This is a horrible company as a whole. No concern for patients time or money. Not interested in…read moregiving the best care needed. Just a money grab and of course because they have the City contract we are forced to deal with these inconsiderate folks. Been waiting for a supervisor callback for 3 months now. Canceled appointments with no notice. MULTIPLE. Just a horrid experience and I cant wait until I can see another dentist office.

0 stars. You want see the same dentist in the same year…read more They come to this place to gain experience and bounce as soon as possible. Oh the billing department. We were overcharged and when I called they apologized and told me the service was coded wrong. They promised a refund just to wrap me into a bureaucracy hell. The lady in billing department tells me that there are open claims and refund cannot be issued. I called my insurance they told me they paid everything. Please teach your contractors some manners when talking to people. I am a big believer that you get more bees with honey not vinegar, unlike your clerks.

If you follow my YELP work, I usually review restaurants, with an occasional positive review for…read morethe service providers. I will include Dr. Costello and the Downtown Dental Staff in my body of work. Here is what is like... I gave them my insurance card once, and I never get hassled with bills. I have been going for about 3 years. I never wait in the waiting room long enough to even finish a magazine article. They were very helpful when I asked about what I can do to make my teeth even more awesome. All the advice they gave worked. Very clean place TV's available while they clean my grill (with cable) And they always remind me of my appointments in ample time. They're located above the Grand AVE Mall, I like to visit TJ MAXX or the produce cart when I go.

My husband, son, and I all go to this dentist. My husband and I both moved a lot and this is the…read morebest dentist we have had. He seems to keep up to date on recent dental research and seems very attentive to any of our dental needs without going overboard with recommending procedures. Also, the TVs with cable in the dental chairs are a nice touch. They were also excellent with our 1 year old son! I thought he would run away when he saw the dental tools, but they made it fun without pressure if they couldn't finish the cleaning. They were able to finish though with minimal crying. They made it fun for him! They had a cartoon on the TV and let him see the equipment before using it. He also liked his sticker at the end. The waiting room has a nice view of the river, but I never spend too much time looking at it. Wait times are always very short! Also, they are very flexible with us when scheduling or rescheduling our appointments. I can't speak for the parking, because we live very nearby and walk. There is a for pay structure attached to the building. I'm not sure if they validate or not. I love having such a great dentist so close to us!

Extremely disappointed. Booked this appointment 2 weeks out for a wisdom tooth extraction and was…read morerescheduled for a cleaning with no wisdom tooth consult at all. The hygienist was extremely condescending and unfortunately this turned my nose up to this office. The doctor would not discuss pricing with me, even though I requested this two weeks prior (so I could budget for my wisdom tooth extraction), he told me to go online and look it up myself and they would just bill me. I thought this was laughable considering others HAVE to want to know pricing before just mindlessly scheduling. This was a top recommendation for me on my insurance website and I will be reviewing this office on their website to let others know not to have their hopes too high. Waste of time! Edit: At the end of the appointment the dentist came in and just looked at my teeth, poked around, and was ready to send me on my way. When I told him I was here for a wisdom tooth extraction consult--he pulled a general little spiel out of his ass about nerves and sinuses. Then of course I expressed my concern that this was literally a cleaning and hardy any mention of my wisdom teeth. He touched my shoulder and told me TO CALM DOWN! You have to be kidding me. Believe me when I tell you that I was no where near as upset as I should have been. I respected his office by continuing a calm persona... DO NOT GO HERE

Dr. G and staff treats all his patients equally and not based upon what insurance you have. I have…read moreworked in a Dental office before and am quite aware of how things are. I am impressed he's installing a clean air leaf filtration system that cleans the air every 8 minutes, really seems Dr. G is taking huge steps to make sure that the office is staying safe as possible. Have worked in Dental before has made me very picky about my teeth and unfortunately I had a bad fall where I had lost two and have two that need root canals, he has never made me feel bad about myself and is helping me get a realistic treatment plan together. His staff is highly qualified, most are in school themselves for Dental.

I was delighted with my visit. I think people going to the dentist are already "on edge" just…read morebecause it's not our favorite place to be. Advanced Dental Treatment Center has definitely changed that thought process for their patients. Kylee was my dental assistant and she was amazing! She took the time to get to know me and made sure I was comfortable. WOW.. what great customer care. I also want to make mention on the team work, the marketing manager Makenzie also popped in to see if I needed anything during my visit. Exceptional service. Thank you advanced dental!

Dr. Carini is a great and honest dentist. Their staff is excellent. They have state of the art…read moreequipment and I would recommend this dentist.

They diagnosed me with a dislocated TMJ and then asked me to sign a contract and pay for all my…read moretreatment up front. Then they gave me a custom splint which caused me to have extreme pain in my face, neck and jaw as well as migraines. Over several visits they kept adjusting the splint to the point of simply being a retainer which I already had from my previous dentist. They did not respond to my Better Business Bureau complaint. I am very dissatisfied.

If you absolutely need the treatment, proceed with the utmost CAUTION. Be very attentive, do not…read moresnswer ANY questions/offer ANY information that is not 100% current and immediately necessary. Any issue you tell them you have ever had will become a "condition"... and ALL collected data will be reported to your general dentist, your primary care physician, and will remain part of your shared medical record. Even the inaccuracies. They are first and foremost a money making machine - just remember that. Next, they are not attentive, truly caring, or committed to the comfort and health of their patients. They partner with insurance companies to collect data. They receive compensation for this. They really work for them. Not you. You will feel this from the second you walk through their doors until long after you leave. The icky feeling just sticks with you. You will not feel quite right. You may find benefit from Physical therapy, the therapists treatment and massage tips, and you may need/benefit from a splint, but those WILL BE COSTLY, both literally and figuratively... and it really is the figuratively you should understand most. This place shares inaccurate records far and wide. Inaccurate records. Records that WILL follow you and may haunt or hurt you later. Other dentists and doctors and insurance companies WILL get a plethora of information and a litany of "conditions" they see fit to create. Just remember, they do not work for you. There are limited Specislists locally, sadly. If you need the treatment, get it, but listen to your gut, heed the warnings, and pay very close attention to your chart records, get/review copies - and demand corrections - immediately. You deserve good, honest care, and you should not have to work do hard for it (especially if you are injured or in pain) but, unfortunately, you do. Trust yourself and be well.

I had my initial meeting with Dr. Geller and I really like his vibe. He seems confident in his work…read moreand is super personable. Vanessa was so pleasant and accommodating. Highly recommend Delicate Smiles. Update: I just had some fillings renewed and I couldn't be happier with the quality of service at Delicate Smiles. Dr. Geller and Vanessa were extremely efficient while also being accommodating and checking on me to make sure I was doing alright throughout. I've never had a more pleasant numbing. Barely felt the pinch of the shot. Once again, 10/10 highly recommend.

Not going to lie came to the place with mouth and tooth pain. Got me in right away. Didn't find the…read moreproblem right away and was going to extract a tooth that wasn't giving the problem. Showed them the tooth that was giving me the problem. They extracted that one. Provided them with insurance that I thought and they reassured would cover the procedures that were required to get me out of pain. Here I am now trying to schedule a routine dental exam can not even get an appointment scheduled or a payment put in place for a balance that I was reassured insurance was covered or I would've paid for it out of pocket just like I did for my cleaning and exam to see what the problem. I would just have them make sure what ever procedure needed or required the insurance company will pay and not have bad Debt added to your name or profile because in reality the insurance company don't cover the dental procedures required. Overall alright I guess just don't like hidden surprises fees or policy that have a bill added to you without you knowing. Just sad bad debt was added without communication of payment plan or other ways to take care of the bill insurance didn't take care especially if you're paying the bad debt to come to good standing.

I visited Jackson Family Dentistry for the first time today and was very impressed. Having not been…read moreto the dentist in almost 2 years, both my hygienist Courtney and the Doctor, Dr. Heffter both made me feel comfortable and explained everything going on with my oral health in great detail. All the ladies up front including Abby and Dixie were very professional and friendly. I will continue to come here for all my oral health needs.

Doctor Kowalski and his staff are absolutely phenomenal. I have a severe case of PTSD that has kept…read moreme from getting dental work for the better part of two decades. I have met with a few dentists over the years only to flee their office before I could even be fully examined. I have huge issues with laying down in vulnerable positions or being touched by strangers. My teeth were in very poor shape by the time I finally steeled myself to try once more at Jackson Family Dentistry. The staff was so kind, understanding, and gentle. They did everything to put me at ease for my exam. Dr Kowalski was the first Dentist I have felt comfortable with in 20 years! He managed my ptsd with respect and compassion, and removed my wisdom teeth so gently and quickly. I had almost no pain in the recovery. His kindness, professionalism, and skilled, gentle hands provided me with the assurance and trust I needed to go back in for the major dental work, including 4 crowns and a root canal. These were separated into 3 almost 3 hour appointments. Because of Dr Kowalski and his incredible bedside manner and tremendous skill, I have been able to receive the dental care I have needed for TWENTY years. Let me make clear, I do not have dental phobia. I have severe PTSD which was making it impossible to lay down in a dental chair. This man went above and beyond to create a space of trust and security so I could get through my treatments. I NEVER in my life thought that could be possible. His work is flawless, my crowns look amazing, and he did it all without putting me through any more trauma. I do not have dental insurance and his team offers a significant discount when paying out of pocket! If you are a soldier or anyone suffering from PTSD, I highly recommend Dr. Kowalski. He has been the first dentist to gain my trust and I would be walking around with very unhealthy teeth without him. This man is truly a blessing and has the skill to take care of you without excessive pain or complications after surgery. I was shocked how little pain I was in in the days following each procedure. Thank you from the bottom of my heart Doctor. I cannot stress enough how brave this man was to take meon as a patient.....I went from shaking, teary, ready to swing on anyone who touched me, to a calm, let's do this patient in less than 4 visits. Thank you Doctor Kowalski and your amazing team. I could never have done it without you. You do amazing work, and your disposition and integrity have earned my respect and more than that, my trust. I am writing this for anyone seeking a dentist with extreme phobia or PTSD. Truly, Dr. Kowalski is at the top of his game!

From the check in process to treatment plan and completion it's always a seamless affair. The front…read moredesk is always friendly and responsive when you call in with questions or appointment requests. The staff from hygienists to dentists are always friendly and take the time to explain everything. This is one of the only dentist where I've felt completely comfortable with my treatment plans. I've never felt like they suggested work I felt I didn't need.

Dr Domagala fixed an implant of mine that I got in high school and has since failed. I was afraid…read moreto pull the trigger and get this done, but they made it easy with payment plans, efficient scheduling, and high quality patient care. THey were so personable, and really accommodating to any of my concerns. My mouth looks good as new for the first time since i was 18!