$232 for 25 min Session was fine. The (un)professional photographer should have made sure the photo shoot was too my liking and the photos were as well. (Rec some photos with their floor showing - and never rec the photos taken with the green screens) I received the same image in two separate emails saying "your favorite" image is ready for download. That was one on my worst photos which I advised her of while reviewing them. (My feedback DID NOT matter) I arrived with 3 pages of poses because they use standard poses for every couple and less than half were used. (My fault for not insisting) I use to love the experience of a photo shoot until this last experience at Picture People. FYI I still have not received all the images I paid for. 12/31/23 Be Proactive and not Reactive. read more

Photographer did not bother engaging the kids...rushed pictorial.. waste of time and money! read more

Low quality pics- would have been able to do better at home. Had to ask photographer to mask (though she nicely complied). The photographer honestly was very nice to the kids. However, I felt rushed by photographer to pick pictures when they were ready. I also felt like she wanted us to pick the pics without her actually telling us what packages were offered. She seemed a little annoyed to answer questions. I'm also not sure if the final pics were retouched (supposed to be included in cost). We ended up only getting 3 pics and I feel like it was a waste of money and time. We only went with picture people because local photo studio had wait list but now we'll have to reschedule pics anyway. Beware going to this location- feels like a waste of money and time. read more

This place reopen under new management. I went to take my son's cake smash photos and as I'm reviewing the pictures at home there were so many things I disliked, my family even mentioned that I would've taken better pictures myself. First my son's skin is very fair and all his decor was white so I asked if I can use a different background besides white and they said no because it's the only one they can clean with bleach. So even though it was a white background they added tissue paper and you could see it in the photos because the baby of course moved it around. As they uploaded the pictures I cleaned up and all the cake that got on the background was cleaned off with a baby wipe. After I cleaned up they mentioned to my husband that they could take a couple with the green screen and add birthday decor afterwards. My husband was very disappointed because we had already cleaned everything up and changed the baby thinking they were done with the session. Any ways they bumped the prices up and they don't honor the members rewards coupon anymore. So once again it wasn't a good experience with the studio. read more

By far one of the worst experiences. We're sitting here today trying understand if this company has a mission, vision or clueless. First of all the main reason for this post is not to intensify our extreme dissatisfaction because of poor customer service, but the lack of professional courtesy, skill and below par staff performance. They met none of our expectations yesterday, and giving them one star rating is a compliment. We were seen an hour after or set appointment time, hurried through our shots with multiple pauses by the photographer to attend to previous clients. There was no cohesiveness, noisy as a marketplace as family have no where to wait. Additionally, there are more child safety hazards (chalk) in the so called waiting area, whose idea this is, poor sighted management maybe! Fast forward, we only got six photos unedited, poorly taken, and we picked one that was a 1/10 on a scale of 0/10 to frame. Such a waste of time! read more

I just did my daughter's first Christmas pictures here yesterday. Lisa helped us and couldn't have been better! She had a lot of patience with my daughter. (My mother and I sang the bubble guppies song the entire hour in Lisa's ear to get my daughter to smile.) I left a prop there and she even saved it on the side for when I could pick it up. I will definitely be returning! read more

The photographers are great. I've had 3 sittings here and have not had any problems. My son is 4 months old and we have some lovely shots of him. She managed to capture his smile in his last sitting and was able to keep him giggling. Not so easy with a child so young. The pictures are reasonably priced and will keep me coming back. read more

I've been to Picture People many times and my experience was never as unprofessional as this one. They offered me an appointment, and as they are taking down my information, a rude manager grabs the phone to say, "Sorry, we don't have any appointments!" read more

Do not waste your time and money! We arrived on time to our session and they made us wait over 30 minutes. Then we felt so rushed and the focus was on the quantity of pictures and not the quality. The so called professional photographer did a terrible job. Not one single picture of my baby boy turned out nice. He was hungry and crying and she kept taking pictures and wouldnt let me feed him. Not to mention she never even greeted us or introduced herself at the beginning of the session. She also never bothered to ask what my sons name was until the last picture. The attitude was terrible, the pictures were terrible and the other lady that sold us a package was so pushy and wouldnt work with us and the coupons we had. We felt pressured to buy stuff and now we're stuck with a ton of prints that will go to the garbage. I take better pictures with my phone. HORRIBLE!!!! read more

We had an amazing experience with Michael! He was accommodating, and absolutely phenomenal with all 5 kids (4 and under). He was professional, and beyond patient! We will certainly be back again. His co-worker was also amazing, she had a wonderful way with the kids as well. read more

My good friend was in the hospital so I wanted to take her 9 year old daughter out to do something fun. What little girl doesn't love having her picture taken?!? I thought a photo shoot would be so much fun and the perfect way to take her mind off of her mom being in the hospital. I have had bad experiences at photo places in the past, either they rush you and the pictures come out horrible or they try to pressure you into buying a million dollars worth of pictures. There are a lot of photo studios within 15 miles of each other so I wasn't sure which company I wanted to go with, I am so so glad I picked Picture People (inside Buy Buy Baby) in Paramus. When I called to make the appt Marwah answered the phone, I had a lot of questions and she took her time and answered them all. I explained to her why I would be bringing my friends little girl in and Marwah made me feel confident that she would have fun and her mind would be off her mom for a little while. We met Marwah when we arrived and I was happy to find out she was the one who would be taking the pictures. The little girl was shy at first but Marwah helped put her at ease in front of the camera. We had a absolute blast!!!! My friends daughters face started to light up and Marwah and I had fun having her do different poses. When we looked at the pictures after the photo shoot I couldn't believe my eyes, and either could the little girl!!! Every picture came out beyond amazing, she looked like a little model!!! We decided on a few and bought a frame and a gift bag and brought it straight to the hospital to give to her mom as a get well gift. When my friend opened the gift she cried!!!! Marwah is warm,kind and patient. She is a huge asset to Picture People!!! I grew up in Bergen County but now live 1 hour west, I know there are a ton of places closer to me but I will be taking the ride to Paramus in the next few weeks so I can have Marwah photograph my son!!! Marwah thank you so much for making a sad little girl feel like a super model! You have a wonderful heart!!! read more

What a sloppy place and job!!!! If you want a quality photo shoot for the money you pay-THIS IS NOT THE PLACE!!! Appointment was set in pm. We get there early, guy says it will take another 30 min until we get to sit for pics, time comes, camera not working properly, lady does't know/care ? what she's doing, doesn't really care to include props (which they had plenty off) leaves us twice in the middle of the shoot (mind you I have two 2 yr olds who've lost their patience by the end) and then wait another 40 min to see pics and choose. Alltogether a 2 hr deal- and this is not even busy season. Needless to say I was fuming by the time we were done. We had dinner reserved at a restaurant-had to cancel, not that I could've eaten after this anyway...I undertand we had the last appointment of the day and tiredness sets in, but if you're a professional you do your job until the end. I've been at this place before, and I said let me give it another chance. Almost never have I written reviews but this one was worth posting even if it helps just one person. These are pictures we take once a year on important occassions I don't want to waste my money on a slob job. No retouching, no effort into offerring frames, nothing...dissapointing is mildly put!! Do yourself a favour and if you care for your money (not cheap) spend it somewhere else. read more

I wanted to get some info about packages and cost..the sales lady is so rude and has a really bad attitude apparently does not want to be bothered. I just turned around and left! I will never ever get pictures taken there. read more

Worst experience ever, I originally scheduled two sessions since I wanted a photo shoot for my kids alone and my sister in law wanted to do her photo shoot for her own kids. Well when we got there the girl said it was not possible and since we arrived together they were going to combine both photo shoots in one and we had to pay together and couldn't pick different packages. She said ppl did this all the time to take advantage of different offers or coupons but that was not our intention at all since we didn't have any coupons. At the end my sister in law wanted to become a member so she could come back with her kids and the lady that was taking the pictures was giving her a hard time and told us she didn't think she could sign her up for the membership!!!! I was not satisfied with the service and the stress they put me thru with the bundles I basically had no option. Will definitely not come back here again. read more