I have been trying to to get insurance that CSMO accepts for weeks…read more they refuse to call me back. when i have received any guidance they suggested a policy- which i purchased - and then they would not accept it. Terrible service. unfortunately for me - theres only one surgeon I'm aware of who can do my surgery, and he is with them. if you have any other options for care - i suggest you go there. there should be a zero star review available

Front desk service is always friendly, efficient and helpful…read more I've come more than 20 times between me and my youngest and the front desk service has been consistent. As for the doctors, I adore and trust Dr. Sanders. He did surgery on both of my shoulders, with no complications, now and I have full mobility. I give it 3 stars bc 1. the walk in clinic relies on xrays, even for soft tissue damage and over relies on physical therapy. They are extremely conservative with teen soft tissue injuries and I hate to see my own child and other teens lose months of their lives being active bc they are limited by the pain. And 2. Both of my hip and knee pain from injuries was not taken as seriously (in regards to medical intervention) as it felt. Just be aware that you have to be your child's advocate and pursue second opinions.

This has been a great experience for me. Dr.Koser and his staff have been amazing. I had back pain…read morethat put me out of work for months before seeing Dr.Koser

Dr. Koser reduced my debilitating 9/10 back pain from a severe L4/L5 disc herniation literally down…read moreto a 1/10 in 3 months via a combination of traction, physical therapy, dietary changes, and specifically targeted adjustments. This has allowed my body to heal naturally and thoroughly, avoiding surgery and saving me several thousands of dollars and future complications. In addition to being a true professional, Dr. Koser is also an individual of extremely high moral character and genuinely cares about the well-being of his patients. I am so incredibly grateful! Thank you, Dr. Koser!!

I am so glad I found a doctor who ask the real questions and has a wonderful staff. Mrs. Patillo…read morewas honest with me and made sure I followed up before the end of the year. There was no rush, and she listened to me. I found a good caring center and I'm planted!!

When I say that Michelle Morris MSN ANP-C knows her stuff. I…read morehave NEVER felt the comfort and ease in YEARS that i felt with this young lady. She asked me questions that I had never been asked before as well as sharing information with me concerning my well being that NO other medical professional had disclosed. Thank you! Thank you! Thank you! Michelle Morris MSN ANP-C I truly wish I had found her sooner. Thanks for the reference Madonna (BabySis)

Constant Surprise Bills Overshadow Great Medical Care…read more Dr. Geddes is an exceptionally gifted surgeon. He performed a hybrid spine surgery for me in August after extensive research, second opinions, and many discussions. His skill, professionalism, and bedside manner are truly outstanding -- and my surgical outcome has been tremendous. I can't praise him and the surgery center enough. It was shocking how good it was! Unfortunately, that outstanding medical experience is completely overshadowed by the Center's billing practices. There are multiple separate entities involved -- the surgeon, anesthesiologist, and facility -- each billing independently. Because Blue Cross Blue Shield would only cover the fusion portion and not a hybrid procedure, I personally paid ~$21,000 upfront of my own money. Despite that, I continue to receive additional, unexplained bills that don't match any of their original estimates. And my insurance company (Blue Cross Blue Shield) can't explain this practice's billing either. Repeated requests for an itemized billing statement have gone unanswered, even though Tennessee law requires licensed hospitals and surgical centers to provide one within 30 days. When I escalated the issue, I was belittled by a billing employee, who said something to the effect that it was a "privilege" to be operated on there (because my situation was insurance + cash which they apparently don't typically deal with) -- an appalling comment considering I paid out-of-pocket for half the procedure. NONE OF THEIR BILLS MATCH ANY OF THIER ESTIMATES so nothing ties out. Its a mystery where these charges are originating. And when you and ask for a format that shows it all - the answer is, "no". I was assured multiple times that I would not receive further bills. Yet, weeks later, I continue to get new invoices (today's surprise is $1,345.29 and is the 3rd, different amount mystery bill). The lack of transparency and accountability is unacceptable. It's clear their billing systems are disjointed and antiquated, spread across multiple legal entities that do not coordinate or communicate effectively. It's truly unfortunate, because the surgeons, staff, and facilities are top-notch. If their billing process were as excellent and transparent as their medical care, this would easily be a five-star review. But as it stands, the constant surprise bills, missing documentation, and dismissive attitude make this a one-star experience. They are forcing me now to have to spend more time and more money escalating this. Patients deserve both world-class care and honest, transparent billing.

I met my surgeon Dr Todd Grebner and got my knee replacement surgery sch7eduled right away!!!read more

Dr. Twilley, is one of the best when it comes to knowledge of the spine! In addition to making me…read morefeel 10 times better after a visit and curing my pain, he did his best to work with my budget, and I feel like I got top-notch treatment for a fraction of the price of what most chiropractors I've been to charged! Give it a chance and you won't be disappointed!

I have been going to Dr. twilley for several years now and he has helped me tremendously! He is…read morevery kind and knows what he is doing. You should not judge him like the other review for something he put in a stupid junk food article! P.S. he was right in what he said anyway!!

My doctor recommended physical therapy and sent me to Summit. I had a great experience here. I've…read morenever had PT before and didn't know what to expect. I wasn't the best patient because I didn't do my "homework", so maybe I could have gotten better more quickly. But we'll never know. I went here for about 2 months or so. I made a lot of improvement and felt the time spent was well worth the effort.

My partner was given steroids for an issue and he had a reaction to them. The steroids were…read morehelping, so he called them and asked if he could be prescribed a different kind. Note, he made clear to the dr that he has had other steroids and didn't have that reaction. It was just this one. (Which she then tried to gaslight me on and tell me he didn't tell her that and didn't tell her the symptoms were continuing. I was in the same room. I hesrd him.) Apparently ignoring that, the dragon said he would have this reaction to ANY type they put him on and that he should go to an ENT because they don't have what they need to do further tests that they couldn't do. (For what? She didn't say. We already knew he had an ear infection from his first visit and the steroids WERE helping until he had the reaction.) When I asked if she was refusing further medical treatment at this time she said No! Of course not! If he wants to come in- Apparently having forgotten that she had said before that they didn't have what they supposedly needed to test him. Insurance fraud on top of everything?

The CEO finally returned my daughters call concerning the treatment of my special needs grandson by…read moreone of their NP, He assured her action would be taken , all we can do is hope that happens , so no other family has to go through what my daughter did. I don't see anything good coming from this , due to the NP being untruthful about what happened, we will never use this facility again, and I still advise against anyone with a special needs family member from taking them to this clinic and I plan on letting other families in the community on other social medias know about this NP at this location.

Noel has helped me pivot during perimenopause. Lack of energy and sleep was debilitating for a long…read moretime. I reached out to her and her knowledge and care have completely changed my sleep patterns and I feel so much better.