(Shopped 06/23/26 TU Between 12:00pm-3:00pm): Third time was a charm while buying auto parts all in…read moreone day! I was introduced to TriStar Auto Parts by my family's longtime maintenance man when I was trying to get some repairs done on my 2005 Honda Element aka "The Toaster". He's been here several times before since his mechanic friend has recently been doing some work on his vehicles, one of them coincidentally the same exact model as mine. I wasn't a car guy at all although I appreciated them. However, I never took auto shop in high school, and I've personally only done the bare minimum when it came to maintenance and repairs for any vehicles I've owned. Otherwise, I always took my cars to the dealership or private mechanic and hoped for the best. Now that I had access to a mechanic someone could vouch for, I was ready to give him a shot. But in his case, the client had to supply all of the materials while he provided all of the labor. Would this neighborhood auto parts store be a shining star in my search for items to fix my Toaster!? PURCHASE(S) Rear Brake Lightbulbs ($3.99 x2): Cheap enough and very easy to replace myself! Pre-Mixed Coolant ($15.00): The main reason behind the need for a mechanic to access my vehicle had to do with issues I was having with the thermostat and possibly the radiator. So, I bought this just in case the radiator needed to be topped off or flushed out. I loved that it was pre-mixed versus the non-mixed version I was used to. Coolant Sensor ($28.95): Thankfully, the thermostat wasn't the issue with my vehicle, so we returned that part and got this instead. I guess once you approach 200k miles, this original part has to give out eventually. Basically, the temperature gauge would suddenly shoot to a critically-hot red level while I idled at a stop light or stuck in traffic. This new part fixed that uneasy feeling. Replacement Air Filter ($14.56): Mine was somewhat filthy, so since the mechanic was already under the hood and working in that area of my vehicle, it just made sense to replace it. SERVICE We were immediately greeted by a couple of the workers behind the order counter. Since my maintenance man knew the people, he took over and requested the parts for me each time we were here. Thankfully, they had the parts we needed at seemingly very affordable prices. And when we had to return something because we didn't need it, it wasn't an issue. Everything was straightforward (honestly, everyone's primary attention was glued to the TV while the 2026 FIFA World Cup matches were one - lol) - thank you! PARKING (FREE): They shared a smallish lot with a few other businesses. Otherwise, there appeared to be spots (potentially metered and/or timed so read all posted signs carefully) along the main drag of Sunset Blvd. - 'nuff said. ATMOSPHERE, DÉCOR, AMBIENCE A somewhat cluttered purely functional and practical warehouse of multiple auto parts organized in aisles, rows, and shelves all behind the front order counter which you couldn't pass. Don't let the aesthetics bother you; it's what kept the rent and prices down. Decent natural lighting entered through the large front door while soul-sucking fluorescent electric ceiling lights covered the rest. There was one TV while Spanish music quietly played in the background. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL I was very thankful for TriStar Auto Parts being around and nearby for my vehicle repair needs. They carried both original equipment manufacturer (OEM) and similar parts depending on your budget. If I were to have taken the Toaster to the dealership, I could only imagine what they would've charged me! Now, I knew I had a cheaper option both with their prices and my maintenance man's mechanic as my car is over 20 years old. In addition, they seemed to have or, if necessary, could order any part you needed, and the service was friendly, informative, and straightforward. And, I always preferred to support any small mom & pop business. I found total value based on the prices, service, and experience noted above (TOTAL paid experience was around $73.00 BEFORE any discounts, points usage, and/or tip). And, they accepted my credit card of choice... AMEX! 5.0 STARS

This is my go to place and in fact the only place I've found locally, that resurfaces rotors. If…read moreyour changing brakes, then you should resurface your rotors if you want to do a complete job. Thankfully Tri Star is here! They also have almost any parts you need at a pretty competitive price. The staff have always been easy to work with and most importantly get you the parts you need. The inside is pretty straight forward as far as a counter to ask for parts and one to process your payments. Don't expect your typical Autozone with isles of car care products, this is a no frills pick up your parts and go to work. I always check here before going to the chain auto parts stores. This is a secret gem in East Hollywood for all you DIY mechanics out there!

My battery died and I was looking for a good battery that's not too expensive and I find this…read moreplace. It worked great. The people that work there we're really nice and helpful. I got what I needed. Excellent service.

I've been buying parts from these guys for decades. It's a family business and a very good one…read more They've always given me the best deal in town.

I made a purchase over the phone and paid with my credit card. They delivered the wrong part, so I…read moresent it back with their delivery driver. I called the store and they confirmed that they received the part and would refund my money -- which turned out to be a lie. They refused to give me either my money back or store credit claiming that there were no returns even though they took back the part. I spoke to the delivery driver and he himself confirmed that he had brought the part back, but the owner still refused to refund me. I ended up reporting this to my credit card company and got my money back that way. TODAY, the owner called me to insult me and demanded payment, to which I responded that she now has to deal with he credit card company, not me (the transaction was ~$40). I recommend using a credit card when doing business with this store or taking your money elsewhere.

These guys know cars.... if they don't have the part, they will get it for you…read more I've been doing business with them for over 20yrs.

Leon's helped me get hard find parts quicker and cheaper than the big-name competitors.read more

Great customer service. I needed the holes on my tv mount bigger to fit the new concrete screws I…read morewas using. He didn't even charge me and was very nice about helping me.

I would NEVER go anywhere else for parts than Certified Undercar Parts. After a nightmare at…read moreAutozone, a friend told me to go to this automotive parts warehouse. What a pleasure to deal with employees who are knowledgeable, caring and kind. The prices are second to none. Located on Las Palmas, it is easy to get to. I am grateful to my friend for recommending this awesome parts warehouse to me.

These guys are legit, fast, and great price. Highly recommend anyone looking for car partsread more

I have switched to Ford of Downtown for maintenance on my 2020 Ford Fusion Hybrid and have received…read moreexcellent, professional, and efficient service from their maintenance team. Today, I arrived unscheduled at their maintenance department to seek help in finding my missing auto key somewhere inside the car. My wife and I had looked several times for the key to no avail, but knew the key was there somewhere, as the car would continue to start from the key in proximity. I decided to reach out to Angel of Ford of Downtown Service, who immediately began to look for the key and ask some team assistants to assist. The team found the key hidden away under the carpet in the passenger's side, solving the mystery. Angel did not charge for this excellent and unusual service. I recommend this Service Department to all Ford owners. Robert Oehler Downtown LA resident and happy Ford of Downtown customer

Thank you ford DTLA team. Just wanted to say i had an amazing experience. The entire team was…read moreprofessional, welcoming and genuinely cared about the making the experience smooth and stress free. Walking into the showroom gives you the feeling that this isnt an ordinary dealership. It feels modern, upscale and incredibly well designed. Its got beautiful artworks and a state of the art feel with a clean layout, bright lighting and an atmosphere that makes purchasing a vehicle exciting instead of stressful. Bk

I'm honestly very disappointed with my experience at Guadalajara Tire Shop on Venice. When I called…read moreahead of time to ask about a tune-up, I was told it would be $100 because I already had my own parts. When I arrived, the price was suddenly $160. I accepted it, but I specifically said I didn't want the price continuing to go up. While they were working on my car, they told me there was a leak in my gasket and that it was getting onto the spark plug. I asked how much it would cost and was initially told around $200, but then when I called, I was being told $600-$700 and that I needed to bring the car in. At that point, I decided to take my car somewhere else. What makes this even more frustrating is that I had recently had my car serviced elsewhere for an axle, rotors, and other work, and nobody had told me there was an issue with my gasket. If there was a gasket problem that needed to be addressed first, I feel they should have been upfront and recommended fixing that BEFORE doing the tune-up. Instead, I paid for work that has now left me with more problems. My car is now struggling to go over 45 mph, and I'm still getting a misfire code for spark plug #4 even after replacing the spark plug. Now I'm being told I may need another tune-up, which means spending even more money to fix something that I believe should have been handled correctly the first time. I also felt very uncomfortable while I was there because of the staring and conversations happening around me. I felt like they were talking about me in Spanish, including comments about me having a boyfriend, when I was simply there trying to get my car serviced. I couldn't even focus on what was happening with my vehicle. I don't like wasting money, and I don't have money to keep paying different shops to fix the same problem. My biggest issue is the lack of clear communication and the prices changing after I arrived. If there was a gasket problem, I would have preferred them to simply say, "We recommend fixing this first before doing the tune-up because it could cause more problems." I would have respected that much more. I'm not saying this to be disrespectful to anyone, but customers deserve honest communication, clear pricing, and recommendations that are in their best interest. Unfortunately, I left feeling like I spent money and ended up with more problems than I started with.

Where to start? I called and asked about a bumper install. Man on phone by name of William said to…read morepull up. I pulled up - and turns out he wasn't going to be there till noon. Other man there Jacob is there and is an absolute creep. Not a female friendly shop. Don't recommend. Take your business elsewhere.

Customer service was amazing, helped me through everything! Was kinda surprised…read more The guy at the front desk was very patient with me

I just stopped by because someone bent my windshield wipers last night. The mechanic fixed it on…read morethe spot. No waiting to be serviced, no waiting to come back for parts the next day. I was in and out in maybe 3 minutes. I wish I had caught the name of the mechanic that helped me, he was great! Amazing place all around!