Excelent place highly recommended, nice ambience , staff very polite, friendly , they very well…read moretrained, how to treat people with pain ,with empathy and patience . And Megan , what can I say ,She the best Pt , I ever had, excellent professional, kind ,knowledgeable, patience,.a beautiful person Thank you very much to all

The folks at Summit (RET) Physical Therapy in Puyallup are amazing! From the front door to the back…read morewall, this place is filled with caring, skilled, attentive staff! I always receive a warm welcome at the front desk, the cadre of therapy assistants are so helpful and the Physical Therapy doctors and assistants are knowledgeable and well trained .. my issues continue to improve with every visit. If you have aches or pains, I very highly recommend coming to see this group of professionals!

If you want to go to a physical therapy office that remembers your name when you come in, this is…read morethe place for you! I worked with Jeff and his assistant, Sharon, and they were incredible! I was having sciatica pain going down my left leg that made it difficult for me to sleep. After a month of treatment, I was 100 percent better. They were knowledgeable and kind. They explained things thoroughly and answered all of my questions. They listened to my symptoms and even changed their treatment as my symptoms changed. I never felt like a number to them. I will continue to choose their practice for any future treatments needed.

Had a hip replacement and wanted to get both strength and balance back in my leg…read more Nice building, easy to get to. The entire staff is friendly and welcoming. Easy to make and change appointments. There is little or no waiting for your appointment. I am working with Jeff who is patient, kind and explains the different exercises and what they will accomplish. I also work on exercises at home which were given to me to help in my recovery. The only con is the exercise room might be a little small. This is the place to go for PT.

Had progressing lower back pain and was not sure if PT would or if I needed to see another…read morespecialist. I found it very helpful and informative. Stephanie was able to see that my SI joint was out of place without any x-rays. I learned a lot about what I need to do. All three physical therapists are wonderful as well as the front desk staff. A great place. Now I know what I need to work on to prevent and improve my lower back issues.

As you can see by my star rating I am very pleased with the services I have received at the Graham…read morebranch of Elite Physical Therapy. I ruptured my achilles tendon playing tennis (ouch!!) and after months with my foot immobile (boot, another boot, cast, another boot) I started physical therapy for the first time. Allison is my physical therapist and she is knowledgeable, friendly, and answers any questions that I have regarding the treatment. A real professional.The staff who I have met have also been great. The facility is clean, well lit, and organized. Parking is easy. I am seeing real improvement on my injury and have no doubt that is because of the work they do here. Strongly recommend this place.

Had to take a non-dot drug screening for a new job. When I arrived at 8:20 on a Wednesday the…read morewaiting room was packed. I thought I would be spending the next hour waiting but I was called back with 10/15 minutes of signing in and completing registration. After that we went to the back, I was given a cup. Did my thing, handed back and only had to initial in a couple places and VIOLA! Complete. 8:40. In and out easy peasy ! Jojo/ Jomar was my collector and he was very polite and professional. Even gave me a heads up of what door to use to get to my car quicker. Overall a pretty good experience for a drug test !

This is the WORST CONCENTRA I've been to. I always go to Concentra for work documentation purposes…read moreand this is by far the worst experience. SO DISORGANIZED, STAFF IN THE FRONT DESK ARE EXTREMELY RUDE, and discourage patients from being seen. As soon as patients arrive they tell you it's going to be a 6 hour wait and you can leave if you want and go to Tacoma.They discourage patient care service and turn down a lot of people and people walk out. Don't know if they want less work or if they're lazy and don't want to deal with people. NATALIA, DEB?, Kathy? There's 2 white older women in the front desk that attend to white patients better and treat other ethnicities very poorly. It's very noticeable and truly disappointing. One older white lady in the front desk with bangs looks like she's a lead has white patients skip others. And another white older lady with glasses was yelling on the phone at another patient in front of others just to extremely rude. They don't even wear name badges I'm sure to hide their identity with the way they talk to people. The care is poor. Office experience is poor. Again, WORST CONCENTRA. please get new staff with better patient care and etiquette.

I have been a patient there a few times and oddly enough, the therapist had no recollection of me…read more I understand that they have a lot of patients, but I had been there a number of times within a few years and they couldn't remember me. The first time I went there, Jamie was there and she was great. I didn't know that I would be going there and handed off to new people every time and they would have interns who were there temporarily and each therapist would be working with multiple patients at a time. The individual care is not great. I have a huge problem with one therapist in particular and that's the reason why I'm writing this review. I don't know how she can continue to do what she does and no one else does anything about her behavior. Toni is a very outspoken and unprofessional person who has said things in front of the whole gym that actually made me uncomfortable as a patient. What ultimately made me upset was how she treated me as an individual by telling me that I wasn't really hurting and that I needed to go to therapy because I needed to get over it. When I looked up her training and how long she has been working, I couldn't believe that she had the blind confidence to tell someone twice her age and double her education level and experience that I needed mental therapy for my physical health and pain management! She needs to learn how to manage herself and stick to what she's been trained in at Green River Community College.

I can't give them a 1 cause not EVERYTHING bad, there are a "few" good things they have going…read moregood. 1) The ladies at front desk are friendly, and very helpful and do a spot on job! And they have a heated pool fir therapy. The therapists, however seem to just put me to whatever they want to just to keep me busy, not to explain why they have me doing certain regiments of exercise and what the benefit of each will produce for my peripheral nueropathy and balance. I had a difficult time getting on a bike because of my mobility limitations and. Instead of getting assistance the therapist watched me struggle to get on the bike. Almost faltering till he finally offered a step stool and his arm to stabilize me. He walked away once I was on and said I had 10 minutes, but someone else would be assisting me once I was done, and he had a timer to be sure other therapist was aware of my time. My timer went off and I kept slowly pedaling for another 5 mins. Before another therapist came to take me to lay on a bed and instructed me to do some leg lifts with a band under my feet for 30 seconds 3 times on each leg. He began visiting with me, and I lost count. He was not really paying attention if I was positioning right and he did not bother timing the lifts either. I caught a cramp in my left leg cause I think I did too many reps while he kept talking asking me general friendly questioms that kept throwing me off count. After that was over he had me do some instructed stretches on each leg He then said another therapist would help me cause he had another client to get. I finished and waited, but needed to use the restroom, so I let a therapist working her computer know who I was and if my new therapist came for me if she could let them know where I was at. I returned and asked if anyone came for me, but she said not that she was aware of. So I proceeded to walt, and wait and wait. My time was up and I was frustrated letting the gal on the computer know I had to go, and I was very upset how much time I waited for no one to come back to complete my alloted time. I asked the kind and helpful ladies up front who I would issue a complaint with and they got one of the initial therapists who helped me to hear why I was upset. He apologized and understood why I was upset and he forgot to come back to me cause of working with another client. The manager there said she could refund my copay or in a few weeks have a check mailed to me cause they could not credit my copay since I laid using a debit card?? On 2 other times they have canceled appointments that I scheduled a month in advance for lack of enough therapists. Love the pool staff, but also have noticed therapists while nice and kind also visit more than instruct or explain benefits of each exercise regiment. My nuerologist wanted me to use his referral preference, but I opted to use them because of the pool therapy and poiximity to my home, but now reconsiderring the recommendation to get hopeful quality care worth my expense and time. herknow that I

I have been going to Dr Douglas Louie ever sense he took over for Dr Chan, a long tome ago…read more He has always listened to my complaints & concerns, never rushed me and shown empathy. He is knowledable and smart. If he can't figure it out he has sent me to a specialist. And I am 78, so visits can sometimes be often. I trust his care. His staff is always pleasant.

Been taking my mother to Dr. Douglas Louie, and I feel a little guilty. I'd give zero stars if Yelp…read moreallowed. He's terrible. His premises are cluttered and dirty. The last visit, the bp cuff went on over her clothes, fell down to her elbow, and he reported the "reading" as "pretty good." He probably would have killed her by now, if she wasn't as healthy as a horse. I only need him to write maintenance prescriptions for her. She's been on the same stuff for years (before she started with him). Don't go to him if you have serious issues.

A different kind of PT with great results. They really listen to what's going on personally, and do…read morea great job at solving hard issues people have.

Today, everything and everyone is rush, rush, rush. Not at Rainier Physical Therapy. Here, they…read moretake the time to study the situation (lower back pain in my case) and then follow recommended principles to achieve maximum success. The PTA that treats me is Mehtab Sidhu. This young man is dedicated to his craft, thoroughly professional but the kind of guy you want to go to lunch with just for the conversation. Ever the student of his profession he takes my treatment very seriously and I am seeing incredible results. Thank you Mehtab and Rainier Physical Therapy!

Phone staff was very rude. Called back to address rudeness and find out persons name but they…read morewould not give it to me. Therefore I cannot reach out to the manager to address her employee's rudeness so I will just leave bad reviews on clinic and all the employee's that work at the Buckley location.

Alexa Hill is extremely caring and the best Physical therapist i have ever been to. She listens to…read moremy complaints of my injury and come up with at plan that works for me both at the office and at home. She researches the best options for at home equipment to help with my injury. She does not push me to do more that i can handle and is very encouraging. Her hands on approach is very encouraging and make me look forward to coming back to PT. If i have a need to reschedule she is very accommodating and flexible. She send me reminders and always ask how i am doing. The receptionist is friendly and professional. They keep the office very clean and she is always sanitizing after each client comes in. Love the trivia board as well. Would recommend this office to anyone needing Physical therapy. She is the best!!!!