Professional and HONEST service!! I can't say enough about how much I appreciate working with a…read morehonest company. I wanted security cameras for my home and figured to get the coverage I wanted I would need at least 8 cameras. However, once I explained what coverage I was looking for Jeff said I only needed 6! He easily could have oversold me but instead chose to do the job right and at the right price. I won't trust anyone else with my IT needs. Easy to work with and honest, can't beat that!

Mony (the owner) is one of those IT guys you PRAY works on your PC. He is very thoughtful, careful…read moreand most of all persistant. I took a year old Dell desktop to him, problem being that we couldn't gain access to the internet from home. I couldn't believe the things that were wrong internally that once Mony checked them, were able to be fixed and I was on my way. He is a terrific small business owner and very conscience. I HIGHLY recommend him for any computer repairs you have. He is in the greater Nashua area. PLUS he also sells custom PC's. Think we will give him a try on those as well :-)

I wanted to give a shout out to Colin who helped me yesterday with a large shredding project. In a…read moreworld full of bad customer service Colin stands out as one of the good ones.

The folks in printing area seem to hate their job and customers. Don't ask why someone is waiting…read moreat counter even though they see them. Too busy fooling around on their computers.

Showtime rocks!!!!!!!!!!!!!!!!!!!…read more I dropped my computer and could not fix it myself. Showtime was my first place to go to. They fixed it and were able to save all my files. They are and forever will be "my geek squad". They are the best

MAJOR FAIL! I called for a custom build, talked with Kowan,…read moreexplained I wanted to shop local and keep business in the community. Went in to see him to confirm, he said they could clone my existing drive to the one they're building. Offered a cloned drive I made for backup. Said to preserve drive D partition above all else as it had necessary work files. He accepted it. Heard nothing. Then heard they waited for parts. Said I'd be gone for a week+, gave them a date I'd be back. Wasn't ready. Told they were having trouble with drivers and updates. Again explained to preserve drive D partition above all else. I could install software, but D had all my work files. Called again. Still issues. Two weeks+ go by. Finally am told they have the machine ready but Oops! They reformatted the my entire drive. You mean the drive you were going to clone from? The one I called several times and repeatedly said to preserve drive D above all else? Yes, that one. Got to the store and, oh, my gosh, nobody knows nothing. Kowan claims he just took the order, didn't do any work on it, yet every time I called somebody else was working on it, including Bill, their top tech guy, who admitted yeah, they made a mistake. A MISTAKE? Nobody kept notes? You didn't call to confirm what I wanted when you didn't have notes from the last person to work on it? You didn't have the customer's original work order to build from? You just passed the machine around and slapped things in but nobody kept notes on what was suppose to be done? Final tech to touch it knows nothing. Said "I was just given a drive. I didn't know I wasn't suppose to use it." Worse, they said I could bring in my working system and they'd clone it to the new build. WHAT? I'm going to trust the cabbage patch crew with a working machine with necessary files on it? Worst, they didn't make any attempt at making things better other than the above offer (which I couldn't trust them to do at this point). Just refunded my money, and I had to ask for my now worthless disk back. I'm sitting here shaking my head as I write this. I rarely find this level of incompetence in a business. STAY AWAY! FOLLOW UP TO BRIAN G'S RESPONSE: Sorry, no, I never gave verbal approval to wipe and reload. I gave approval to put in a new drive and copy over what could be copied over. If apps could be copied, great, and preserving the data on D was paramount. Nice rebuttal on your part, but also inaccurate on your part: I contacted Showtime several times for updates, Showtime never reached out to me with questions or concerns. At one point I was informed there was a problem with the drivers, but I never gave verbal approval to wipe and reload the drive I brought in. This is another example of a communications failure on the techs' part. Combine that with the techs passing the buck attitude when I went in to find out what happened and this remains a MAJOR FAIL!