I went in the store to get a violin. I used to play a couple of years ago, moved countries and I…read morewanted to start practicing again. The store is amazing, the people were very welcoming and supportive, helped me find the perfect fit, everything is really good quality. Very happy with the attention to customer and instrument quality.

I loved my entire experience with Fiddlershop. I asked them about a home trial for two of their…read moremore expensive violins thinking that the cost alone would make this not possible. They had no issue with sending me two amazing instruments to try in the comfort of my home for up to 10 days. It only took me two to fall in love with one of these violins. I paid and kept one and sent the other back, following their instructions for safely packaging the instrument. From start to finish it took me 10 days to become the proud owner of a fine violin. Thank you, Fiddlershop, for making this possible!

Other than the two musical mega stores in Broward County, this one actually impressed me by the…read moreselection of beautiful acoustic guitars and the immediate contact with a store associate upon entry who advised me of the ultra strict "No Touch Before You Ask" policy. But I completely understood since the guitars are hanging on small hooks and could easily fall out of a customer's hands. The staff took me on a short tour of the acoustic guitars with brief guidance of their pricing, sound and quality. The guitar pricing ranged $400 to several thousand depending on the brand, appearance and structural integrity. Penny Lane offers lifetime warranties on select guitars and provide in-house repairs. Aside from musical string instrument sales they offer lessons from professional instructors but its not cheap. The one hour private lesson is $180.00 or a discounted four sessions of lessons for $550.00. I have experience with the electric rock n' roll guitars from the 1980s but thought it would be a change of scenery to purchase an acoustic guitar and learn the chords the right way. Still deciding...

I bought in two great guitars, a telecaster and Stratocaster Russell did a great job changing the…read moreneck on , my telecaster and doing some work on my Stratocaster very reasonably priced very professional. Russell is really a top guitar tech.

My name is Eric Steinmetz, and I have been a Guitar Center customer since the 1980s. In all, I…read morepurchased at lead a dozen guitars and fifteen amplifiers from your locations coast to coast. By my calculations, I have spent over $150,000 in your stores in thirty years. I consider myself a loyal Guitar Center customer. Until lately, I've always found your store staff to be amazingly helpful and considerate, which further endears Guitar Center to me. Your staff in Hallandale, Florida, especially Samish, my guitar guardian, is incredible. The manager in Coconut Creek, Aaron, has always been friendly, helpful and engaging. His staff in Coconut Creek is at best, "If-ie." Arron has always made me feel welcome and appreciated, which is why I switched my on-going guitar lessons to your incredible instructor Maxx at Coconut Creek. Recently I bought a total of six of your Proline SL24NR Natural Series Rechargeable Folding Music Stand Lights for my band to use at practices. Not expecting any of them to be defective, I didn't see the need to keep the receipt (s), I threw them out. One was defective right out of the box, neither charging nor lighting up when powered by the appropriate power source. I brought the defective Proline light to the store last Saturday when I went for my guitar lesson. The salesperson Steve was gracious as always and helpfully searched for the transaction but couldn't locate such. Steve informed me that any warranty issue, even when the product is new out of the box, was between me and the manufacturer. He said he couldn't help me but gave me Proline's telephone number. Your store manager Aaron was not available to interact with at that time. I further talked with your salesperson, Liz, when I purchased Schaller strap locks, She confirmed Guitar Center's policy of not participating in defective merchandise replacement. I asked if the last guitar I bought in Coconut Creek, a Fender Precision bass, had been defective, what is Guitar Center's position? She told me in that event, I would need to contact Fender personally regarding my $2000 purchase for help resolving any warranty issues. This stated policy is, in my opinion, unacceptable. I have been a loyal customer for well over thirty years and your unwillingness to help me with a recent $39 purchase, especially considering my recent purchases of the Precision, a Gibson 335, and Mark V amp from your stores, is rude and short sighted. One only needs to look up my account using my phone number to review my purchase history. To note, I needed a Fender Telecaster last week for some recording. The most recent experience in Coconut Creek left me upset and I could not in good conscious purchase such from Guitar Center. I bought the Tele from Sweetwater and the appropriate amp for my upcoming work. Guitar Center's shortsighted warranty policy left me upset and you lost a substantial sale and a loyal customer. I plan now to further my business with your competition Sweetwater and to patronize other local music stores in lieu of Guitar Center whenever possible. Just something to consider.

Awful doesn't even begin to describe the experience we just had. The two employees we interacted…read morewith couldn't have cared any less. Unbelievably rude and dismissive. Seems they've truly earned the two star rating justifiably. I'm shocked.

My name is Natalie Clarke. I am teaching piano for over 27 years. I met the staff from All County…read moreMusic since 2005. The staff there are friendly and like family almost. Ms. Annet thank you very much for your services over the years. You are an excellent member of the team. You deserve a long service award along with others who have been there for over 20 years.

10000/10 it's a good music store (and Quiet which I like )…read morethey have everything ;also I bought dinkles and it's a good cost and very nice employee's :)

Great service, location and kind teachers. Our kids took…read morepiano lessons and guitar lessons.

I had such a hurtful experience at ProMusic Plus. We recently moved to Weston and my 7-year-old son…read morewas eager to resume his piano lessons. We searched the web for a nearby music school and came across ProMusic Plus in Weston. However, the excitement diminished into hurt this past Friday, five minutes into the lesson my son started complaining that he wasn't feeling well and wanted to go home. The manager/owner said sorry he is not well, but I already paid the instructor for the 30 minutes and will not be able to refund or reschedule his lesson. When she realized I wasn't backing down from this unfair policy, she said I don't want any trouble so I will refund you 1/2 for the session. She missed the point entirely! This customer service experience was hurtful and disappointing as I felt like she wasn't sympathetic to the fact that my son wasn't well, instead she was annoyed that she was losing money for the session. As a fellow business owner, I know how vital it is to provide a fantastic customer experience to all customers. Sadly, the owner of ProMusic Plus doesn't feel the same.

Prices are waaay higher than on line stores like Sweetwater, Music 123 etc…read more PLUS...the on line stores offer free shipping unlike Guitar Center. I have also found that GC stores either hire bozos or simply don't train their employees....they seem to have no knowledge the items they sell. Oh yeah...one more thing. Guitar Center's in store inventory is extremely shallow. More often than not you have to buy it then wait for delivery to the store then go pick it up.

the woman with the pierciing on his nose in the coconut creek fl store is making sure that store…read moregoes down the drain... and not only her,., all of them are for woke and then sales reps.. FIRE THE ENTIERE STORE AND HIRE PEOPLE THAT UNDERSTAND ABOUT MUSIC AND GOOD MANNERS. They processed a transaction so fast that it did not go thru their system but took the money out of my pocket and the answer was wait till it process back there is nothing we can do. He was going to buy strings and more and went to look as weel for a new guitar. He is never coming back.

Cool small store with a wide variety of instruments. I signed up for guitar lessons and they set…read moreme up with an instructor and were very accomodating on timing. They also tuned and adjusted my Saxophone and guitar and gave me a lot of good advice and information. I'd highly recommend checking them out ... bring in your musical instruments for a check-up, or get something there. They can also set you up with lessons, if you're looking for that.

Mitch is awesome! I have visited this store a few times now and finally I brought my alto sax in…read morefor an overdue tune up. He said it would be ready in one day and it was; I think at another store a tune up may take weeks. Mitch's dog is always there to greet you. Plenty of parking in front of store. I may in the future buy a soprano at Full Circle Music. They also sell woodwind reeds, you can buy one if all you need is one. The charge was very reasonable. This is the place to buy if you are looking into getting an instrument and this is the place if you need work on your current instrument. Highly recommend and I will be back!:)

Bought piano on 10 24 2023 awaiting delivery hope it gets her soon without any major problems An…read moreIrvis an Pond brand upright with bench thanks for reading Carole Matthews

Danny's Pianos has been around for a very long time. I have in the past and continue to send my…read morestudents there to purchase pianos. Great prices and very nice pianos! They also move pianos with care at a reasonable price. I've used them three times in the last six years for moving my pianos. I won't call anyone else. If you're looking for a used piano, go check them out.

I had an absolute ball taking singing lessons from Aria. I'd been wanting to do it for a long time…read morebut always thought it might be to intense or stresssful but I was pleasantly surprised. It didn't matter that I wasn't a professional or had zero experience, she made me feel like a rockstar in every lesson, which was pretty amazing. She's so much more than a singing teacher, she's a true vocal coach who understands the music industry inside and out. If you've ever wanted vocal lessons, performance coaching, or even artist development she the GOAT. I was so happy she offered Zoom lessions since her studio is in another state! This was something I'd always wanted to do, and I'm so glad I finally gave myself the chance..

I sang musical theater for a couple years in high school and wanted to become a pop singer now that…read moreI'm out of school. I didn't know if it was realistic but I'm going for it because it's a dream that keeps me awake at night. The truth is, with my last vocal coach it would take 12 weeks to accomplish what I learn in one or 2 weeks with Aria. It's so much fun, she makes me feel comfortable and I get a super dramatic improvement every time. Anyway, I am somewhat critical of my vocals still but now have the confidence to get on stage with pop. I actually got a call back for America's Got Talent. I have to owe it to singing lessons with Aria because I auditioned last year and heard nothing back. I hired the Olympic level coach for voice, and got Olympic level results. It's a yes for me and she's super nice.