Bobby's Auto Parts has massive inventory. I always find what I need for all my Toyota's and for a…read moregreat price. They carry most parts but some need to be ordered and usually take 2 hours or available by the next day. I've learned part prices are based off quality/brand so make sure to always ask for the brand being provided cause the price will vary. Very knowledgeable here, it tends to be busy at times so be patient. Always worth the wait. Overall, love this place. Highly recommend!!

if I could give this business a 0 ,you people out there that go there gotta be careful because…read morehe's ripping people off , called to get a price on a Kia spectra 2007 ignition switch and he quoted $250 and we called AutoZone and they quoted us $30 company is ripping people off. And we called him back to let him know that he's ripping people off and he had an attitude Because we called him out on this. people be aware !

Really good experience. I went to get an evaluation on my battery and it was having issues getting…read morestarted. They assisted me with my previous warranty, installed a new battery for me, and I was in and out the shop in less than 20 minutes. It's never fully clear how trustworthy auto repair shops/parts are but I felt this O'Reilly's felt honest. Thanks for the good experience.

I came to the location due to the O'Reilly website saying that if you buy a headlight and IF YOUR…read moreCAR IS ACCESSIBLE THEY WILL INSTALL FOR FREE. They sure DID! I want to thank GILBERT for being patient. As a woman for me going to this place is hard enough! This location has become my new to go store. I have one 8min away, but I RATHER DRIVE AN EXTRA 15min to get treated like an actual customer. Thank you once again Gilbert for making my experience with O'Reilly a better one.

Terrible customer service. Called on Saturday afternoon and the lady who picks up was unfriendly…read morefrom the start. She asked for my license plate number and after confirming it wasn't my VIN number that she needed, right when I was about to tell her, she says "give me a minute" and places me on hold for over several minutes. I assume maybe I was forgotten and she had something urgent to do but when I called back, I was put on hold the second someone picked up and without a word. Just left in a limbo. I recommend anyone needing parts to just go to AutoZone instead. They were friendly and helped me out ASAP.

I have been working on cars for nearly 20 years…read more I called the store on Thursday 01/29/26 to order brakes for my car, as mine had exploded catastrophically -- leaving me stranded in Los Angeles and reliant on my girlfriend to stay alive, as I live in the OC and she stays here in LA. When I called the store to order my brakes, I was informed that I was unable to order a part over the phone and must come into the store (without a car apparently). I have never had an issue in the entirety of my time as a customer with O'Reilly Auto Parts, in placing an order over the phone, and going to the store to pickup and pay for my parts. The store manager, Alex, decided it would be fun to play games with me when I called him, and told him his policy (which I have never heard of until that day, and has never been "enforced") didn't matter to me, and I found it inappropriate and discriminatory. After much back-and-forth, where Alex attempted to gaslight me over the phone in an effort to pretend I didn't order the assembly for this vehicle for the other side of the car a week prior the same way -- which I have receipts for and are also available in O'Reilly's POS database. He also thought it would be **funny** to lie to me and tell me that my parts would take two days to order and show up at the store, because they had to "come from Arizona." No worries, I was given a total and told to report to the store to pick my parts up at 10:30AM on Saturday morning (2/1/25), which I did, and not surprisingly, Alex hadn't ordered my parts on 1/29/25 -- for "some" reason. No worries, I let the associate have a piece of my mind and re-ordered the brakes AGAIN from the store, however I was informed it would only take 5 hours for the parts to reach me this time (as in they were not being shipped from Arizona as Alex claimed). When I showed up at the store for a 2nd time, at the suggested time for parts delivery (4:30PM) my parts were still not there, so I confronted Alex verbally about it: He told me that the part I (thought) ordered on Saturday, would be on the same delivery truck as the part I had supppsedly ordered on Saturday -- when I called the O'Reilly on E Lincoln Ave in the OC, and ordered the part for a third time -- I was told by that store manager that parts were coming from Stockton -- not Arizona. Alex also told me that the caliper core was unacceptable, despited being presented a factory brake piston part stamped with the Audi badge, Germany, and Lukas in addition to having a piston -- when I took this core to AutoZone they accepted it without incident or comment. Alex it seems, was just trying to take from my pocket, he took zero time to examine the core. I believe he is incompetent and has never worked on cars in his life. This is hands down the worst and most unprofessional customer service I have ever experienced after being a customer for over a decade. Additionally, this has personally affected my life and relationships, as Alex has wasted time that was not mine to waste. I expect immediate remediation, and I warn anyone with sense not to do business with this O'Reilly.

I made a purchase over the phone and paid with my credit card. They delivered the wrong part, so I…read moresent it back with their delivery driver. I called the store and they confirmed that they received the part and would refund my money -- which turned out to be a lie. They refused to give me either my money back or store credit claiming that there were no returns even though they took back the part. I spoke to the delivery driver and he himself confirmed that he had brought the part back, but the owner still refused to refund me. I ended up reporting this to my credit card company and got my money back that way. TODAY, the owner called me to insult me and demanded payment, to which I responded that she now has to deal with he credit card company, not me (the transaction was ~$40). I recommend using a credit card when doing business with this store or taking your money elsewhere.

These guys know cars.... if they don't have the part, they will get it for you…read more I've been doing business with them for over 20yrs.

I had a good experience there, good advice, and good prices. I was not sure if I needed a brake…read morecaliper or not, and they correctly told me that I did not. What I needed was a rotor.

I purchase parts here on a regular basis and the service, parts and availability is usually good…read more Perhaps the staff was having a bad day or they have changed employees because today the experience was horrible. I called this morning about a part for my car. The customer service over the phone was excellent. When I went in to pay for the part he arrived at 4:32 pm there was one person ahead of me. When I got to the counter the staff person was rushing and did not give me the same information as over the phone. He expected me to pay for the part and wait for it to come in to see if it is the right part. I said since you are in a rush to get out of here I will let you go. The staff person threw the keys to a co-worker and said let's get the "F" out of here. Of course they have lost me as a customer and that's why I'm writing this review on Google and Yelp. When I treat people with respect I expect to be treated with respect. All I asked is are you sure this is the right part. To tell me you don't know we will see when it gets here is unacceptable when I have to spend over $200.00. No way.

I've been searching for a AV Auto my whole life- decades of meh and horrible experiences. Helio and…read morehis team of guys - you will not find ANY better in city. Honest and always fabulous work. Straight up guy. If for some reason it's outside of his normal realm, he says so! Realize this is rare- he is telepathic- haha. Can see your car and somehow understands it. Can't recommend them enough. If you live in West Adams area, your lifetime search is over. Bottom line, he knows how to do good business. Period. Quick anecdote, friend from Argentina that just bought a used car, - it broke down suddenly -had to get it towed- and couldn't get it to them till just after closing. One of the guys stayed after closing time to wait for her car and to help her navigate what's next. Good people!

Helio and the team at AV Auto are truly honest mechanics you can depend on. The service,…read morecommunication, and efficiency were really great. He was even honest to say that he didn't like the radiator cap that came with the car, and recommended a reliable one (no extra charge, I just made a quick run to Autozone a block away lol). Helio even texted me the next day to see how everything was. A+++ service - so grateful for their knowledge.

DONT!! take your parts here that need to be press. They did a horrible job on my lower ball joint…read more My wife and kid took a trip to Mexico and ball joint came out over there. she was stranded for 2 days because of this. I called to talk to the owner but they just put me on hold than hang up.

Best parts and great prices in town! Every time I go I get parts away even if I they need to be…read moreordered

NAPA corporate contacted me right after I complained but I haven't anything since about the…read moreincident or how it was resolved I'd bet $1k this "manager" blamed it all on me She was a piece of work

Homeboy James was a huge help on finding the parts we needed. Super knowledgeable and recommended…read moreother resources for further parts we may need. Would definitely return to this location just for homeboy :)