I have used Laursen Piano to tune our baby grand and upright pianos for the past 8 years. Brian is…read morethe ultimate professional who always arrives within the planned one-hour window, covers his shoes with booties, wears a mask (at least the past few years), does his work quickly, and provides some great advice and insight into the care and maintenance of the pianos. Beyond tuning, I purchased a humidifier for the Kawai baby grand that has worked very well through many dry Minnesota winters. Of course, I'd love to spend less, but the bill seems to be in-line with their competition. In addition, they always prompt me every 6-12 months that it's time to tune (though I don't always choose to tune the upright every year).

I used this company to move my piano a few years ago. They were wonderful. I continue to use them…read moreto tune my piano and I could not be happier. They are competent, reliable, and reasonably priced. Give them a shot. You'll be happy.

Excellent work - she came and stayed a long time making sure the piano was really in tune. Great…read morevalue for the effort put in! Highly responsive as well.

Very nice to work with and my piano sounds great. It hadn't been tuned in about 15 years and had a…read morebroken peddle. Tia has it working great now. We live in Waconia and it was no problem for her to come all the way out here. She also went the extra mile and tightened up my piano bench.

Curtis gave us very honest and solid advice on our 122 yr old baby grand piano. The sound board…read moreneeds to be replaced and he said the tuning he did would not hold. Instead of a $165 charge he dropped it $85 for a two key tune and consultation. A true and honest professional.

From the owner: CWH Piano Tuning serves the Minneapolis-St.Paul metropolitan area through piano tuning and repair…read more CWH Piano Tuning is my own company. So when you hire me, you’re supporting a small business, the working musicians who collaborate with me, and the livelihood of our respective families.

I don't know what was harder to swallow, that my family heirloom piano was 'not worth tuning', or…read morethat the 5 minute consultation cost me $150!

Called and talked with a Greg Gavin. and asked him if they buy pianos . because we are looking to…read moreupgrade to a baby grand. His answer is NO and he hung up the phone before I could complete my sentence. BAD business ethics. rating this 1 because no other choices.

Fantastic faculty and staff that will do anything for the success of their students!read more

Lovely music lesson studio in the Northwestern suburbs. All the teachers are very friendly and…read moreprofessional and the front desk receptionist staff will answer all questions! Highly recommended!

Update, 11/21/24: Lawyer has been retained, claim has been filed. Be extremely careful with this…read morecompany, any decent company would have jumped at an opportunity to make things right - this one passes the buck. Unfortunately, during the move a leak occurred on a fridge that was moved - the company reconnected the power and the water line, returned the fridge against the wall, collected payment and left. Fortunately, I came back the next day to a vacant house to gather anything left behind, and found a wet carpet, a wet bathroom, wet hardwoods, flood ceilings, damaged HVAC, etc. The carpet is ruined, the hardwoods are ruined in numerous areas. I brought this to Tyrell's attention, and it has been brushed off by him numerous times. The company claims that the water line was "done as a courtesy", which I contest - the service was offered, and was paid for. It is estimated that I have $35,000-$40,000 in damages throughout the house. With that said, I'm not mad that it occurred, I understand these things can happen. What frustrates me is that after repeated attempts to gather the companies insurance information, they have refused to provide it. The companies website clearly notates that "We are a professional moving company in Minneapolis with the required licenses and insurance." It is a requirement that moving companies maintain insurance. It is my right to file a claim. The fact that they have been unwilling after numerous attempts to provide an insurance carriers name, let alone a point of contact or policy number, is highly concerning. I have contacted the Attorney General's Office, Better Business Bureau, Department of Labor, and will continue looking for resources to ensure that this is dealt with adequately. The main job of someone that runs a moving company is to deal with customer issues swiftly, and that has not been the case here at all. I would highly recommend doing due dilligence before hiring Tyrell's crew, they are quick to collect payment, but awfully slow to remediate any customer concerns.

These guys were on time, worked hard, and very efficient. One of the best movers I've ever hired.read more

Service was timely, communication excellent. Hoyt inspected the instrument and gave a true quote…read morefor the work to be done, based on posted rates, prior to beginning the work. Very thorough and high level of expertise. The tone and playability turned out amazing!

I was recently gifted a 1960's era piano; it was in great need of some TLC…read more I had a guy from a different company come out and tune it and it still sounded like tin, keys sticking, pretty rough. Clearly it needed more help. So I called HILU Piano Service St. Paul. Hoyt came over and applied the necessary time and skills and brought my piano back to life. It sounds amazing !! Absolutely beautiful. I'm inspired now to keep my lessons going and loving this beautiful sound. I very highly recommend HILU Piano Service, in particular Hoyt. His love of pianos is evident in the way he plays, as well as the care he took with mine.