what they tried afterwards. If I could rate this place on the scale a negative zero I would do that

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    Physicians Immediate Care - Hanover Park - urgent_care - Updated June 2026

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