The services are ok, but then you have to expect months and months of trying to fix their billing…read moreerrors. I am close to a year trying to contact them (billing number nobody ever answers, I submitted multiple online tickets) for an invoice they keep sending me instead of billing Medicaid. They actually bill you through NextCare and there is no way of contacting their billing (see above).

I went to HealthCARE Express Urgent Care - Midwest City for severe allergy symptoms that had been…read moreongoing for about a week and a half. I was dealing with heavy congestion, constant sneezing, itchy eyes, and a LOT of eye and nasal drainage. I felt miserable and wasn't getting relief. I explained that I had already tried Zyrtec and Flonase without improvement. Despite that, I was told to continue taking those and was referred to an allergy specialist. No in-office treatment was provided. The interaction with the PA also felt uncomfortable. I'm a straightforward person and communicate directly (I work in construction), but no disrespect was intended. I was told I interrupted her, even though she had paused speaking. The exchange felt tense, and I left feeling unheard and frustrated -- especially after already dealing with symptoms for so long. The next day, I went to a different clinic. That provider evaluated me further and explained I was developing an infection that was starting to move toward my lungs. I was treated with steroids and antibiotics and finally started getting relief. Office was not busy, and when someone comes in clearly worsening and not responding to standard allergy meds, I would hope for a more thorough evaluation and better communication. I left feeling discouraged and without help.

We have been to the Moore and Norman locations a dozen times or more for treatment for our children…read moreand ourselves. We have been seen quickly even when they're busy, all of the staff are kind and efficient, and they're great with our kids. We have also never had any billing issues with them. Absolutely recommend.

Staff always welcome you. Wait time is never too long…read more No guessing; they order tests to be sure, if you are sick. RX's if needed Thank you to everyone

It takes a minimum of 3 days to get in with our primary doctor so if we need in sooner, we can come…read morehere . The wait is usually not bad. It's nice to have this as an option!

I have been to this location twice. Both times I got in and out within an hour and a half which is…read morepretty good for not having an appointment. I went here because my insurance (Tricare) is accepted. They have a nice lobby with a big television. They even have coffee out if anyone wants it. The people who work here have all been very nice and accommodating, which is nice when you don't feel good. I have seen two different doctors and both took a good amount of time with me to figure out what was going on. They asked a lot of questions and seemed genuinely concerned. With a prescription (called in by them) I was out the door and ready to be healed. :) Both times I received a call a few days later to make sure that I was doing better. I really appreciated that because both times I had a few questions. They got back to me with the answers and all was well!

For a place you really don't want to be, I don't hate being here. The location itself is beautiful…read more When you first walk in you'd think you were in a library. Thre are bookshelves (take one leave one) and puzzles (community) everywhere. What I didn't realize at first, is this was the waiting room. That's because they don't walk out and shout your name like most places. Instead they mark what you're wearing/your characteristics so the nurse can come approach you one on one to come back to see the doctor. All the staff I've encountered has been so helpful and genuinely caring, spending all the time you need to explain every detail. Dr. Moxley has been a life saver. Figuratively and literally. Also... that cafeteria is delicious, which may seem trivial, but that means a whole lot when you're spending hours on end in a place. Gouda mac and cheese for the win!!

Today a massage therapist is on-site giving free massages. What a treat for patients going through…read morethis process. It's things like this that help treatment. Also to my surprise they are giving massages to care givers as well. I'm so thankful for the kindness of everyone involved in treatment.

I had a mild heart attack just the other day. I was transported from Stroud Hospital to the…read moreOklahoma Heart Hospital near I-240 service road. As soon as my husband and I went to a room, the nurses are super attentive and super sweet: It was past midnight, when we got there. Not only that they took care of me immediately, they made sure they took care of my husband too. A nurse gave him a better chair , a recliner, to be more comfortable. They got me hooked up to the monitors and made sure I was comfortable. The nurses are probably more in their early to mid 20s. The room is clean, and spacious. The bathroom has plenty of room in the shower. I don't know what else to say except the Oklahoma Heart Hospital south really took great care of me! .

Got here parked and walked in. Really close to the entrance. During check in they ask you to…read moreinitial on the digital pad. Initial 5 times but they never said what it was she was initialing or signing. Had we not just did this yesterday it would have been a concern but Thts not right they don't tell you. I watched others check in and it was the same way. Everyone was nice and got her in on time so as far as service it was good. Didn't take very long and we were on our way.

Norman Regional Health System has good quality healers. There is an emergency room and there is…read moreprimary care as well.

This ER does not reveal wait times when asked. They do not post wait times and will not tell you if…read moreyou call. I asked if I can come to the ER and ask how many people are waiting and was told on the phone then will not tell me. I will not be going to an ER if they cannot be upfront about their ability to treat walk ins in a timely manner.

they were really great and professional. they love kids and it shows Macy was wonderful and so was…read morethe doctor. it had a real homelike feel my son wanted to stay all day. lol

My Visit was to get an xray of my wrist due to a possible injury. The physician wasn't able to read…read morethe X-ray and said would call me to let me know what the radiologist says. I never received a call. I called to get results and never received a call back or explanation. My second issue was with billing. I paid my co-pay at the time of the visit, yet received a bill in the mail showing no payment. I visited the the receptionist, and was turned away because they don't handled the billing.

Excellent customer service. OCOM is very clean and is professionally ran by qualified…read moreprofessionals. Brian Linley Sr. Choctaw, OK

Surprise bills! Be careful. Their estimates are inaccurate and you WILL have surprise bills from…read morethis facility. They will NOT work with you and are NOT able to adequately explain charges on your bill.